Customerbase.ai / Detective.io (discontinued) vs. Lead411

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customerbase.ai / Detective.io (discontinued)
Score 8.0 out of 10
N/A
Detective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A
Lead411
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Lead411 is a sales intelligence solution that provides provides news-driven sales leads, IT intelligence and unlimited company contacts within a simple UI. Key differentiators are unlimited downloads, fresh daily leads based on territory, and a no commitment monthly offer.
$99
per month per user
Pricing
Customerbase.ai / Detective.io (discontinued)Lead411
Editions & Modules
No answers on this topic
Basic Plus Unlimited
$99
per month per user
Enterprise Limited
Contact Sales
Offerings
Pricing Offerings
Customerbase.ai / Detective.io (discontinued)Lead411
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing reflected may not include certain add-ons like Bombora Intent Data or extra seats. Contact Sales for customization of the service.
More Pricing Information
Community Pulse
Customerbase.ai / Detective.io (discontinued)Lead411
Features
Customerbase.ai / Detective.io (discontinued)Lead411
Prospecting
Comparison of Prospecting features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
3.0
1 Ratings
88% below category average
Lead411
7.9
51 Ratings
2% above category average
Load time/data access3.01 Ratings8.048 Ratings
Advanced search00 Ratings8.150 Ratings
Identification of new leads00 Ratings7.745 Ratings
List quality00 Ratings7.350 Ratings
List upload/download00 Ratings8.247 Ratings
Ideal customer targeting00 Ratings7.945 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
9.0
1 Ratings
14% above category average
Lead411
7.5
51 Ratings
4% below category average
Contact information9.01 Ratings7.351 Ratings
Company information9.01 Ratings8.151 Ratings
Industry information00 Ratings7.251 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
-
Ratings
Lead411
7.3
47 Ratings
2% below category average
Lead qualification process00 Ratings7.639 Ratings
Smart lists and recommendations00 Ratings6.932 Ratings
Salesforce integration00 Ratings7.121 Ratings
Company/business profiles00 Ratings7.441 Ratings
Alerts and reminders00 Ratings6.228 Ratings
Data hygiene00 Ratings6.515 Ratings
Automatic data refresh00 Ratings7.035 Ratings
Tags00 Ratings9.34 Ratings
Filters and segmentation00 Ratings7.642 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
-
Ratings
Lead411
8.5
15 Ratings
13% above category average
Sales email templates00 Ratings8.015 Ratings
Append emails to records00 Ratings9.01 Ratings
Best Alternatives
Customerbase.ai / Detective.io (discontinued)Lead411
Small Businesses
Lead411
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Score 8.2 out of 10
UpLead
UpLead
Score 9.6 out of 10
Medium-sized Companies
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
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User Ratings
Customerbase.ai / Detective.io (discontinued)Lead411
Likelihood to Recommend
7.0
(1 ratings)
8.4
(54 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
8.5
(8 ratings)
Performance
-
(0 ratings)
7.3
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
Customerbase.ai / Detective.io (discontinued)Lead411
Likelihood to Recommend
Discontinued Products
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
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Lead411
It is well suited for reaching prospects across a vast array of industries; lead generation, planning for meetings (let's me know who might be attending from the client side and allows me to view their LinkedIn account ahead of time. I wouldn't use it for B2C sales or inexperienced sales support people. One still needs to determine which contacts to download.
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Pros
Discontinued Products
  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
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Lead411
  • Most importantly --- The DATA is accurate and the platform is straight-forward and simple to use. The native connection to our CRM environment "completes the requirement" from our standpoint. A "10 out of 10"...
  • From my experiences and interactions, the culture of the organization is exceptionally focused on customer satisfaction! We've been more than pleased with EVERY SINGLE interaction with Lead411....they go out of their way to be of assistance. A "10 out of 10"...
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Cons
Discontinued Products
  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
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Lead411
  • Ability to search contacts and companies by actual street and physical address is not there yet. This is extremely helpful when trying to strategically work a particular neighborhood where you're trying to build up your own individual name and brand recognition. It's also a way of keeping others in the sales force from stepping on the toes or duplicating efforts of another sales rep.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Lead411
Lead411 is utilized by our team and as they improve their functionality for company look ups in batches, we are interested in testing it
Read full review
Usability
Discontinued Products
No answers on this topic
Lead411
I would rate Lead411’s overall usability a 9 out of 10. The platform is intuitive, easy to navigate, and provides quick access to accurate data. Features like advanced search filters and integrations make it seamless for sales teams. Minor improvements could be made in global data coverage, but overall, it’s highly efficient and user-friendly.
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Support Rating
Discontinued Products
No answers on this topic
Lead411
They are very good at responding to my questions.
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Alternatives Considered
Discontinued Products
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Read full review
Lead411
ZoomInfo certainly is class when it comes to its capabilities. That said, if you're in a heavy outbound role and you just want to get down to the nitty gritty Lead411 is a cost effective measure to get you the information you need to be as successful as you can possibly be.
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Return on Investment
Discontinued Products
  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
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Lead411
  • I've been able to receive some great contact info that has led to me booking new speakers.
  • I've wasted a lot of time and credits on data that says it was verified and is not correct.
  • It is very labor intensive to keep cost down.
Read full review
ScreenShots

Lead411 Screenshots

Screenshot of advanced search within the Lead411 platformScreenshot of the AI Dashboard used to find the most relevant and ready-to-purchase prospects quicklyScreenshot of where to contact prospects directly in the platform, create follow-up sequences and flag important prospects all within the platform.Screenshot of Lead411 a pricing options.