Dentrix vs. EagleSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dentrix
Score 8.9 out of 10
N/A
Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.N/A
EagleSoft
Score 6.3 out of 10
N/A
EagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.N/A
Pricing
DentrixEagleSoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DentrixEagleSoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DentrixEagleSoft
Considered Both Products
Dentrix
Chose Dentrix
I used Patterson's EagleSoft in a limited capacity at a previous health center job. On the back end, EagleSoft was easier to setup, install, and manage than Dentrix. Backing up data files, migrating servers, was easier (but slower) on EagleSoft than on Dentrix. Dentrix …
Chose Dentrix
Dentrix has better customer service support.
EagleSoft
Chose EagleSoft
Eaglesoft works as well as Dentrix but is much better than one of the proprietary dental software programs. It's easy to work around when accessing different aspects of a patient's chart. The patient's record has numerous components, ranging from charting, images, and
Chose EagleSoft
EagleSoft is a fast, performance-focused practice management system for dentists. It is quality software and does a good job, as long as you don't depend on Outlook integration, and you don't rely on IT support often. I would only really choose EagleSoft if I also wanted the …
Top Pros
Top Cons
User Ratings
DentrixEagleSoft
Likelihood to Recommend
7.4
(9 ratings)
7.9
(4 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
DentrixEagleSoft
Likelihood to Recommend
Henry Schein
Dentrix G7 is better suited for small private dental offices that are not doing federal FQHC data reporting every year. G7 doesn't allow for the full capturing of all FQHC data that is needed as the enterprise edition does. Dentrix G7 also is not suited well for mutliple site dental offices as that is not technically supported. There is a work around requiring a Windows terminal server to setup Dentrix as a server application. Any businesses that have multiple dental offices are better suited for the Dentrix Enterprise edition which does allow for this and hosted Dentrix.
Read full review
Patterson Dental
Eaglesoft is well-suited for a general dental practice. It
allows all patient records to be housed under a single program, with buttons to access various components of the patient's chart. Radiographic
images are taken and imported into the software, so there is no need to use
additional software for patient images. I can't say whether this software would be well-suited for a specialty office.
Read full review
Pros
Henry Schein
  • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
  • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
  • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
Read full review
Patterson Dental
  • Customizable KPI Reporting
  • Progress Note
Read full review
Cons
Henry Schein
  • Outdated--it's not cloud based.
  • Does not pull reports we need for patients like demographics in flow charts.
  • Is not an open API.
Read full review
Patterson Dental
  • The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
  • Patterson support has a long hold time, and doesn't deliver the best support around
  • The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
  • If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup
Read full review
Support Rating
Henry Schein
We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
Read full review
Patterson Dental
No answers on this topic
Alternatives Considered
Henry Schein
I have previously used Eaglesoft and Easy Dental. I have found Dentrix to be very comparable to Eaglesoft, and myself and my team feel that it is relatively essay to use and seems to have a low learning curve for new members added to the team, at least in my experience.
Read full review
Patterson Dental
EagleSoft has more functions and is more user friendly than other dental software. The helpline either online or over the phone is always helpful.
Read full review
Return on Investment
Henry Schein
  • Allows you to change the date to any date - Negative
  • Simple Document center
  • Sometimes it runs slow
  • Support
  • return on investment
  • integration was easy
  • positive impact
Read full review
Patterson Dental
  • Eaglesoft has allowed the practices to track patient billing and insurances
  • Eaglesoft allows for bills to be mailed out to the patient
  • Electronic prescription writing saves time
  • Patient scheduling is easy to accomplish through the software
Read full review
ScreenShots