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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Sell

    Score8.7 out of 10
    N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A

    Salesforce Sales Engagement

    Score7.9 out of 10
    N/ASalesforce Sales Engagement, formerly Einstein High Velocity Sales, is a cloud-based sales engagement platform that uses artificial intelligence capabilities to increase sales productivity.N/A
    Pricing
    Dialpad SellSalesforce Sales Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Dialpad SellSalesforce Sales Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dialpad SellSalesforce Sales Engagement
    Considered Both Products
    Dialpad
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    50%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Dialpad SellSalesforce Sales Engagement
    Preview Dialer
    Comparison of Preview Dialer features of Dialpad Sell and Salesforce Sales Engagement
    Feature
    Dialpad Sell
    8.0
    22 Ratings
    9% above category average
    Salesforce Sales Engagement
    -
    Ratings
    Contact preview8.021 Ratings00 Ratings
    Dialer-CRM integration8.018 Ratings00 Ratings
    Call notes & tags8.020 Ratings00 Ratings
    Automatic call logging8.020 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Dialpad Sell and Salesforce Sales Engagement
    Feature
    Dialpad Sell
    8.5
    22 Ratings
    10% above category average
    Salesforce Sales Engagement
    -
    Ratings
    Outbound dialing8.022 Ratings00 Ratings
    Inbound routing8.022 Ratings00 Ratings
    Custom caller ID7.121 Ratings00 Ratings
    Click-to-call9.020 Ratings00 Ratings
    Recorded voicemail drop10.019 Ratings00 Ratings
    Dialer contact import8.919 Ratings00 Ratings
    Campaign & list management8.216 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Dialpad Sell and Salesforce Sales Engagement
    Feature
    Dialpad Sell
    8.0
    21 Ratings
    4% above category average
    Salesforce Sales Engagement
    -
    Ratings
    Follow-up calls8.019 Ratings00 Ratings
    Dialer reporting & analytics7.021 Ratings00 Ratings
    Dialer compliance9.018 Ratings00 Ratings
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    Score9.2 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    Revenue.io
    Score8 out of 10
    Groove (legacy product)
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dialpad SellSalesforce Sales Engagement
    Likelihood to Recommend
    8.9
    (24 ratings)
    4.0
    (11 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Dialpad SellSalesforce Sales Engagement
    Likelihood to Recommend
    Dialpad
    Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
    Read full review
    Salesforce
    HVS should be well suited for automated email responses and cadences. However, we have been unable to get it to work as we would like it to. The cadence builder is robust, but can be a bit complicated. It's not as easy to set up a cadence, as we would like. The program isn't well suited for mass marketing emails, but more for SDR emails.
    Incentivized
    Read full review
    Pros
    Dialpad
    • Speed of the messages that are sent are excellent!
    • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
    • The saving of information so i dont have to retype everything over again
    Read full review
    Salesforce
    • Allows you to move to different cadences and cadence steps without refreshing the screen or clicking to a new screen
    • Fairly simple to send a one-off email to a single prospect
    • Pretty easy to update contact information b/c it's directly integrated with Salesforce
    Incentivized
    Read full review
    Cons
    Dialpad
    • I would like it to be a tad bit more customizable
    • I wish action list could be automatically added to notes on desktop
    • I wish you could send follow up emails automatically after call right from Dialpad
    • PhoneBurner feature for autocalling
    Incentivized
    Read full review
    Salesforce
    • We haven't found anything in High Velocity Sales that we don't like. To reach out to prospects the company may use an all-in-one platform. The ability to organize, call, email, and follow up on leads is a game-changer for sales representatives.
    Incentivized
    Read full review
    Likelihood to Renew
    Dialpad
    We love using Dialpad and will continue to use it
    Read full review
    Salesforce
    No answers on this topic
    Usability
    Dialpad
    Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Dialpad
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Read full review
    Salesforce
    While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
    Incentivized
    Read full review
    Return on Investment
    Dialpad
    • It has helped me to understand easily the different accents of people
    • Dialpad has helped me to analyze my past calls and help me to grow
    • It also shows the number of Csats and your team in real time which also creates a healthy competition
    Read full review
    Salesforce
    • Positive. We close deals faster and don't need to have a long thread of back and forth emails
    • We have far valuable insights into if the client opened the email and how many times they've opened their emails
    • We can schedule sends so it appears at the top of the customers inbox.
    Incentivized
    Read full review
    ScreenShots