Demandforce vs. Gainsight CS
Demandforce vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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Demandforce | N/A | Demandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base. | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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Demandforce | Gainsight CS | |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Demandforce | Gainsight CS | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Demandforce | Gainsight CS | |
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Likelihood to Recommend | 3.0 (7 ratings) | 8.5 (223 ratings) |
Likelihood to Renew | 9.0 (3 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Demandforce | Gainsight CS | |
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Likelihood to Recommend | Demandforce | Gainsight |
Pros | Demandforce | Gainsight |
Cons | Demandforce | Gainsight |
Likelihood to Renew | Demandforce | Gainsight |
Usability | Demandforce No answers on this topic | Gainsight |
Performance | Demandforce No answers on this topic | Gainsight |
Support Rating | Demandforce No answers on this topic | Gainsight |
Online Training | Demandforce No answers on this topic | Gainsight |
Implementation Rating | Demandforce No answers on this topic | Gainsight |
Alternatives Considered | Demandforce | Gainsight |
Return on Investment | Demandforce | Gainsight |
ScreenShots | Demandforce Screenshots | Gainsight CS Screenshots |