What users are saying about
86 Ratings
89 Ratings
86 Ratings
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Score 8.7 out of 100
89 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    File Sharing & Management

    Datto SIRIS

    Feature Set Not Supported
    N/A
    8.7

    Egnyte

    87%
    Egnyte ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.3
    93%
    32 Ratings

    Video files

    N/A
    0 Ratings
    8.6
    86%
    28 Ratings

    Audio files

    N/A
    0 Ratings
    8.5
    85%
    26 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.2
    92%
    32 Ratings

    Access control

    N/A
    0 Ratings
    8.2
    82%
    34 Ratings

    File search

    N/A
    0 Ratings
    8.1
    81%
    33 Ratings

    Device sync

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    Cloud Storage Security & Administration

    Datto SIRIS

    Feature Set Not Supported
    N/A
    9.2

    Egnyte

    92%
    Egnyte ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    9.6
    96%
    32 Ratings

    File organization

    N/A
    0 Ratings
    8.8
    88%
    34 Ratings

    Device management

    N/A
    0 Ratings
    9.2
    92%
    29 Ratings

    Cloud Storage Platform

    Datto SIRIS

    Feature Set Not Supported
    N/A
    9.1

    Egnyte

    91%
    Egnyte ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    8.9
    89%
    33 Ratings

    Reliability

    N/A
    0 Ratings
    9.2
    92%
    33 Ratings

    Storage Reports

    N/A
    0 Ratings
    9.2
    92%
    29 Ratings

    Attribute Ratings

    • Datto SIRIS is rated higher in 2 areas: Likelihood to Recommend, Usability
    • Datto SIRIS and Egnyte are tied in 2 areas: Likelihood to Renew, Support Rating

    Likelihood to Recommend

    9.3

    Datto SIRIS

    93%
    31 Ratings
    8.4

    Egnyte

    84%
    38 Ratings

    Likelihood to Renew

    10.0

    Datto SIRIS

    100%
    1 Rating
    10.0

    Egnyte

    100%
    6 Ratings

    Usability

    10.0

    Datto SIRIS

    100%
    1 Rating
    9.6

    Egnyte

    96%
    4 Ratings

    Performance

    Datto SIRIS

    N/A
    0 Ratings
    8.8

    Egnyte

    88%
    6 Ratings

    Support Rating

    7.7

    Datto SIRIS

    77%
    20 Ratings
    7.7

    Egnyte

    77%
    8 Ratings

    Likelihood to Recommend

    Datto Inc

    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Read full review

    Egnyte

    If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win. If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces. When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability
    Read full review

    Pros

    Datto Inc

    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Read full review

    Egnyte

    • It is very much proficient in sharing files within and outside of the organization.
    • The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use.
    • Users can download heavy files easily from the system without any lag or system bogging down.
    Read full review

    Cons

    Datto Inc

    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Read full review

    Egnyte

    • We often have issues with WebEdit, changes not saving/overwriting
    • No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
    • When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents
    Read full review

    Pricing Details

    Datto SIRIS

    Starting Price

    Editions & Modules

    Datto SIRIS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.

      Egnyte

      Starting Price

      $25 per month

      Editions & Modules

      Egnyte editions and modules pricing
      EditionModules
      Team (1-10 employees)101
      Business (10-100 employees)202
      Enterprise (50+ employees)Contact sales team3

      Footnotes

      1. per employee/per month
      2. per employee/per month
      3. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Datto Inc

      I trust the product and service and am satisfied with the direction of the company
      Read full review

      Egnyte

      We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
      Read full review

      Usability

      Datto Inc

      Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
      Read full review

      Egnyte

      We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.
      Read full review

      Performance

      Datto Inc

      No answers on this topic

      Egnyte

      Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.
      Read full review

      Support Rating

      Datto Inc

      My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
      Read full review

      Egnyte

      I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
      Read full review

      Alternatives Considered

      Datto Inc

      Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
      Read full review

      Egnyte

      At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
      Read full review

      Return on Investment

      Datto Inc

      • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
      • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
      Read full review

      Egnyte

      • Allows us to easily communicate important data securely with other offices (not just sending via email)
      • It allows everyone in our office to be working on the same information at the same time
      • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
      Read full review

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