DCDial vs. Twilio
DCDial vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
DCDial | Twilio | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
DCDial | Twilio | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
DCDial | Twilio | |
---|---|---|
Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | Twilio | |
---|---|---|
Likelihood to Recommend | 9.5 (3 ratings) | 6.5 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | 10.0 (1 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
DCDial | Twilio | |
---|---|---|
Likelihood to Recommend | DCDial | Twilio |
Pros | DCDial | Twilio |
Cons | DCDial | Twilio |
Likelihood to Renew | DCDial No answers on this topic | Twilio |
Usability | DCDial No answers on this topic | Twilio |
Performance | DCDial No answers on this topic | Twilio |
Support Rating | DCDial | Twilio |
Implementation Rating | DCDial No answers on this topic | Twilio |
Alternatives Considered | DCDial | Twilio |
Contract Terms and Pricing Model | DCDial No answers on this topic | Twilio |
Return on Investment | DCDial | Twilio |
ScreenShots | DCDial Screenshots | Twilio Screenshots |