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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Sell

    Score8.7 out of 10
    N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A

    Maximizer CRM

    Score8.6 out of 10
    N/AMaximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

    $29

    Per User / Month

    Pricing
    Dialpad SellMaximizer CRM
    Editions & Modules
    No answers on this topic
    Small Office
    $29
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Insights
    $89
    Per User / Month
    Insights
    $89
    Per User / Month
    Offerings
    Pricing Offerings
    Dialpad SellMaximizer CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$29 per user/Month
    Additional Details—All pricing in USD. Monthly no contract subscription option available.
    More Pricing Information
    Community Pulse
    Dialpad SellMaximizer CRM
    Considered Both Products
    Dialpad
    No answer on this topic
    Maximizer Services, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Dialpad SellMaximizer CRM
    Preview Dialer
    Comparison of Preview Dialer features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    8.0
    22 Ratings
    9% above category average
    Maximizer CRM
    -
    Ratings
    Contact preview8.021 Ratings00 Ratings
    Dialer-CRM integration8.018 Ratings00 Ratings
    Call notes & tags8.020 Ratings00 Ratings
    Automatic call logging8.020 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    8.5
    22 Ratings
    10% above category average
    Maximizer CRM
    -
    Ratings
    Outbound dialing8.022 Ratings00 Ratings
    Inbound routing8.022 Ratings00 Ratings
    Custom caller ID7.121 Ratings00 Ratings
    Click-to-call9.020 Ratings00 Ratings
    Recorded voicemail drop10.019 Ratings00 Ratings
    Dialer contact import8.919 Ratings00 Ratings
    Campaign & list management8.216 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    8.0
    21 Ratings
    4% above category average
    Maximizer CRM
    -
    Ratings
    Follow-up calls8.019 Ratings00 Ratings
    Dialer reporting & analytics7.021 Ratings00 Ratings
    Dialer compliance9.018 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.8
    5 Ratings
    125% below category average
    Customer data management / contact management00 Ratings1.15 Ratings
    Workflow management00 Ratings1.14 Ratings
    Territory management00 Ratings1.14 Ratings
    Opportunity management00 Ratings1.15 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings1.14 Ratings
    Contract management00 Ratings3.14 Ratings
    Quote & order management00 Ratings1.13 Ratings
    Interaction tracking00 Ratings4.05 Ratings
    Channel / partner relationship management00 Ratings2.15 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    4 Ratings
    150% below category average
    Case management00 Ratings1.14 Ratings
    Call center management00 Ratings1.13 Ratings
    Help desk management00 Ratings1.13 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Lead management00 Ratings1.15 Ratings
    Email marketing00 Ratings1.15 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Task management00 Ratings1.15 Ratings
    Billing and invoicing management00 Ratings1.13 Ratings
    Reporting00 Ratings1.14 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Forecasting00 Ratings1.15 Ratings
    Pipeline visualization00 Ratings1.15 Ratings
    Customizable reports00 Ratings1.15 Ratings
    Customization
    Comparison of Customization features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Custom fields00 Ratings1.15 Ratings
    Custom objects00 Ratings1.04 Ratings
    Scripting environment00 Ratings1.15 Ratings
    API for custom integration00 Ratings1.15 Ratings
    Security
    Comparison of Security features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    154% below category average
    Single sign-on capability00 Ratings1.13 Ratings
    Role-based user permissions00 Ratings1.14 Ratings
    Social CRM
    Comparison of Social CRM features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    3 Ratings
    149% below category average
    Social data00 Ratings1.13 Ratings
    Social engagement00 Ratings1.13 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.0
    5 Ratings
    153% below category average
    Marketing automation00 Ratings1.05 Ratings
    Compensation management00 Ratings1.04 Ratings
    Platform
    Comparison of Platform features of Dialpad Sell and Maximizer CRM
    Feature
    Dialpad Sell
    -
    Ratings
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Mobile access00 Ratings1.15 Ratings
    Best Alternatives
    Dialpad SellMaximizer CRM
    Small Businesses
    Orum
    Score8.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Revenue.io
    Score8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dialpad SellMaximizer CRM
    Likelihood to Recommend
    8.9
    (24 ratings)
    1.1
    (5 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.4
    (3 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (2 ratings)
    User Testimonials
    Dialpad SellMaximizer CRM
    Likelihood to Recommend
    Dialpad
    Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
    Read full review
    Maximizer Services, Inc.
    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Read full review
    Pros
    Dialpad
    • Speed of the messages that are sent are excellent!
    • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
    • The saving of information so i dont have to retype everything over again
    Read full review
    Maximizer Services, Inc.
    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Incentivized
    Read full review
    Cons
    Dialpad
    • I would like it to be a tad bit more customizable
    • I wish action list could be automatically added to notes on desktop
    • I wish you could send follow up emails automatically after call right from Dialpad
    • PhoneBurner feature for autocalling
    Incentivized
    Read full review
    Maximizer Services, Inc.
    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    Incentivized
    Read full review
    Likelihood to Renew
    Dialpad
    We love using Dialpad and will continue to use it
    Read full review
    Maximizer Services, Inc.
    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Incentivized
    Read full review
    Usability
    Dialpad
    Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
    Incentivized
    Read full review
    Maximizer Services, Inc.
    The CRM didn’t have the capability I expected
    Read full review
    Support Rating
    Dialpad
    No answers on this topic
    Maximizer Services, Inc.
    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Incentivized
    Read full review
    Alternatives Considered
    Dialpad
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Read full review
    Maximizer Services, Inc.
    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Incentivized
    Read full review
    Return on Investment
    Dialpad
    • It has helped me to understand easily the different accents of people
    • Dialpad has helped me to analyze my past calls and help me to grow
    • It also shows the number of Csats and your team in real time which also creates a healthy competition
    Read full review
    Maximizer Services, Inc.
    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Incentivized
    Read full review
    ScreenShots

    Maximizer CRM Screenshots

    Screenshot of Maximizer CRM Logo