TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    ER/Studio

    Score9.9 out of 10
    N/AER/Studio is a database development and management tool from Embarcadero Technologies (acquired by Idera) in California.

    $2,687

    per year per user

    Pricing
    DemandToolsER/Studio
    Editions & Modules
    No answers on this topic
    Standard
    $2,687
    per year per user
    Professional
    $3,693
    per year per user
    Enterprise
    Custom
    per year per user
    Offerings
    Pricing Offerings
    DemandToolsER/Studio
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing for new customers only, first year maintenance included. Maintenance includes access to technical support and product updates for the defined period of the agreement.
    More Pricing Information
    Community Pulse
    DemandToolsER/Studio
    Considered Both Products
    Validity
    No answer on this topic
    Idera, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    DemandToolsER/Studio
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Dataloader.io
    Score10 out of 10
    erwin Data Modeler
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsER/Studio
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.0
    (1 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsER/Studio
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
    Read full review
    Idera, Inc.
    Data Architect is well suited at organizations of all sizes. It is never too early or unnecessary to enforce proper modelling and design standards on data solutions, and this tool will help that greatly by providing an industry leading data modelling tool, ability to import ETL mappings for data lineage, enforcing and managing naming conventions through the naming convention tool, and publishing of data dictionaries through the report publisher. I was successfully able to build models, provide traceability, and document source to target with lineage throughout for both the business (by providing business definitions in the descriptions), and technical teams (by documenting ETL instructions in text fields) along with field level mapping (by creating "Attachments" representing data sources, tables, and fields) providing easy search capabilities using business friendly terms
    Incentivized
    Read full review
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    Idera, Inc.
    • ER/Studio has the ability to provide consistent field names and data types through domains, which are templates. This provides a way to have consistent naming of common fields, like CreatedBy and the data types for the fields. They also have the ability to change all the fields that use that domain to a different data type.
    • ER/Studio provides the ability to create custom macros. These macros can be used to apply everything from standard fields based on domains to naming all constraints and indexes. I've also used a macro that comes with ER/Studio to spell check field and table names.
    • My favorite feature is the ability to compare your data model to databases for deployments of changes, and to other data models.
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    Idera, Inc.
    • ER\Studio licensing can be cumbersome and upgrading from one version to another usually takes several phone calls and emails to the licensing group to get the update installed and running.
    • The repository can be slow when the model count gets larger. By large I mean 20 to 30 models.
    • A nice feature that I would like to see is table comments be displayed on the model along with the attributes. Currently you have to choose between the two.
    Incentivized
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    Idera, Inc.
    No answers on this topic
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    Idera, Inc.
    No answers on this topic
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    Idera, Inc.
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    Idera, Inc.
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    Idera, Inc.
    I can call or email support and both get quick turn around. The only issue is they are on the west coast (US) and have a west coast work schedule and I'm on the East coast.
    Incentivized
    Read full review
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    Idera, Inc.
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    Idera, Inc.
    No answers on this topic
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
    Read full review
    Idera, Inc.
    ER/Studio is the most mature, reach in features and quality and therefore useful. Unfortunately, it lacks compatibility with AWS Redshift.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    Idera, Inc.
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    Idera, Inc.
    • ER/Studio has had a positive impact on my project as we can develop the data model and have a clear understanding of business needs before we continue with the development phase.
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    ER/Studio Screenshots

    Screenshot of logical data models in ER/Studio Data Architect.Screenshot of data catalog in ER/Studio Data Architect.Screenshot of data glossaries in ER/Studio Data Architect.