KnowBe4 Security Awareness Training

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
KnowBe4 Security Awareness Training	Score 9.0 out of 10	N/A	KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…	$1.63 per month (billed annually) per seat

Pricing

Editions & Modules

Foundation: $1.63
per month (billed annually) per seat
Diamond: $1.70
per month (billed annually) per seat
Advanced: $2.79
per month (billed annually) per seat

Offerings

Pricing Offerings
KnowBe4 Security Awareness Training
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Optional

Additional Details

Pricing listed is for 501-1000 seats. Other levels available. For organizations with over 1,000 seats, get a quote.

More Pricing Information

Pricing Info

Community Pulse
	KnowBe4 Security Awareness Training
Considered Both Products	KnowBe4 Security Awareness Training Verified User Manager Chose KnowBe4 Security Awareness Training Although not a training tool, the Sophos Intercept X software allows the user to clearly note what threats the software has identified on the endpoint and why it was blocked or a warning issued, and if these actions were automatically done by the application itself or if IT … Incentivized Helpful? Verified User Analyst Chose KnowBe4 Security Awareness Training I haven't used any other platform. Incentivized Helpful? Verified User Manager Chose KnowBe4 Security Awareness Training We have been with KnowBe4 for a long time and cannot remember the past product. Incentivized Helpful? ES Eric Stewart Director of Technology and Facilities Chose KnowBe4 Security Awareness Training KnowBe4 is provided by the state of Indiana to our institution. There was some talk about discontinuing the practice but the feedback from tech directors was overwhelming that the product should be kept. Incentivized Helpful? Chinthaka Jayawardane Head-Senior Manager - Global IT Operations Chose KnowBe4 Security Awareness Training KnowBe4 has a particular strong focus on Cyber-Security and Phishing threat prevention, resilience and mitigation and is very strong in terms of active content and training material with a strong look and feel in this particular domain, has advanced gamifications which most … Incentivized Helpful? Verified User Manager Chose KnowBe4 Security Awareness Training KnowBe4 has good capability to provide more up-to-date content that related to several industries Incentivized Helpful? Verified User Employee Chose KnowBe4 Security Awareness Training I think a lot of them copied KnowBe4 Security Awareness Training without adding much to the platforms other than being a different skin. Incentivized Helpful? Verified User Team Lead Chose KnowBe4 Security Awareness Training We checked their product and decided to go with KnowBe4 due to the abilities and multi-language training. We do use iSpring for other things but not for awareness training Incentivized Helpful? SS Shubham sahu Security Consultant Chose KnowBe4 Security Awareness Training content and library of KnowBe4 is great Incentivized Helpful? MH Michael Hernandez Senior Network Administrator Chose KnowBe4 Security Awareness Training By far, KnowBe4 Security Awareness Training had the most phishing and training templates available. They also had the most professional and fun templates. that helps keep it more interesting to our users. Incentivized Helpful? SN Scott Newman Sr. Director -IT security Chose KnowBe4 Security Awareness Training also use the Barracuda phish line for simulation testing - but KnowBe4 Security Awareness Training is much easier to use and in my opinion much more advanced. Incentivized Helpful? MK Mark Knutson Information Security Analyst Chose KnowBe4 Security Awareness Training In the past I have used ThriveDX/Lucy for security awareness training, and I liked that platform, but I liked the KnowBe4 interface more. I was using Microsoft Defender for O365 as my security awareness training platform, but unless you have an E5 license the cost of fully … Incentivized Helpful? DH Daven Hunsicker Technology Director Chose KnowBe4 Security Awareness Training No other security awareness training tools evaluated. Incentivized Helpful? Verified User Engineer Chose KnowBe4 Security Awareness Training KnowBe4 has an extensive training library and is adaptable to various industries and regulatory needs, while Hoxhunt does not. Incentivized Helpful? Verified User Manager Chose KnowBe4 Security Awareness Training We have not used or evaluated any other product. But from what we understand, KnowBe4 has a more comprehensive content. Incentivized Helpful? Verified User Director Chose KnowBe4 Security Awareness Training No issues! Incentivized Helpful? João Paulo Chief Information Security Officer Chose KnowBe4 Security Awareness Training KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements. Incentivized Helpful? Filipe Machado Technical support lead Chose KnowBe4 Security Awareness Training The cost benefit ratio was significantly better for KnowBe4, the seamless integration was considered to be the best for our needs. Incentivized Helpful? Verified User Director Chose KnowBe4 Security Awareness Training n/a Incentivized Helpful? Verified User Manager Chose KnowBe4 Security Awareness Training Three years ago, we chose KnowBe4 Security Awareness Training based on its cost and features. However, I've since discovered that there are very sophisticated modules available in the market at a similar cost. Incentivized Helpful? Verified User Team Lead Chose KnowBe4 Security Awareness Training While similar in offerings, we found that KnowBe4 offered the widest variety of training programs and had the best integration into our system. Incentivized Helpful? Verified User Engineer Chose KnowBe4 Security Awareness Training Initially we were using Mimecast Awareness Training. Mimecast was totally different from KnowBe4 Security Awareness Training. They do not have a proper setup for the awareness training. The training video quality and category was very poor. In Mimecast, you will get only human … Incentivized Helpful? SS Steven Sabey IT Program Manager Chose KnowBe4 Security Awareness Training I think it is simple to use and easy to navigate. Incentivized Helpful? Verified User Supervisor Chose KnowBe4 Security Awareness Training We really havent used any other products and KnowBe4 seems to have a place in our company for years to come. Incentivized Helpful? Verified User Administrator Chose KnowBe4 Security Awareness Training One of the other platforms may have some features where they excel. This is to be expected. But there is no other platform that covers all the topics and most of them very well, as KnowBe4 Security Awareness Training does. Also there is no other platform that offers such a huge … Incentivized Helpful?

Features

KnowBe4 Security Awareness Training

Security

Comparison of Security features of Product A and Product B
	KnowBe4 Security Awareness Training 8.9 350 Ratings 3% above category average
Single sign-on capability	9.0312 Ratings
Role-based user permissions	8.7338 Ratings

Security Awareness Training

Comparison of Security Awareness Training features of Product A and Product B
	KnowBe4 Security Awareness Training 8.3 382 Ratings 2% below category average
Training Content Library	8.6379 Ratings
Multilingual Training Content	8.3215 Ratings
Training Gamification	7.7316 Ratings
Industry-Specific Security Training	7.5334 Ratings
Individualized Security Training Plans	8.2324 Ratings
Phishing Simulations	9.3377 Ratings
Security Reporting	8.5367 Ratings
Integration with Security Tech Stack	8.1219 Ratings

Best Alternatives
	KnowBe4 Security Awareness Training
Small Businesses	Barracuda Email Protection Score 8.7 out of 10
Medium-sized Companies	Hoxhunt Score 8.9 out of 10
Enterprises	Hoxhunt Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	KnowBe4 Security Awareness Training
Likelihood to Recommend	9.2 (705 ratings)
Likelihood to Renew	10.0 (56 ratings)
Usability	9.3 (196 ratings)
Availability	9.6 (20 ratings)
Performance	9.6 (21 ratings)
Support Rating	7.9 (260 ratings)
In-Person Training	8.8 (5 ratings)
Online Training	9.4 (17 ratings)
Implementation Rating	8.2 (24 ratings)
Configurability	8.9 (16 ratings)
Contract Terms and Pricing Model	8.1 (39 ratings)
Ease of integration	6.5 (8 ratings)
Product Scalability	9.6 (21 ratings)
Professional Services	8.9 (12 ratings)
Vendor post-sale	9.6 (17 ratings)
Vendor pre-sale	9.6 (16 ratings)

User Testimonials
	KnowBe4 Security Awareness Training
Likelihood to Recommend	KnowBe4 I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution Incentivized ES Eric Stewart Director of Technology and Facilities Read full review
Pros	KnowBe4 Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails. Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices. The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails. The interactive training is well designed to cover all types of phishing and safe email and phone behavior. Incentivized John Cook Director of Applications and Networking Read full review
Cons	KnowBe4 Many items in the library aren't applicable to our use case, and it's sometimes difficult to filter out what I'm looking for. I don't love the training dashboard, but maybe that's just a "me" thing. Setting up groups can be tedious. Incentivized DH Daven Hunsicker Technology Director Read full review
Likelihood to Renew	KnowBe4 No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work. Incentivized DJ David Judice IT Director Read full review
Usability	KnowBe4 The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well. Incentivized JD John Dougherty CIO (Chief Information Officer) Read full review
Reliability and Availability	KnowBe4 There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational Incentivized Verified User Anonymous Read full review
Performance	KnowBe4 Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website. Incentivized Verified User Anonymous Read full review
Support Rating	KnowBe4 Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help. Incentivized PM Peigi Maides Security Awareness & Communication Read full review
In-Person Training	KnowBe4 Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential Incentivized Verified User Anonymous Read full review
Online Training	KnowBe4 confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call RC Rusty Carter Information security & Privacy Manager Read full review
Implementation Rating	KnowBe4 The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups. Incentivized Verified User Anonymous Read full review
Alternatives Considered	KnowBe4 KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements. Incentivized João Paulo Chief Information Security Officer Read full review
Contract Terms and Pricing Model	KnowBe4 I was not involved in the pricing, billing or contract terms. Incentivized Michael Zwarg Senior Systems Administrator Read full review
Scalability	KnowBe4 The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well Incentivized Verified User Anonymous Read full review
Professional Services	KnowBe4 The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs. Incentivized Tyson Wilcox IT Operations Manager Read full review
Return on Investment	KnowBe4 There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform! There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach! The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated! Incentivized Verified User Anonymous Read full review
ScreenShots	KnowBe4 Security Awareness Training Screenshots