DCDial vs. Nextiva Contact Center
DCDial vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
DCDial | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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More Pricing Information |
DCDial | Nextiva Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DCDial | Nextiva Contact Center | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | Nextiva Contact Center | |
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Likelihood to Recommend | 9.5 (3 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 10.0 (1 ratings) |
DCDial | Nextiva Contact Center | |
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Likelihood to Recommend | DCDial | Nextiva |
Pros | DCDial | Nextiva |
Cons | DCDial | Nextiva |
Likelihood to Renew | DCDial No answers on this topic | Nextiva |
Support Rating | DCDial | Nextiva |
Alternatives Considered | DCDial | Nextiva |
Return on Investment | DCDial | Nextiva |
ScreenShots | DCDial Screenshots |