Darktrace vs. KnowBe4 Security Awareness Training

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.3 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
KnowBe4 Security Awareness Training
Score 9.0 out of 10
N/A
KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…
$2.79
per seat
Pricing
DarktraceKnowBe4 Security Awareness Training
Editions & Modules
No answers on this topic
SAT Advanced 501-1000 Monthly Pricing 3 Year
$2.79
per seat
SAT Advanced 251-500 Monthly Pricing 3 Year
$2.96
per seat
SAT Advanced 101-250 Monthly Pricing 3 Year
$3.19
per seat
SAT Advanced 51-100 Monthly Pricing 3 Year
$3.40
per seat
SAT Advanced 25-50 Monthly Pricing 3 Year
$3.75
per seat
Offerings
Pricing Offerings
DarktraceKnowBe4 Security Awareness Training
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing listed is for SAT Advanced. Other levels available. For organizations with over 1,000 seats, get a quote.
More Pricing Information
Community Pulse
DarktraceKnowBe4 Security Awareness Training
Considered Both Products
Darktrace
Chose Darktrace
We have not evaluated others as they seem to be in their own class.
KnowBe4 Security Awareness Training
Chose KnowBe4 Security Awareness Training
KnowBe4 Security Awareness Training coming with much more content to cover if not most of the ways and tracks that hackers and Scammers that will might let the employees get them to do an action like clicking suspicious links or attachments which might lead to hacking the …
Chose KnowBe4 Security Awareness Training
KnowBe4 Security Awareness ticked all of the boxes for our organization. Other providers missed some of our desired features.
Chose KnowBe4 Security Awareness Training
Code as was strictly a phishing simulator. KnowBe4 goes beyond phishing simulations by providing security training modules, posters, and exciting new features such as QR codes.
Chose KnowBe4 Security Awareness Training
KnowBe4 is easier to implement and maintain, and the training is more effective and user-friendly. KnowBe4 is also more adaptable and flexible in integrating with other products.
Chose KnowBe4 Security Awareness Training
For starters KnowBe4 has "Netflix" quality instruction videos that we really like. The export functionality we prefer over the other provider as well. In addition there is so much to choose from that we would suggest KnowBe4 to enhance their search options. We sometimes lose a …
Chose KnowBe4 Security Awareness Training
We have only had a Demo of Dark Trace but plan to do a test run in the near future. From what we understand, is it more of a network inspection tool and less of a Security Awareness Training mechanism so it should have little impact on our Knowbe4 program and may only impact …
Features
DarktraceKnowBe4 Security Awareness Training
Security
Comparison of Security features of Product A and Product B
Darktrace
-
Ratings
KnowBe4 Security Awareness Training
8.9
349 Ratings
3% above category average
Single sign-on capability00 Ratings9.1311 Ratings
Role-based user permissions00 Ratings8.8337 Ratings
Security Awareness Training
Comparison of Security Awareness Training features of Product A and Product B
Darktrace
-
Ratings
KnowBe4 Security Awareness Training
8.3
381 Ratings
2% below category average
Training Content Library00 Ratings8.6378 Ratings
Multilingual Training Content00 Ratings8.4214 Ratings
Training Gamification00 Ratings7.7315 Ratings
Industry-Specific Security Training00 Ratings7.6333 Ratings
Individualized Security Training Plans00 Ratings8.2323 Ratings
Phishing Simulations00 Ratings9.2376 Ratings
Security Reporting00 Ratings8.5366 Ratings
Integration with Security Tech Stack00 Ratings8.1218 Ratings
User Ratings
DarktraceKnowBe4 Security Awareness Training
Likelihood to Recommend
8.0
(13 ratings)
9.1
(726 ratings)
Likelihood to Renew
9.7
(2 ratings)
10.0
(56 ratings)
Usability
6.5
(3 ratings)
9.1
(214 ratings)
Availability
-
(0 ratings)
9.6
(20 ratings)
Performance
-
(0 ratings)
9.6
(21 ratings)
Support Rating
7.0
(3 ratings)
7.8
(260 ratings)
In-Person Training
-
(0 ratings)
8.8
(5 ratings)
Online Training
-
(0 ratings)
9.4
(17 ratings)
Implementation Rating
-
(0 ratings)
8.2
(24 ratings)
Configurability
-
(0 ratings)
8.9
(16 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.1
(39 ratings)
Ease of integration
-
(0 ratings)
6.4
(8 ratings)
Product Scalability
-
(0 ratings)
9.6
(21 ratings)
Professional Services
-
(0 ratings)
8.9
(12 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(17 ratings)
Vendor pre-sale
-
(0 ratings)
9.6
(16 ratings)
User Testimonials
DarktraceKnowBe4 Security Awareness Training
Likelihood to Recommend
Darktrace
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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KnowBe4
I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
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Pros
Darktrace
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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KnowBe4
  • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
  • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
  • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
  • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
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Cons
Darktrace
  • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
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KnowBe4
  • Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for.
  • I don't love the training dashboard, but maybe that's just a "me" thing.
  • Setting up groups can be tedious.
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Likelihood to Renew
Darktrace
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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KnowBe4
No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
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Usability
Darktrace
The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
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KnowBe4
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
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Reliability and Availability
Darktrace
No answers on this topic
KnowBe4
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
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Performance
Darktrace
No answers on this topic
KnowBe4
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
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Support Rating
Darktrace
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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KnowBe4
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
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In-Person Training
Darktrace
No answers on this topic
KnowBe4
Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
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Online Training
Darktrace
No answers on this topic
KnowBe4
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
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Implementation Rating
Darktrace
No answers on this topic
KnowBe4
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
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Alternatives Considered
Darktrace
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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KnowBe4
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
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Contract Terms and Pricing Model
Darktrace
No answers on this topic
KnowBe4
I was not involved in the pricing, billing or contract terms.
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Scalability
Darktrace
No answers on this topic
KnowBe4
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
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Professional Services
Darktrace
No answers on this topic
KnowBe4
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
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Return on Investment
Darktrace
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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KnowBe4
  • There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
  • There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
  • The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
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ScreenShots

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of A security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of The AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of The AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.