DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers.
The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.
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SAP Data Intelligence
Score 8.7 out of 10
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SAP Data Intelligence is presented by the vendor as a single solution to innovate with data. It provides data-driven innovation in the cloud, on premise, and through BYOL deployments. It is described by the vendor as the new evolution of the company's data orchestration and management solution running on Kubernetes, released by SAP in 2017 to deal with big data and complex data orchestration working across distributed landscapes and processing engine.
DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
If you have an SAP products ecosystem in your IT landscape, it becomes a no-brainer to go ahead with an SAP Data Intelligence product for your data orchestration, data management, and advanced data analytics needs, such as data preparation for your AI/ML processes. It provides a seamless integration with other SAP products.
I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
Some features aren't user intuitive and it takes a while to learn.
Data transfer speed tends to be slow when there is poor internet connection since SAP Data Intelligence don’t synchronize data while offline. However, this is not vendor fault, that’s why we have implemented robust wireless technology internet connection in our organization.
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Allow collaborations among various personas with insights as ratings and comments on the datasets Reuse knowledges on the datasets for new users Next-Gen Data Management and Artificial Intelligence
I think the troubleshooting process might be streamlined with improved error recording and tracing. A lot of information about issues and how to fix them is hidden away in the Kubernetes pods themselves. I'm not sure whether SAP Data Intelligence can fix this problem it may be connected to Kubernetes's design, in which case fixing it could need modifications inside Kubernetes itself.
Support can be slow so do not expect quick turn for urgent issues. Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered The training webinars help with the basics but not much if you need advanced functionality.
Initially we struggle to get help from SAP but then dedicated Dev angel was assigned to us and that simplify the overall support scenario. There is still room of improvement in documentation around SAP Data intelligence. We struggle a lot to initially understand the feature and required help around performance improvement area,
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
One of the reasons to pick SAP Data Intelligence is the speed and security it provides, in addition to the excellent support it provides. It is also compatible with all popular databases, which is another reason to choose it.
