What users are saying about
82 Ratings
85 Ratings
82 Ratings
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Score 8.2 out of 100
85 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Datto SIRIS

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

Egnyte

If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win.If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces.When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability
Mykii Liu | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Datto SIRIS
Egnyte
8.9
Versioning
Datto SIRIS
Egnyte
9.2
Video files
Datto SIRIS
Egnyte
8.9
Audio files
Datto SIRIS
Egnyte
8.9
Document collaboration
Datto SIRIS
Egnyte
9.3
Access control
Datto SIRIS
Egnyte
8.7
File search
Datto SIRIS
Egnyte
8.6
Device sync
Datto SIRIS
Egnyte
8.9

Cloud Storage Security & Administration

Datto SIRIS
Egnyte
9.3
User and role management
Datto SIRIS
Egnyte
9.5
File organization
Datto SIRIS
Egnyte
9.1
Device management
Datto SIRIS
Egnyte
9.4

Cloud Storage Platform

Datto SIRIS
Egnyte
9.3
Performance
Datto SIRIS
Egnyte
9.1
Reliability
Datto SIRIS
Egnyte
9.3
Storage Reports
Datto SIRIS
Egnyte
9.4

Pros

Datto SIRIS

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

Egnyte

  • It is very much proficient in sharing files within and outside of the organization.
  • The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use.
  • Users can download heavy files easily from the system without any lag or system bogging down.
Brandon Smith | TrustRadius Reviewer

Cons

Datto SIRIS

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

Egnyte

  • We often have issues with WebEdit, changes not saving/overwriting
  • No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
  • When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Datto SIRIS

Datto SIRIS 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Egnyte

Egnyte 10.0
Based on 6 answers
We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
Evan Wilson | TrustRadius Reviewer

Usability

Datto SIRIS

Datto SIRIS 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Egnyte

Egnyte 9.6
Based on 4 answers
We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.
Christopher Fritz | TrustRadius Reviewer

Performance

Datto SIRIS

No score
No answers yet
No answers on this topic

Egnyte

Egnyte 8.8
Based on 6 answers
Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.
Anonymous | TrustRadius Reviewer

Support Rating

Datto SIRIS

Datto SIRIS 7.7
Based on 22 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Egnyte

Egnyte 7.8
Based on 8 answers
I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datto SIRIS

Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Jon Daley | TrustRadius Reviewer

Egnyte

At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
Ian Hansen | TrustRadius Reviewer

Return on Investment

Datto SIRIS

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

Egnyte

  • Allows us to easily communicate important data securely with other offices (not just sending via email)
  • It allows everyone in our office to be working on the same information at the same time
  • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
Shawn Petrunak | TrustRadius Reviewer

Pricing Details

Datto SIRIS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datto SIRIS Editions & Modules

Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

Egnyte

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Egnyte Editions & Modules

Edition
Team (1-10 employees)$101
Business (10-100 employees)$201
Enterprise (50+ employees)Contact sales team
  1. per employee/per month
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datto SIRIS
8.9
Egnyte
8.5

Likelihood to Renew

Datto SIRIS
10.0
Egnyte
10.0

Usability

Datto SIRIS
10.0
Egnyte
9.6

Performance

Datto SIRIS
Egnyte
8.8

Support Rating

Datto SIRIS
7.7
Egnyte
7.8

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