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Customerbase.ai / Detective.io (discontinued) vs. PersistIQ

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customerbase.ai / Detective.io (discontinued)

    Score8 out of 10
    N/ADetective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A

    PersistIQ

    Score5 out of 10
    N/APersistIQ is a sales intelligence solution. The solution integrates with Salesforce as well as marketing automation platforms.N/A
    Pricing
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Considered Both Products
    Discontinued Products
    Chose Customerbase.ai / Detective.io (discontinued)
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works …
    Incentivized
    PersistIQ
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Prospecting
    Comparison of Prospecting features of Customerbase.ai / Detective.io (discontinued) and PersistIQ
    Feature
    Customerbase.ai / Detective.io (discontinued)
    3.0
    1 Ratings
    88% below category average
    PersistIQ
    1.0
    13 Ratings
    154% below category average
    Load time/data access3.01 Ratings1.011 Ratings
    Advanced search00 Ratings1.09 Ratings
    Identification of new leads00 Ratings1.07 Ratings
    List quality00 Ratings1.07 Ratings
    List upload/download00 Ratings1.013 Ratings
    Ideal customer targeting00 Ratings1.06 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Customerbase.ai / Detective.io (discontinued) and PersistIQ
    Feature
    Customerbase.ai / Detective.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    PersistIQ
    1.0
    6 Ratings
    154% below category average
    Contact information9.01 Ratings1.06 Ratings
    Company information9.01 Ratings1.06 Ratings
    Industry information00 Ratings1.06 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Customerbase.ai / Detective.io (discontinued) and PersistIQ
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    PersistIQ
    1.0
    13 Ratings
    153% below category average
    Lead qualification process00 Ratings1.06 Ratings
    Smart lists and recommendations00 Ratings1.05 Ratings
    Salesforce integration00 Ratings1.05 Ratings
    Company/business profiles00 Ratings1.05 Ratings
    Alerts and reminders00 Ratings1.012 Ratings
    Data hygiene00 Ratings1.07 Ratings
    Automatic data refresh00 Ratings1.07 Ratings
    Tags00 Ratings1.010 Ratings
    Filters and segmentation00 Ratings1.010 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Customerbase.ai / Detective.io (discontinued) and PersistIQ
    Feature
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    PersistIQ
    1.0
    13 Ratings
    153% below category average
    Sales email templates00 Ratings1.012 Ratings
    Append emails to records00 Ratings1.010 Ratings
    Best Alternatives
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Likelihood to Recommend
    7.0
    (1 ratings)
    5.0
    (13 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Customerbase.ai / Detective.io (discontinued)PersistIQ
    Likelihood to Recommend
    Discontinued Products
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
    Read full review
    PersistIQ
    PersistIQ is well suited for outbound marketing. It's great for setting up sales and marketing campaigns to new and prospective clients. The fact that PersistIQ emails are basic (they look like normal personal emails) and easy to personalize, makes the whole process feel more genuine than, say, MailChimp. PersistIQ won't replace a bulk emailing tool or CRM. It serves a different purpose than, for example, Marketo or MailChimp, two products we also use
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    PersistIQ
    • Integrates well with tools that work with LinkedIn Sales Navigator to scrap lead emails.
    • Makes it easy to manage large-scale cold email campaigns with 3+ steps.
    • When a prospect replies to an email, it doesn't send them any of the automated emails which allow me to follow-up with those warm leads correctly.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
    Read full review
    PersistIQ
    • I wish there was a way to send more than 1,000 emails per day.
    • If it had more integrations with data scrapers or ways to add new leads it would be much better.
    • I'd like a way to go deeper into a lot of my stats on various emails.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    PersistIQ
    In my opinion, poor service, and in our experience, ignoring our advise on who our customers are.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    PersistIQ
    Terrible; non-existent. Weeks without replies, and no improvements in 4 months.
    Read full review
    Alternatives Considered
    Discontinued Products
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    PersistIQ
    We decided on PersistIQ because it was cheaper than the incumbents and as we were starting we wanted to see if this would be helpful or relevant to us. We later discovered Apollo.io and we might switch to them as they are also cheap and look better, but we might also get back to manual emailing and Linkedin connecting.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    PersistIQ
    • Using PersistIQ has allowed us to engage more people more quickly than other outbound processes. So, more leads.
    • We're able to understand message performance more rapidly and readily having used PersistIQ.
    • PersistIQ has improved our bottom line by getting us more leads. So, increased ROI.
    Incentivized
    Read full review
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