Likelihood to Recommend DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
Read full review AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
Read full review Pros APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair. Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done. Lightweight agent on hosts Read full review The Deja-Click Recorder is an excellent tool. Good UI that translates to large NOC screens well. Easy Alerting and Reporting. Rob Bates Public & Private Cloud Senior Engineer
Read full review Cons We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time. Read full review Tool is complicated for Alert creation AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance. Read full review Likelihood to Renew Reviewing other cost saving options
Read full review Usability The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Read full review Pretty good product only issue was cost
Read full review Support Rating The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Read full review I've been unable to contact support after several attempts.
Read full review Alternatives Considered We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Read full review We moved all of our services to
Site24x7 after several years with AlertSite. We looked at
Uptrends and
Pingdom to name a few whilst evaluating options.
Pingdom lacks functionality and
Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
Rob Bates Public & Private Cloud Senior Engineer
Read full review Return on Investment Visibility into website issues and performance problems has improved our company communication. Handling and detecting site issues faster has improved customer satisfaction and retention. Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process. Read full review A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased. A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues. Read full review ScreenShots