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Dext vs. Emburse Expense Enterprise (formerly Chrome River)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dext

    Score9.4 out of 10
    N/ADext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.

    $32

    per month for 5 users (minimum) and 250 documents per month

    Emburse Expense Enterprise (formerly Chrome River)

    Score8.1 out of 10
    N/AEmburse Enterprise is the enterprise expense and invoice-management product that replaces the former Chrome River name. Emburse states that the renaming does not change the product’s expense and invoice functionality, workflows, interface, or support; existing Chrome River customers use the same product under Emburse branding.N/A
    Pricing
    DextEmburse Expense Enterprise (formerly Chrome River)
    Editions & Modules
    Dext Essential (Pricing for practices)
    $23.92
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext Advanced (Pricing for practices)
    $25.64
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext for Businesses
    starting at $31.50
    per month for 5 users
    No answers on this topic
    Offerings
    Pricing Offerings
    DextEmburse Expense Enterprise (formerly Chrome River)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.We offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
    More Pricing Information
    Community Pulse
    DextEmburse Expense Enterprise (formerly Chrome River)
    Considered Both Products
    IRIS Software Group
    No answer on this topic
    Emburse
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    9 Answers
    95%
    Would buy again
    19 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    10 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    8 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    83%
    Implementation went as expected
    10 Answers
    Features
    DextEmburse Expense Enterprise (formerly Chrome River)
    Expense Management
    Comparison of Expense Management features of Dext and Emburse Expense Enterprise (formerly Chrome River)
    Feature
    Dext
    10.0
    1 Ratings
    19% above category average
    Emburse Expense Enterprise (formerly Chrome River)
    8.5
    4 Ratings
    3% above category average
    Employee Expense Reporting10.01 Ratings8.04 Ratings
    Corporate Card Reconciliation00 Ratings9.03 Ratings
    Payment Management
    Comparison of Payment Management features of Dext and Emburse Expense Enterprise (formerly Chrome River)
    Feature
    Dext
    10.0
    1 Ratings
    22% above category average
    Emburse Expense Enterprise (formerly Chrome River)
    7.9
    4 Ratings
    1% below category average
    Customizable Approval Policies10.01 Ratings8.33 Ratings
    Financial Document Management10.01 Ratings7.02 Ratings
    Payment Status Tracking10.01 Ratings6.04 Ratings
    Payment Audit Trail10.01 Ratings9.02 Ratings
    Duplicate Bill Detection10.01 Ratings8.33 Ratings
    Advanced OCR10.01 Ratings8.52 Ratings
    Electronic Funds Transfer00 Ratings8.01 Ratings
    Best Alternatives
    DextEmburse Expense Enterprise (formerly Chrome River)
    Small Businesses
    Brex
    Score8.8 out of 10
    Dext
    Score9.4 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    SAP Concur
    Score8.4 out of 10
    SAP Concur
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DextEmburse Expense Enterprise (formerly Chrome River)
    Likelihood to Recommend
    9.9
    (14 ratings)
    7.1
    (124 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.8
    (18 ratings)
    Usability
    10.0
    (10 ratings)
    8.0
    (108 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    3.5
    (7 ratings)
    9.0
    (113 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (7 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DextEmburse Expense Enterprise (formerly Chrome River)
    Likelihood to Recommend
    IRIS Software Group
    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Incentivized
    Read full review
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
    Read full review
    Pros
    IRIS Software Group
    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Incentivized
    Read full review
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
    Read full review
    Cons
    IRIS Software Group
    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Incentivized
    Read full review
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    Likelihood to Renew
    IRIS Software Group
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Incentivized
    Read full review
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    Usability
    IRIS Software Group
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Incentivized
    Read full review
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
    Read full review
    Reliability and Availability
    IRIS Software Group
    No answers on this topic
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
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    Performance
    IRIS Software Group
    No answers on this topic
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
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    Support Rating
    IRIS Software Group
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Incentivized
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    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
    Read full review
    Online Training
    IRIS Software Group
    No answers on this topic
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
    Read full review
    Implementation Rating
    IRIS Software Group
    No answers on this topic
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
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    Alternatives Considered
    IRIS Software Group
    Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.
    Hubdoc does have the ability to save documents to an external site, like Google docs as a backup.
    Read full review
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    Scalability
    IRIS Software Group
    No answers on this topic
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    Return on Investment
    IRIS Software Group
    • I am a single operator Bookkeeping business and run a very profitable business because DEXT provides me a very efficient process to capture critical data without the need for additional manpower.
    • The information DEXT captures, stores and reports helps me plan an present relevant information to the client to support pricing increases at client reviews
    • The information DEXT contains helps me present business insights to the client thereby assisting in their business aspirations which helps deepen client relationships
    Incentivized
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    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
    Read full review
    ScreenShots

    Dext Screenshots

    Screenshot of Dext's time saving receipt captureScreenshot of where to extract and categorise data automaticallyScreenshot of some of the 11500+ banks and platforms that have pre-existing connectionsScreenshot of where to publish to accounting softwareScreenshot of the interface to manage users and permissionsScreenshot of the mobile app for managing expenses

    Emburse Expense Enterprise (formerly Chrome River) Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click