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Dell PowerConnect Switches (discontinued) vs. SolarWinds Pingdom

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell PowerConnect Switches (discontinued)

    Score8 out of 10
    N/ADell PowerConnect were a series of managed and unmanaged ethernet switches for data centers, discontinued by Dell. They have been superseded by the PowerSwitch line of switches, from Dell.N/A

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    Dell PowerConnect Switches (discontinued)SolarWinds Pingdom
    Editions & Modules
    No answers on this topic
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Dell PowerConnect Switches (discontinued)SolarWinds Pingdom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dell PowerConnect Switches (discontinued)SolarWinds Pingdom
    Considered Both Products
    Discontinued Products
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    49 Answers
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    Dell PowerConnect Switches (discontinued)SolarWinds Pingdom
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    Medium-sized Companies
    RUCKUS Ethernet Switches
    Score1 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    Cisco Ethernet Switches
    Score9.1 out of 10
    No answers on this topic
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    User Ratings
    Dell PowerConnect Switches (discontinued)SolarWinds Pingdom
    Likelihood to Recommend
    8.0
    (14 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (7 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    4.1
    (54 ratings)
    User Testimonials
    Dell PowerConnect Switches (discontinued)SolarWinds Pingdom
    Likelihood to Recommend
    Discontinued Products
    We work in the electric industry. These should not be used in a high-heat environment. We like to keep the temperature of the room in the low 60's so they are not suited for our Substation locations due to extreme heat and cold. However, they perform great in a server room.
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Reliable.
    • Excellent hardware support from Dell including 4 hour parts/replacement.
    • Excellent technical support from Dell on software, troubleshooting, and configuration.
    • More affordable than its main enterprise competitors.
    • Easy to use CLI.
    Incentivized
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Precarious graphical (GUI) mode, needing to be updated for more efficient technologies such as HTML5
    • Short support time, given how much these devices support in terms of use. I have owned the devices for years, but no longer have a warranty
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    Discontinued Products
    The Dell PowerConnect switch is a great switch in certain use cases. It really works well when training users to set up their own vlans in a technology class. We have a lot of different scenarios happening at this company, with 8 different buildings and multiple different affiliate entities. For some of the departments, the budget is the most crucial element. That is where the Dell PowerConnect switches are a really great option.
    Incentivized
    Read full review
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    Discontinued Products
    Dell ProSupport is outstanding. Dell ProDeploy is likewise outstanding. I prefer them even over traditional Cisco support. I've had repeated cases where Dell immediately addressed or fixed an issue with US-based support, including firmware hotfixes. Not even Cisco can boast that.
    Incentivized
    Read full review
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I selected Dell mainly due to previous experience using them in a business environment. I've never had a unit fail on me and when my budget for equipment like network switches has been less than a training class on how to use those switches, it's incredible to be able to find quality equipment at the price point Dell offers and even more so when their enterprise support has been as excellent as I have been accustomed to dealing with. In all honesty, even if I had a larger budget, I would have bought these same switches since they were exactly what I needed to suit my needs. We looked into HPE/Aruba network switches, and while they would have performed everything we needed and more, they were almost four times the cost of these Dell network switches. That's a hard sell when it comes to planning a tight budget.
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Reports are easily created and very useful.
    • Quick creation of different network connections.
    • Excellent and secure channels for multiple data management.
    • Great data visualization options offered by Dell PowerConnect Switches.
    Incentivized
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    SolarWinds Pingdom Screenshots

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