Likelihood to Recommend Delinea (Centrify + Thycotic)
Great for managing access to secrets and servers and is more secure than storing passwords in a browser. The browser plugin to autofill passwords works well. Being able to schedule access ahead of time is a big plus for me as I can be forgetful. If you want a lightweight password vault, however, it may not be the best choice.
Read full review Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.
Read full review Pros Delinea (Centrify + Thycotic)
Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password. Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc. Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do. Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.) Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer. Read full review The Authpoint Cloud portal is easy to use and navigate It integrates well with the Firebox and gateway Promptly sends 2FA request onto the user devices Its very easy to re-activate token on a new device if the device is lost or stolen Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate Read full review Cons Delinea (Centrify + Thycotic)
The sharing functionality NEEDS improvement. We share most passwords at a group level, but then it becomes impossible to share them with a dynamic group and one or two one-off people as well. This is a major shortcoming. I don't love the interface. I feel like there is an attempt at a dashboard, but it is really not effective. I've heard, but never seen, that the software can actually change passwords in the target systems. If this is part of its deliverable, I do not know how to use it, and I don't know how you would do that. Seems like a great feature for password management. Read full review While the set up was easy to do the instructions could use a little more details. It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it. Read full review Likelihood to Renew Delinea (Centrify + Thycotic)
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
Read full review Usability Delinea (Centrify + Thycotic)
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
Read full review Reliability and Availability Delinea (Centrify + Thycotic)
It failed a couple of times for a period of an hour or so, where systems were down.
Read full review Performance Delinea (Centrify + Thycotic)
Never had a problem with Authpoint servers.
Read full review Support Rating Delinea (Centrify + Thycotic)
I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.
Read full review WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
Read full review In-Person Training Delinea (Centrify + Thycotic)
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Read full review Online Training Delinea (Centrify + Thycotic)
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Read full review Implementation Rating Delinea (Centrify + Thycotic)
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
Read full review Alternatives Considered Delinea (Centrify + Thycotic)
There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.
Read full review I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
Read full review Scalability Delinea (Centrify + Thycotic)
We are a medium-sized company. We don't need rapid scaling.
Read full review Return on Investment Delinea (Centrify + Thycotic)
It has increased our security profile within our organization it has made implementation of complex password policies easier to achieve It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly Read full review Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product. Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product. This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product. Read full review ScreenShots WatchGuard AuthPoint Screenshots