What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
137 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Zoho Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
137 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Heather Robinette, MBA | TrustRadius Reviewer

Zoho Analytics

It's very helpful for small companies with a limited budget to perform some data analysis and visualization. It's probably super helpful if you are tied into the Zoho ecosphere for your other business applications, although we are not in that position. It's also great that Zoho requires no on-prem installed component, for people without access to IT support and limited rights to install applications. Because you will eventually run into charting limitations, if you have high expectations and IT support, however, many people are going to be happier with Tableau from the point of view of options. Please note that my ratings are based on the Basic plan, so there are features Zoho has that I will not rate because, at this level, they are too limited to be practical
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Databox
8.8
Zoho Analytics
7.5
Pixel Perfect reports
Databox
7.9
Zoho Analytics
7.9
Customizable dashboards
Databox
9.4
Zoho Analytics
7.0
Report Formatting Templates
Databox
9.0
Zoho Analytics

Ad-hoc Reporting

Databox
8.3
Zoho Analytics
7.4
Drill-down analysis
Databox
7.6
Zoho Analytics
7.5
Formatting capabilities
Databox
8.4
Zoho Analytics
7.0
Integration with R or other statistical packages
Databox
7.7
Zoho Analytics
Report sharing and collaboration
Databox
9.7
Zoho Analytics
7.7

Report Output and Scheduling

Databox
8.4
Zoho Analytics
8.6
Publish to Web
Databox
9.1
Zoho Analytics
7.5
Publish to PDF
Databox
9.3
Zoho Analytics
9.4
Report Versioning
Databox
7.0
Zoho Analytics
Report Delivery Scheduling
Databox
9.4
Zoho Analytics
8.8
Delivery to Remote Servers
Databox
7.3
Zoho Analytics

Data Discovery and Visualization

Databox
8.5
Zoho Analytics
5.9
Pre-built visualization formats (heatmaps, scatter plots etc.)
Databox
8.5
Zoho Analytics
5.6
Location Analytics / Geographic Visualization
Databox
8.7
Zoho Analytics
6.3
Predictive Analytics
Databox
8.4
Zoho Analytics
5.7

Access Control and Security

Databox
Zoho Analytics
7.7
Multi-User Support (named login)
Databox
Zoho Analytics
7.6
Multiple Access Permission Levels (Create, Read, Delete)
Databox
Zoho Analytics
8.6
Single Sign-On (SSO)
Databox
Zoho Analytics
6.8

Mobile Capabilities

Databox
Zoho Analytics
4.6
Responsive Design for Web Access
Databox
Zoho Analytics
7.1
Dedicated iOS Application
Databox
Zoho Analytics
2.8
Dedicated Android Application
Databox
Zoho Analytics
4.5
Dashboard / Report / Visualization Interactivity on Mobile
Databox
Zoho Analytics
4.1

Application Program Interfaces (APIs) / Embedding

Databox
Zoho Analytics
3.8
REST API
Databox
Zoho Analytics
4.2
iFrames
Databox
Zoho Analytics
3.4

Pros

Databox

  • Automatically connects data without you having to think about it. I had another reporting tool that required me to set up all of the data connections for HubSpot from scratch and it was such a pain that I basically had to give up. I'm no SQL expert. Databox just worked.
  • The report wizard has good built-in boards that are great places to start building a view tailored to your specific needs
  • Has a head-spinning amount of customization options and potential data sources.
Anonymous | TrustRadius Reviewer

Zoho Analytics

  • One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
  • Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
  • We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.
Anonymous | TrustRadius Reviewer

Cons

Databox

  • Lacks integration with several tools we use for digital marketing.
  • Can be a bit complicated to get everything set up.
  • The white label/company branding requires the business plan which is very expensive with not enough value add.
Anonymous | TrustRadius Reviewer

Zoho Analytics

  • Reports was challenging to understand initially and some of their documents were out of date so importing did not work.
  • It would be nice if the importing instructions were a little more clear for the layman as not all businesses can have an IT department or the like to set up software like this.
  • Due to insufficient descriptions, it can be unclear as to what a report is describing or displaying to you.
Anonymous | TrustRadius Reviewer

Usability

Databox

Databox 9.0
Based on 1 answer
Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Anonymous | TrustRadius Reviewer

Zoho Analytics

Zoho Analytics 8.2
Based on 1 answer
It is very usable for me, but I have had to help others who were less computer savvy figure it out.
Anonymous | TrustRadius Reviewer

Support Rating

Databox

Databox 9.7
Based on 3 answers
I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Heather Robinette, MBA | TrustRadius Reviewer

Zoho Analytics

Zoho Analytics 9.1
Based on 2 answers
High response
Mostafa Adam, PMP | TrustRadius Reviewer

Alternatives Considered

Databox

Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
Daniel Berry | TrustRadius Reviewer

Zoho Analytics

Very powerful charts and graphs that are much easier to use than Excel. It's like a pivot table combined with a chart. I love the ability to dynamically change the charts just by turning data sets on and off in order to drill down and analyze individual data sets without having to create dozens of new charts.
Ramin Sultanov | TrustRadius Reviewer

Return on Investment

Databox

  • Honestly, Databox has been a bit of a pain for us these last few months. There are some things it just can't provide us, and some of our clients don't like it. Sometimes it takes too much effort to create a Databoard than it's worth. And since we're a HubSpot partner agency, we're limited to making smart lists for a lot of what we're looking for.
  • On the other hand, high-level reporting is awesome. And they're always updating the tool with new templates/features to stay ahead of the game.
Stephanie Tran | TrustRadius Reviewer

Zoho Analytics

  • We wasted our money with Zoho reports and feel that this product is not commercially ready.
Sergei V. Ostapenko | TrustRadius Reviewer

Screenshots

Pricing Details

Databox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Databox Editions & Modules

Additional Pricing Details

Zoho Analytics

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoho Analytics Editions & Modules

On-premise Edition
Professional$301
  1. per user per month billed annually
SaaS Edition
Basic$251
Standard$502
Premium$1253
Enterprise$4954
  1. 0.5M rows, 2 users
  2. 1M rows, 5 users
  3. 5M rows, 15 users
  4. 50M rows, 50 users
Additional Pricing Details
There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Rating Summary

Likelihood to Recommend

Databox
8.6
Zoho Analytics
8.3

Usability

Databox
9.0
Zoho Analytics
8.2

Support Rating

Databox
9.7
Zoho Analytics
9.1

Add comparison