Knowledge to the rescue.
August 20, 2025

Knowledge to the rescue.

João Paulo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

Preventing major risks to our company requires users to understand the potential threats we face, how we could be targeted, and how to protect both themselves and the organization. KnowBe4’s awareness training is essential to ensure all users stay informed and prepared.

Pros

  • Global company risk.
  • Improved Phishing campaigns.
  • Improved Training campaigns.

Cons

  • More constantly updated content.
  • Following the risk behaviour of users out of the box.
  • More languages on all content.
  • Easily explainable return on investment to the board.
  • Helped prevent attacks that would be much more expensive.
  • Rapid return on investment guaranteed.
To continuously improve and keep users engaged, it’s important to provide fresh, relatable content that connects with their everyday work and personal experiences. Engagement is paramount to aligning with the company’s core values and maintaining a strong, effective security posture across the organization, reaching every subject and user with system access.
User management within the KnowBe4 platform is handled through a daily sync with Active Directory, which automatically assigns users to the appropriate groups and training programs—seamlessly and without manual effort. This setup provides automated management, alignment to real users for licensing, and highly granular control of users and their timelines.
The most important metrics and reports for our organization within the KnowBe4 Security Awareness Training platform are phishing-prone percentage compared to the industry average, training completion over time, and the company’s overall risk level throughout the year.
The platform offers an intuitive and streamlined interface, enabling efficient administration of training modules, phishing simulations, and user lifecycle management.
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Preventing major risks to our company requires our users to be aware of potential threats, understand how we could be targeted or attacked, and know how to protect both themselves and the organization. KnowBe4’s security awareness training is essential to ensure all users remain informed and up to date always.

KnowBe4 Security Awareness Training Feature Ratings

Security Awareness Training
10.0
Training Content Library
10
Multilingual Training Content
10
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
10
Security
10.0
Role-based user permissions
10
Single sign-on capability
10

Comments

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