83 Ratings
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Score 8.3 out of 100
73 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Datto SIRIS

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
Adam Friedli | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Jack Bowling | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.9
Remote monitoring
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.6
Network device monitoring
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0
Multiple Server Monitoring
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.1
Multi-device monitoring
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.9
Automated alerts and notifications
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0

Management Tasks

Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.7
Patch Management
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.4
Service configuration management
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0
Software and hardware inventory
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.6
Policy-based automation
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.9

Reporting

Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.9
Performance data reports
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.5
Customizable reporting
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
8.3
Data visualization
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.3
Risk analysis
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.3

Security

Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0
Data backup and recovery
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0
Antivirus and malware management
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0
Adinistraor access control
Datto SIRIS
N-able RMM (formerly Solarwinds RMM)
9.0

Pros

Datto SIRIS

  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Matthew Fex | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
Bryant Lee | TrustRadius Reviewer

Cons

Datto SIRIS

  • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
  • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
  • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Datto SIRIS

Datto SIRIS 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

No score
No answers yet
No answers on this topic

Usability

Datto SIRIS

Datto SIRIS 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

N-able RMM (formerly Solarwinds RMM) 9.5
Based on 2 answers
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
Jack Bowling | TrustRadius Reviewer

Support Rating

Datto SIRIS

Datto SIRIS 7.7
Based on 22 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

N-able RMM (formerly Solarwinds RMM) 7.0
Based on 2 answers
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Jack Bowling | TrustRadius Reviewer

Alternatives Considered

Datto SIRIS

Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Jon Daley | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

Datto SIRIS

  • We've saved some money by consolidating backups offsite to the one appliance and letting it store backups in one location offsite, rather than trying to maintain several different platforms or connections.
  • Negatively, since the appliance doesn't expand in storage, we've got sunk costs into this unit and will have to move to something else to continue growing. I work in healthcare and we can't just purge charts and stop backing up information, I've got to expand my ability to back up that information.
Anonymous | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
Michael Gombosi | TrustRadius Reviewer

Screenshots

Datto SIRIS

N-able RMM (formerly Solarwinds RMM)

Pricing Details

Datto SIRIS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able RMM (formerly Solarwinds RMM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Datto SIRIS
8.9
N-able RMM (formerly Solarwinds RMM)
9.4

Likelihood to Renew

Datto SIRIS
10.0
N-able RMM (formerly Solarwinds RMM)

Usability

Datto SIRIS
10.0
N-able RMM (formerly Solarwinds RMM)
9.5

Support Rating

Datto SIRIS
7.7
N-able RMM (formerly Solarwinds RMM)
7.0

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