TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    D&B Credit Insights

    Score7.6 out of 10
    N/ADun and Bradstreet's Credit Insights is for any small business owner who wants to know their business’s credit, offering real-time alerts when there are changes to business scores and ratings so the user can quickly spot potential issues and act fast. Strong business credit scores may not only help secure favorable financing terms and attract potential investors, but it may also signal reliability and trustworthiness to interested suppliers, partners, and customers.

    $49

    per month

    DiscoverOrg (discontinued)

    Score5 out of 10
    N/ACapabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.N/A
    Pricing
    D&B Credit InsightsDiscoverOrg (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    D&B Credit InsightsDiscoverOrg (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    D&B Credit InsightsDiscoverOrg (discontinued)
    Considered Both Products
    Dun Bradstreet
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    24 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    19 Answers
    63%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    28 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    21 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    D&B Credit InsightsDiscoverOrg (discontinued)
    Financial Research
    Comparison of Financial Research features of D&B Credit Insights and DiscoverOrg (discontinued)
    Feature
    D&B Credit Insights
    6.7
    27 Ratings
    9% below category average
    DiscoverOrg (discontinued)
    -
    Ratings
    Private Company Data6.525 Ratings00 Ratings
    Industry-Specific Information7.023 Ratings00 Ratings
    Independent Research Access6.021 Ratings00 Ratings
    M&A Analysis6.617 Ratings00 Ratings
    Supply Chain Data6.621 Ratings00 Ratings
    ESG Data6.318 Ratings00 Ratings
    Credit Ratings Reports7.726 Ratings00 Ratings
    Macroeconomic News6.619 Ratings00 Ratings
    Search Tools7.224 Ratings00 Ratings
    Prospecting
    Comparison of Prospecting features of D&B Credit Insights and DiscoverOrg (discontinued)
    Feature
    D&B Credit Insights
    -
    Ratings
    DiscoverOrg (discontinued)
    8.1
    104 Ratings
    5% above category average
    Advanced search00 Ratings8.6104 Ratings
    Identification of new leads00 Ratings8.4101 Ratings
    List quality00 Ratings7.6104 Ratings
    List upload/download00 Ratings8.498 Ratings
    Ideal customer targeting00 Ratings7.3100 Ratings
    Load time/data access00 Ratings8.5103 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of D&B Credit Insights and DiscoverOrg (discontinued)
    Feature
    D&B Credit Insights
    -
    Ratings
    DiscoverOrg (discontinued)
    8.1
    103 Ratings
    4% above category average
    Contact information00 Ratings8.6103 Ratings
    Company information00 Ratings8.0103 Ratings
    Industry information00 Ratings7.7101 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of D&B Credit Insights and DiscoverOrg (discontinued)
    Feature
    D&B Credit Insights
    -
    Ratings
    DiscoverOrg (discontinued)
    7.8
    104 Ratings
    5% above category average
    Lead qualification process00 Ratings6.481 Ratings
    Smart lists and recommendations00 Ratings7.085 Ratings
    Salesforce integration00 Ratings8.989 Ratings
    Company/business profiles00 Ratings7.8101 Ratings
    Alerts and reminders00 Ratings7.787 Ratings
    Data hygiene00 Ratings7.899 Ratings
    Automatic data refresh00 Ratings8.188 Ratings
    Tags00 Ratings7.876 Ratings
    Filters and segmentation00 Ratings8.493 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of D&B Credit Insights and DiscoverOrg (discontinued)
    Feature
    D&B Credit Insights
    -
    Ratings
    DiscoverOrg (discontinued)
    5.0
    42 Ratings
    39% below category average
    Sales email templates00 Ratings5.038 Ratings
    Append emails to records00 Ratings5.041 Ratings
    Best Alternatives
    D&B Credit InsightsDiscoverOrg (discontinued)
    Small Businesses
    No answers on this topic
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    S&P Capital IQ
    Score7.5 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    S&P Capital IQ
    Score7.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    D&B Credit InsightsDiscoverOrg (discontinued)
    Likelihood to Recommend
    7.5
    (30 ratings)
    8.0
    (106 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    7.0
    (2 ratings)
    Usability
    7.5
    (18 ratings)
    9.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    D&B Credit InsightsDiscoverOrg (discontinued)
    Likelihood to Recommend
    Dun Bradstreet
    D&B Credit Insights allows an organization to improve their credit score. It is great for companies who already have established credit terms but may not have kept up with improving their D&B scores. Small companies may find D&B Credit Insights challenging because it requires established credit relationships with vendors. It can be challenging to have D&B approve your documentation as a small business.
    Incentivized
    Read full review
    Discontinued Products
    Uses [of DiscoverOrg] include searching for prospects in accounts. Getting all of the relevant contact information in one place. Using the export button saves time by allowing you to select one or more leads to import into CRM. Sophisticated search allows for you to build lists, and export as above. Good support with various experts available to help you get started and get better at using it.
    Incentivized
    Read full review
    Pros
    Dun Bradstreet
    • Tells you if businesses pay their bills: They're really good at providing reports that show how reliably a company pays its debts. This helps you decide if you can trust them as customers or partners.
    • They have tools that give you detailed information about businesses, making it easier to find potential customers for what you sell.
    Incentivized
    Read full review
    Discontinued Products
    • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
    • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
    • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
    Incentivized
    Read full review
    Cons
    Dun Bradstreet
    • Using the correct personal credit score. My score is not right and won't allow me to change it.
    • Have more financial options available for businesses that actually need funding. The requirements state we need to make a certain large amount in order to be approved for funds.
    • New and slow growing businesses should have business lives of credit automatically.
    Incentivized
    Read full review
    Discontinued Products
    • Speed - it can be quite slow at times.
    • Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list.
    • Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user.
    Incentivized
    Read full review
    Likelihood to Renew
    Dun Bradstreet
    Best product I've tried
    Incentivized
    Read full review
    Discontinued Products
    The tool is simply better than most other lead/company data repositories, and they are dedicated to keeping their data clean, even if they are far from accomplishing this task at present. The tool works, and it is relatively easy to use. Overall, DiscoverOrg provides the level of lead/contact, customer, and even industry level data the sales orgs have come to expect from this sort of tool in a format that is fairly easy to use. They do also provide support for sales teams looking to use the tool effectively, which is great!
    Incentivized
    Read full review
    Usability
    Dun Bradstreet
    The usability is good but could be better in my opinion. Once you login, the dashboard is great to quickly view things but they could have a better login experience. Overall, I think the usability is fine though as they provide a bunch of information that you can view quickly and easily.
    Incentivized
    Read full review
    Discontinued Products
    Straight forward
    Incentivized
    Read full review
    Reliability and Availability
    Dun Bradstreet
    It's always available
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Dun Bradstreet
    Yes very fast load, accurate insights and breaks down details to help it's great
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Dun Bradstreet
    Very friendly and efficient
    Incentivized
    Read full review
    Discontinued Products
    Great customer service and support team.
    Incentivized
    Read full review
    Implementation Rating
    Dun Bradstreet
    Very easy and understandable
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Dun Bradstreet
    I would say that D&B Credit Insights in comparable to Equifax Credit Risk and Experian Credit Risk. There is very little that set each apart as all provide vague information related to the credit of your business. All of them lack any specific recommendations for a business owner to improve their business credit standing.
    Incentivized
    Read full review
    Discontinued Products
    ZoomInfo acquired DiscoverOrg and I believe legacy DiscoverOrg will phase out in the near future. ZoomInfo is 100x better than DiscoverOrg and are very pleased with it's functionality and easy of use. We only selected DiscoverOrg because we were on an auto-renewal contract and did not unsubscribe in time. We did not plan to renew DiscoverOrg. But since then we have been upgraded to ZoomInfo and are finding much more value in that platform than we did in DiscoverOrg.
    Incentivized
    Read full review
    Scalability
    Dun Bradstreet
    Very easy and accurate information
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Dun Bradstreet
    • Being able to secure favorable terms for business financing has a huge impact on my business. Before building my business credit I had to rely solely on my personal credit and provide a personal guarantee. Now my business is separate and has its own business scores.
    • Previously I had to utlize MCA loans and other short term, high interest loans, where now I can qualify for much more favorable terms, lower interest rates, and business credit cards with better perks.
    Incentivized
    Read full review
    Discontinued Products
    • After using DiscoverOrg, our lead are now well qualified and suitable. We are able to generate good and qualified. This is the positive impact.
    • After using DiscoverOrg, our sales team is now able to cold call the target contacts, the number provided by DiscoverOrg, the interaction held is now increased and we are able to produce good leads.
    • After using DiscoverOrg, we are able to understand better because of their reports and dashboards which is very informative.
    Incentivized
    Read full review
    ScreenShots

    D&B Credit Insights Screenshots

    Screenshot of D&B Credit Insights using Plaid to connect to a business accountScreenshot of D&B Credit Insights - All NotificationsScreenshot of D&B Credit Insights - Delinquency Score NotificationsScreenshot of D&B Credit Insights - Scores & Ratings

    DiscoverOrg (discontinued) Screenshots

    Screenshot of Customizable Dashboard with WidgetsScreenshot of Continuous Data RefreshScreenshot of Arial ViewScreenshot of Technology Stack InsightScreenshot of Buying TriggersScreenshot of Org Charts with direct dials, email addresses, and reporting hierarchy.