Dashlane Password Manager vs. Digital River

Dashlane Password Manager is great at offering a corporate solution for password management. Using the chrome extension makes it easy to train up staff that may be reluctant to use unique, secure information for their logins. In the event that a login needs to be shared with other staff members, Dashlane Password Manager makes it easy to securely share the info.

Incentivized

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

• Ensuring secure & unique passwords created for each account.
• Allowing the company to see a "security score" of how secure the team's password management is.
• Sharing passwords securely between employees.
• A "vault" for storing other secure information (notes, credit cards, etc.)
• Free Hotspot Shield VPN included in our tier of accounts.

Incentivized

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Initial setup was a little difficult.
• User SSO invite and sign on would not work at first but this seems to have been improved/fixed.
• The extension on websites doesn't work sometimes and will need to be refreshed if you open a new tab but have already logged in before.

Incentivized

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.

Incentivized

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

We have only used the built-in password management in Chrome before. Dashlane is a more built-out product compared to that. It has several features like autogenerating passwords, group management, and dark web monitoring that the standard password management in a web browser does not have. Overall, its usability is pretty similar to Chrome, although some end users complained about issues with understanding how Dashlane works.

Incentivized

We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

Incentivized

Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.

Incentivized

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

• The biggest win for us has been the time and energy saved by users' being able to retrieve their own 2FA codes.
• The ability to wean users from insecure passwords and take advantage of the effortless password generation feature is excellent.

Incentivized

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized