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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    IBM Storage Protect

    Score8.8 out of 10
    N/AIBM Storage Protect (formerly IBM Spectrum Protect, or Tivoli Storage Manager) provides data resilience for physical file servers, virtual environments, and applications. Organizations can scale up to manage billions of objects per backup server.N/A
    Pricing
    DemandToolsIBM Storage Protect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsIBM Storage Protect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsIBM Storage Protect
    Considered Both Products
    Validity
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    DemandToolsIBM Storage Protect
    Data Center Backup
    Comparison of Data Center Backup features of DemandTools and IBM Storage Protect
    Feature
    DemandTools
    -
    Ratings
    IBM Storage Protect
    8.1
    6 Ratings
    4% below category average
    Universal recovery00 Ratings8.04 Ratings
    Instant recovery00 Ratings7.36 Ratings
    Recovery verification00 Ratings8.03 Ratings
    Business application protection00 Ratings8.74 Ratings
    Multiple backup destinations00 Ratings8.75 Ratings
    Incremental backup identification00 Ratings8.75 Ratings
    Backup to the cloud00 Ratings8.02 Ratings
    Deduplication and file compression00 Ratings8.75 Ratings
    Snapshots00 Ratings8.02 Ratings
    Flexible deployment00 Ratings7.32 Ratings
    Management dashboard00 Ratings7.75 Ratings
    Platform support00 Ratings8.56 Ratings
    Retention options00 Ratings7.06 Ratings
    Encryption00 Ratings9.05 Ratings
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    DemandToolsIBM Storage Protect
    Small Businesses
    Dataloader.io
    Score10 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Dataloader.io
    Score10 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsIBM Storage Protect
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    1.0
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    7.7
    (5 ratings)
    Availability
    9.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    7.2
    (5 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandToolsIBM Storage Protect
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
    Read full review
    IBM
    IBM Storage Protect is well-suited for large heterogenous environments, with skilled IT staff on-hand. You need a person (or group of people) to monitor day-to-day operations, tweak schedules where needed and be mindful of things that might go wrong. It is also well-suited if you have other IBM products that integrate well with Storage Protect, like Storage Protect Plus or IBM Defender. It is less suited for small companies, with only one person responsible for IT. Employing Storage Protect would be overkill and use too much time of the administrator.
    Incentivized
    Read full review
    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
    Read full review
    IBM
    • Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
    • Like most of its competitors, Tivoli handles deduplication well.
    • Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
    • Command-line interface directly from my Db2 database servers.
    • Both client and server-side deduplication, compression and encryption are available.
    • If the requirements are zLinux and DB2 support then it's the most solid solution.
    • Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
    • Scalability is huge. Can be added onto easily.
    Incentivized
    Read full review
    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    IBM
    • Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
    • Operations center uses a lot of data and needs a lot of storage for larger environments
    • Have not seen a redbook about it in the past 10 years
    Read full review
    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
    Read full review
    IBM
    Not required, company closed. TSM is not used in my current role at my current job.
    Incentivized
    Read full review
    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
    Read full review
    IBM
    In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.
    Incentivized
    Read full review
    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
    Read full review
    IBM
    The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
    Incentivized
    Read full review
    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
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    IBM
    IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Validity
    No answers on this topic
    IBM
    Not at the moment, but it can leverage the billing outcomes as per the scales.
    Incentivized
    Read full review
    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
    Read full review
    IBM
    • Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
    Incentivized
    Read full review
    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation