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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    N-able N-central

    Score9.2 out of 10
    N/AMSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot. 2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection,…N/A

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    DatadogN-able N-centralZabbix
    Editions & Modules
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DatadogN-able N-centralZabbix
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
    More Pricing Information
    Community Pulse
    DatadogN-able N-centralZabbix
    Considered Multiple Products
    Datadog
    Chose Datadog
    Ultimately, Datadog had the most already-built bridges into our existing infrastructure -- third parties that we're using for certain services are far more likely to work with Datadog than other systems. This means that, while expensive, Datadog has done a tremendous amount of …
    Incentivized
    Chose Datadog
    The pricing, the customer service and it most importantly it does the job we expect.
    Incentivized
    Chose Datadog
    Datadog empowers us to create dashboards and visualize the state of our infrastructure in real time. It gives us control over what we want to view and how. The graphs provide deep insight into trends and anamoly detectives. These features are lacking in some of the other …
    Incentivized
    N-able
    Chose N-able N-central
    SolarWinds N-central is on the more unique side of tools because it can do so many things, and do most of them quite well. For patching, it is much easier to use than SCCM. In terms of monitoring, it is not great out of the box and requires tweaking to take full advantage. …
    Incentivized
    Zabbix
    Chose Zabbix
    It's much easier to get the trained specialists that have experience with this tool in our country.
    Incentivized
    Chose Zabbix
    Zabbix is a great, free solution. While not everything is discovered and configured out of the box, it is a powerful tool that allows for complete customization to what your organization needs as far as a monitoring solution. We've invested the time to make Zabbix powerful, …
    Incentivized
    Chose Zabbix
    Zabbix was much better at handling traditional systems, and in ease of customization, both in the system itself, and customizing data sources, such as adding deep MySQL or JMX integrations. It's very good for organizing large-scale (hundreds or thousands of servers) systems; …
    Incentivized
    Chose Zabbix
    I personally prefer Zabbix over any other monitoring software that I have ever tried. Zabbix is so customizable that if there is a feature I need, I can easily implement it. I can then add that feature to a template in no time and have it applied to hundreds, or even thousands, …
    Incentivized
    Chose Zabbix
    More extensive and customizable than SaaS solutions. Much less learning curve than Nagios. Cost is very much lower than SaaS monitoring especially at scales over 1000 hosts ($15,000/month for SaaS!!) Templating systems allows for easy management and monitoring of groups of …
    Incentivized
    Chose Zabbix
    Zabbix is cost effective maybe and certainly a good tool but not the best. The other ones have features that Zabbix is missing and we use couple of them.
    Incentivized
    Chose Zabbix
    Nagios has some advantages over Zabbix like "flapping" detection and multiple alert levels - Error, Warning and OK.
    However, the disadvantages of Nagios like needing an addon (NRPE) to monitor remote system internals (open files, running processes, memory, etc), no charting of …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    50 Answers
    73%
    Would buy again
    11 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    41 Answers
    79%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    52 Answers
    80%
    Happy with the feature set
    12 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    32 Answers
    60%
    Lived up to sales and marketing promises
    6 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    36 Answers
    77%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    DatadogN-able N-centralZabbix
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Datadog and N-able N-central and Zabbix
    Feature
    Datadog
    7.9
    2 Ratings
    6% below category average
    N-able N-central
    -
    Ratings
    Zabbix
    -
    Ratings
    Remote monitoring8.22 Ratings00 Ratings00 Ratings
    Network device monitoring7.72 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring7.72 Ratings00 Ratings00 Ratings
    Multi-device monitoring7.72 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.22 Ratings00 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Datadog and N-able N-central and Zabbix
    Feature
    Datadog
    6.1
    1 Ratings
    12% below category average
    N-able N-central
    -
    Ratings
    Zabbix
    -
    Ratings
    Patch Management7.31 Ratings00 Ratings00 Ratings
    Service configuration management6.41 Ratings00 Ratings00 Ratings
    Software and hardware inventory5.51 Ratings00 Ratings00 Ratings
    Policy-based automation5.51 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Datadog and N-able N-central and Zabbix
    Feature
    Datadog
    8.2
    2 Ratings
    3% above category average
    N-able N-central
    -
    Ratings
    Zabbix
    -
    Ratings
    Performance data reports8.22 Ratings00 Ratings00 Ratings
    Customizable reporting7.72 Ratings00 Ratings00 Ratings
    Data visualization8.62 Ratings00 Ratings00 Ratings
    Risk analysis8.22 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Datadog and N-able N-central and Zabbix
    Feature
    Datadog
    6.7
    1 Ratings
    9% below category average
    N-able N-central
    -
    Ratings
    Zabbix
    -
    Ratings
    Data backup and recovery6.41 Ratings00 Ratings00 Ratings
    Antivirus and malware management7.31 Ratings00 Ratings00 Ratings
    Administrator access control6.41 Ratings00 Ratings00 Ratings
    Best Alternatives
    DatadogN-able N-centralZabbix
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Action1
    Score9.6 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DatadogN-able N-centralZabbix
    Likelihood to Recommend
    8.9
    (65 ratings)
    8.7
    (25 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    4.3
    (2 ratings)
    9.1
    (2 ratings)
    9.0
    (3 ratings)
    Usability
    8.7
    (44 ratings)
    7.3
    (7 ratings)
    8.6
    (4 ratings)
    Support Rating
    5.0
    (7 ratings)
    1.0
    (8 ratings)
    5.0
    (5 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    8.4
    (2 ratings)
    8.0
    (2 ratings)
    User Testimonials
    DatadogN-able N-centralZabbix
    Likelihood to Recommend
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    N-able
    N-Able is perfect for an MSP environment. It gives all the standard functionality an IT professional needs out of the box and can be configured to show almost anything required. For example, we have configured a dashboard to show when our backups need attention for each customer. This is achieved by running a small script on repeat via N-Central everyday/evening, and the result gives us information on the dashboard to help us identify exactly what is working and what needs looking into.
    Incentivized
    Read full review
    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
    Read full review
    Pros
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    N-able
    • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
    • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
    • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
    Read full review
    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
    Read full review
    Cons
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    N-able
    • Customer support just points to online guides and I feel they aren't helpful.
    • During the trial they turn on a lot of features. In my experience, if you play around with the features, they charge you for them. Keep this in mind if you move forward with N-Able - they will charge for "trialed" services.
    • In my experience, some services that you're being charged for can't be disabled or monitored by you or your team. You only see them on the monthly invoice.
    • In my opinion, the "Scripting Automation" doesn't provide value. You're either going to be writing your own batch or Powershell to make scripting work.
    • In my opinion, monitoring software deployments is painful.
    • The default monitoring template can't be duplicated, edited, or referenced. You'll find that the default monitors in an unusual way and will throw needless recurring alerts into your ticketing system. To avoid this, you need to create a template from scratch which takes many hours to set up.
    • In my opinion, they're more concerned about a quick buck than customer service. "Buyer beware" company.
    Read full review
    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
    Read full review
    Likelihood to Renew
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    N-able
    Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
    Incentivized
    Read full review
    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
    Read full review
    Usability
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    N-able
    The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
    Incentivized
    Read full review
    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
    Read full review
    Support Rating
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    N-able
    Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
    Incentivized
    Read full review
    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
    Read full review
    Implementation Rating
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    N-able
    Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
    Incentivized
    Read full review
    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
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    Alternatives Considered
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    N-able
    Our version of SolarWinds was old and running on old hardware, but it was way easier to setup and do things with. It did not do everything N-able does such as patch management, or at least we didn't have a module to do so if one existed. However it definitely seemed easier to use and possibly more stable.
    Read full review
    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
    Read full review
    Return on Investment
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    N-able
    • We have lost hundreds of hours on the phone/emailing support with no resolution for any of our issues
    • We had to move all of our services away which was very painful
    • Staff satisfaction was low having to deal with this company
    Read full review
    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

    N-able N-central Screenshots

    Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control