CyberArk Workforce Identity vs. WatchGuard AuthPoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CyberArk Workforce Identity
Score 8.0 out of 10
N/A
CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A
WatchGuard AuthPoint
Score 9.1 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
Pricing
CyberArk Workforce IdentityWatchGuard AuthPoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CyberArk Workforce IdentityWatchGuard AuthPoint
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$4 per user/per monthNo setup fee
Additional DetailsThere are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us.
More Pricing Information
Community Pulse
CyberArk Workforce IdentityWatchGuard AuthPoint
Top Pros
Top Cons
Features
CyberArk Workforce IdentityWatchGuard AuthPoint
Identity Management
Comparison of Identity Management features of Product A and Product B
CyberArk Workforce Identity
9.0
3 Ratings
10% above category average
WatchGuard AuthPoint
-
Ratings
ID-Management Access Control9.03 Ratings00 Ratings
ID Management Single-Sign On (SSO)9.02 Ratings00 Ratings
Multi-Factor Authentication9.02 Ratings00 Ratings
Password Management9.02 Ratings00 Ratings
Account Provisioning and De-provisioning9.03 Ratings00 Ratings
ID Management Workflow Automation9.03 Ratings00 Ratings
ID Risk Management9.03 Ratings00 Ratings
Best Alternatives
CyberArk Workforce IdentityWatchGuard AuthPoint
Small Businesses
Dashlane
Dashlane
Score 9.2 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.6 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CyberArk Workforce IdentityWatchGuard AuthPoint
Likelihood to Recommend
9.0
(43 ratings)
9.2
(212 ratings)
Likelihood to Renew
10.0
(2 ratings)
8.8
(20 ratings)
Usability
-
(0 ratings)
8.9
(26 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
9.0
(4 ratings)
7.2
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
8.7
(2 ratings)
Implementation Rating
-
(0 ratings)
8.3
(12 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
CyberArk Workforce IdentityWatchGuard AuthPoint
Likelihood to Recommend
Cyberark
Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
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WatchGuard Technologies
Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.
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Pros
Cyberark
  • User provisioning is accurate, effective, and fully customizable.
  • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
  • The user interface is clean and easy to navigate.
  • Support is helpful and prompt.
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WatchGuard Technologies
  • The Authpoint Cloud portal is easy to use and navigate
  • It integrates well with the Firebox and gateway
  • Promptly sends 2FA request onto the user devices
  • Its very easy to re-activate token on a new device if the device is lost or stolen
  • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
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Cons
Cyberark
  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
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WatchGuard Technologies
  • While the set up was easy to do the instructions could use a little more details.
  • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
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Likelihood to Renew
Cyberark
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
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WatchGuard Technologies
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
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Usability
Cyberark
No answers on this topic
WatchGuard Technologies
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
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Reliability and Availability
Cyberark
No answers on this topic
WatchGuard Technologies
It failed a couple of times for a period of an hour or so, where systems were down.
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Performance
Cyberark
No answers on this topic
WatchGuard Technologies
Never had a problem with Authpoint servers.
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Support Rating
Cyberark
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
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WatchGuard Technologies
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
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In-Person Training
Cyberark
No answers on this topic
WatchGuard Technologies
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
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Online Training
Cyberark
No answers on this topic
WatchGuard Technologies
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
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Implementation Rating
Cyberark
No answers on this topic
WatchGuard Technologies
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
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Alternatives Considered
Cyberark
Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
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WatchGuard Technologies
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
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Scalability
Cyberark
No answers on this topic
WatchGuard Technologies
We are a medium-sized company. We don't need rapid scaling.
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Return on Investment
Cyberark
  • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
  • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
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WatchGuard Technologies
  • Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
  • Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
  • This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
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ScreenShots

CyberArk Workforce Identity Screenshots

Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users