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DDMSPLUS vs. Microsoft Dynamics AX (discontinued) vs. SAP Business One

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DDMSPLUS

    Score9.4 out of 10
    N/AA distribution ERP software for office product dealers, used to manage an office products business and drive efficiency for both the online and brick-and-mortar locations arms of the company. DMSPLUS combines sales and service, commodity distribution, and project management into a single location, centralizing all critical functions of the business.N/A

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    SAP Business One

    Score8.5 out of 10
    N/ASAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.

    $99

    per month

    Pricing
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Limited
    $99.00
    per month
    Starter
    $110.00
    per month
    Pro
    $132.00
    per month
    Offerings
    Pricing Offerings
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Considered Multiple Products
    ECI Software Solutions
    No answer on this topic
    Discontinued Products
    Chose Microsoft Dynamics AX (discontinued)
    I found a smaller cost in AX and higher flexibility in process definition and in features customization
    Incentivized
    SAP
    Chose SAP Business One
    Trust in size of SAP and the partner network they've built. It was ultimately Vision33 that made the difference for us. We also liked the feature fit to our manufacturing needs.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    80%
    Implementation went as expected
    8 Answers
    Features
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Payroll Management
    Comparison of Payroll Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    4.0
    2 Ratings
    61% below category average
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    SAP Business One
    9.9
    12 Ratings
    27% above category average
    Pay calculation1.01 Ratings9.07 Ratings10.011 Ratings
    Benefit plan administration1.01 Ratings9.05 Ratings10.09 Ratings
    Direct deposit files9.92 Ratings8.05 Ratings9.510 Ratings
    Customization
    Comparison of Customization features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    9.5
    2 Ratings
    23% above category average
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    SAP Business One
    9.9
    40 Ratings
    27% above category average
    API for custom integration9.02 Ratings5.013 Ratings9.738 Ratings
    Plug-ins10.02 Ratings8.912 Ratings10.037 Ratings
    Security
    Comparison of Security features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    9.0
    2 Ratings
    6% above category average
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    SAP Business One
    9.9
    44 Ratings
    16% above category average
    Single sign-on capability9.02 Ratings5.013 Ratings9.736 Ratings
    Role-based user permissions9.02 Ratings7.014 Ratings10.043 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    8.6
    2 Ratings
    13% above category average
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    10% above category average
    SAP Business One
    9.0
    45 Ratings
    18% above category average
    Dashboards6.92 Ratings9.012 Ratings8.940 Ratings
    Standard reports8.92 Ratings7.014 Ratings9.345 Ratings
    Custom reports9.92 Ratings9.014 Ratings8.941 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    9.7
    2 Ratings
    23% above category average
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    SAP Business One
    5.9
    46 Ratings
    27% below category average
    Accounts payable8.92 Ratings7.015 Ratings9.746 Ratings
    Accounts receivable10.02 Ratings7.014 Ratings10.045 Ratings
    Global Financial Support10.01 Ratings8.06 Ratings9.928 Ratings
    Primary and Secondary Ledgers10.02 Ratings9.07 Ratings8.831 Ratings
    Journals and Reconciliations10.02 Ratings7.010 Ratings9.638 Ratings
    Configurable Accounting10.02 Ratings9.08 Ratings9.436 Ratings
    Standardized Processes9.02 Ratings8.99 Ratings9.641 Ratings
    Inventory Management
    Comparison of Inventory Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    7.5
    2 Ratings
    6% below category average
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    SAP Business One
    9.4
    45 Ratings
    16% above category average
    Inventory tracking6.01 Ratings8.013 Ratings9.745 Ratings
    Location management9.02 Ratings9.011 Ratings10.041 Ratings
    Automatic reordering00 Ratings9.011 Ratings9.931 Ratings
    Order Management
    Comparison of Order Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    9.2
    2 Ratings
    15% above category average
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    SAP Business One
    8.1
    43 Ratings
    2% above category average
    Pricing10.02 Ratings8.012 Ratings9.941 Ratings
    Order entry10.02 Ratings9.011 Ratings9.943 Ratings
    Credit card processing10.02 Ratings3.09 Ratings9.724 Ratings
    Cost of goods sold9.02 Ratings8.010 Ratings9.742 Ratings
    Order Orchestration7.01 Ratings9.05 Ratings10.033 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    8.5
    2 Ratings
    12% above category average
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    SAP Business One
    7.4
    39 Ratings
    2% below category average
    Billing Management7.01 Ratings8.99 Ratings9.734 Ratings
    Cash and Asset Management8.92 Ratings8.010 Ratings10.030 Ratings
    Budgetary Control & Encumbrance Accounting9.01 Ratings8.97 Ratings9.928 Ratings
    Period Close8.92 Ratings8.07 Ratings9.535 Ratings
    Travel & Expense Management00 Ratings8.97 Ratings9.823 Ratings
    Procurement
    Comparison of Procurement features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    9.0
    2 Ratings
    24% above category average
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    SAP Business One
    8.5
    19 Ratings
    18% above category average
    Bids Analyzed and Compared9.92 Ratings9.05 Ratings9.912 Ratings
    Contract Authoring7.01 Ratings9.03 Ratings10.013 Ratings
    Requisitions-to-Purchase Orders Integrated10.02 Ratings8.05 Ratings9.615 Ratings
    Supplier Management8.92 Ratings8.06 Ratings9.614 Ratings
    Contract Repository00 Ratings9.04 Ratings9.211 Ratings
    Logistics
    Comparison of Logistics features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    5.3
    2 Ratings
    28% below category average
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    SAP Business One
    8.1
    25 Ratings
    14% above category average
    Transportation Planning and Optimization4.01 Ratings8.06 Ratings9.817 Ratings
    Transportation Execution Management4.01 Ratings8.05 Ratings9.515 Ratings
    Fulfillment Management4.01 Ratings8.04 Ratings9.718 Ratings
    Warehouse Workforce Management9.01 Ratings10.05 Ratings9.816 Ratings
    Trade and Customs Management00 Ratings8.95 Ratings9.615 Ratings
    Manufacturing
    Comparison of Manufacturing features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    8.0
    1 Ratings
    7% above category average
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    SAP Business One
    9.2
    21 Ratings
    21% above category average
    Configuration Management8.01 Ratings7.04 Ratings9.715 Ratings
    Production Process Design00 Ratings9.05 Ratings9.719 Ratings
    Production Management00 Ratings8.05 Ratings10.019 Ratings
    Work Execution00 Ratings8.05 Ratings9.717 Ratings
    Manufacturing Costs00 Ratings9.05 Ratings9.817 Ratings
    Supply Chain
    Comparison of Supply Chain features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    9.0
    1 Ratings
    20% above category average
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    23% above category average
    SAP Business One
    8.0
    27 Ratings
    9% above category average
    Inventory Planning9.01 Ratings9.05 Ratings8.227 Ratings
    Performance Monitoring9.01 Ratings9.04 Ratings8.121 Ratings
    Forecasting00 Ratings9.95 Ratings8.625 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    SAP Business One
    7.0
    19 Ratings
    8% below category average
    Budgeting and Forecasting00 Ratings9.06 Ratings7.017 Ratings
    Project Costing00 Ratings8.06 Ratings7.016 Ratings
    Cost Capture00 Ratings8.05 Ratings7.016 Ratings
    Capital Project Management00 Ratings9.05 Ratings7.011 Ratings
    Customer Contract Compliance00 Ratings9.03 Ratings7.014 Ratings
    Project Revenue Recognition00 Ratings8.95 Ratings6.116 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    23% above category average
    SAP Business One
    9.1
    17 Ratings
    26% above category average
    Project Planning and Scheduling00 Ratings8.95 Ratings9.916 Ratings
    Task Insight for Project Managers00 Ratings9.04 Ratings9.913 Ratings
    Project Mobile Functionality00 Ratings6.04 Ratings9.612 Ratings
    Definable Resource Pools00 Ratings9.04 Ratings9.810 Ratings
    Grants Management
    Comparison of Grants Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    16% above category average
    SAP Business One
    8.4
    16 Ratings
    13% above category average
    Award Lifecycle Management00 Ratings9.04 Ratings10.010 Ratings
    Risk Management
    Comparison of Risk Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    SAP Business One
    8.6
    11 Ratings
    24% above category average
    Risk Repository00 Ratings9.02 Ratings9.59 Ratings
    Control Management00 Ratings9.02 Ratings9.110 Ratings
    Control Efficiency Assessments00 Ratings9.02 Ratings9.19 Ratings
    Issue Detection00 Ratings9.02 Ratings9.110 Ratings
    Remediation and Certification00 Ratings9.02 Ratings10.07 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of DDMSPLUS and Microsoft Dynamics AX (discontinued) and SAP Business One
    Feature
    DDMSPLUS
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    SAP Business One
    9.6
    19 Ratings
    26% above category average
    Proposal Management00 Ratings9.02 Ratings8.015 Ratings
    Product Master Data Management00 Ratings9.03 Ratings9.317 Ratings
    Best Alternatives
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (19 ratings)
    9.0
    (51 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    4.6
    (9 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (3 ratings)
    9.1
    (15 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    9.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.0
    (3 ratings)
    9.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    7.7
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    4.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    2.8
    (24 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DDMSPLUSMicrosoft Dynamics AX (discontinued)SAP Business One
    Likelihood to Recommend
    ECI Software Solutions
    it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.
    Incentivized
    Read full review
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    SAP
    SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Accounting
    • Order taking.
    • Credit card payments.
    Incentivized
    Read full review
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    SAP
    • SAP Business One is more suitable for small and medium scale enterprises
    • SAP Business One is : analytics, mobile technologies, cloud technologies
    • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
    • An important key features of SAP Business One is Reporting and Analytics.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • it is based on a dos system so a new refresh would be nice
    • better order entry and history lookup
    • easier history lookup
    • easier end of month
    • an overall refresh
    Incentivized
    Read full review
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    SAP
    • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
    • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
    • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    SAP
    As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    For the most part, it's very functional and very useful.
    Incentivized
    Read full review
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    SAP
    I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
    Incentivized
    Read full review
    Reliability and Availability
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    SAP
    The SAP Business One software is up and running every time
    you need it as it was planned. In more than 6 years that we have been
    using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
    Incentivized
    Read full review
    Performance
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    SAP
    SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good
    Incentivized
    Read full review
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    SAP
    I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
    Incentivized
    Read full review
    In-Person Training
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    SAP
    The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
    Incentivized
    Read full review
    Online Training
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    SAP
    Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
    Incentivized
    Read full review
    Implementation Rating
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    SAP
    These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    SAP
    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
    Incentivized
    Read full review
    Scalability
    ECI Software Solutions
    No answers on this topic
    Discontinued Products
    No answers on this topic
    SAP
    For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
    Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!
    Incentivized
    Read full review
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
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    SAP
    • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
    • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
    • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
    Incentivized
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