What users are saying about
19 Ratings
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Score 8.9 out of 100
4 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

Digital River Global Commerce

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
Christopher Corbett | TrustRadius Reviewer

Ecwid

Ecwid is a great product for anyone who needs an eCommerce portal or an entire eCommerce website. We use it more as the cart/portal for our visitors to buy things from our website, but if needed we could definitely use Ecwid to replace our entire website as it allows you to add multiple pages and be more than just a store.I don't think there are any negatives I would point out here. Ecwid is for eCommerce sites and it does well as both a full site and as just a storefront portion of a site.
Miles Szkoda | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Digital River Global Commerce
9.0
Ecwid
5.7
Product catalog & listings
Digital River Global Commerce
10.0
Ecwid
6.3
Product management
Digital River Global Commerce
10.0
Ecwid
6.3
Bulk product upload
Digital River Global Commerce
10.0
Ecwid
8.0
Branding
Digital River Global Commerce
7.9
Ecwid
5.4
Mobile storefront
Digital River Global Commerce
9.7
Ecwid
5.4
Product variations
Digital River Global Commerce
9.8
Ecwid
5.4
Website integration
Digital River Global Commerce
8.9
Ecwid
4.4
Visual customization
Digital River Global Commerce
5.7
Ecwid
4.4
CMS
Digital River Global Commerce
9.5
Ecwid

Online Shopping Cart

Digital River Global Commerce
9.8
Ecwid
7.2
Abandoned cart recovery
Digital River Global Commerce
9.8
Ecwid
8.1
Checkout user experience
Digital River Global Commerce
9.9
Ecwid
6.3

Online Payment System

Digital River Global Commerce
10.0
Ecwid
6.3
eCommerce security
Digital River Global Commerce
10.0
Ecwid
6.3

eCommerce Marketing

Digital River Global Commerce
6.9
Ecwid
5.1
Promotions & discounts
Digital River Global Commerce
9.8
Ecwid
5.4
Personalized recommendations
Digital River Global Commerce
6.0
Ecwid
5.0
SEO
Digital River Global Commerce
5.0
Ecwid
5.0

eCommerce Business Management

Digital River Global Commerce
8.2
Ecwid
3.9
Multi-site management
Digital River Global Commerce
2.0
Ecwid
Order processing
Digital River Global Commerce
9.8
Ecwid
6.3
Inventory management
Digital River Global Commerce
10.0
Ecwid
6.0
Shipping
Digital River Global Commerce
10.0
Ecwid
1.6
Custom functionality
Digital River Global Commerce
9.2
Ecwid
1.6

Pros

Digital River Global Commerce

  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
Anonymous | TrustRadius Reviewer

Ecwid

  • Bulk Product Import works well.
  • Product pages are easily updated.
  • The available payment methods are relatively easy to configure.
John Beveridge | TrustRadius Reviewer

Cons

Digital River Global Commerce

  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
Benjamin Bell | TrustRadius Reviewer

Ecwid

  • Ecwid may have too many features and functions for basic users like us. The level of customization and features available are extensive and it can be confusing at time. Perhaps a more basic configuration option could be available along with an advanced version.
  • I would like to be able to create a storefront on Ecwid beyond the free level without having to pay for it until we are ready to launch the site live. Right now if you want to add over 10 products you have to upgrade to a higher level, even if you are still developing the site and not having any visitors.
Miles Szkoda | TrustRadius Reviewer

Likelihood to Renew

Digital River Global Commerce

Digital River Global Commerce 8.6
Based on 5 answers
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
Anonymous | TrustRadius Reviewer

Ecwid

No score
No answers yet
No answers on this topic

Alternatives Considered

Digital River Global Commerce

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
Anonymous | TrustRadius Reviewer

Ecwid

Ecwid was promoted via our appointed developer. It was not our first choice. The back end system works well and is easy to navigate and understand. Although we opted to use WooCommerce because of the flexibility it offers.
John Beveridge | TrustRadius Reviewer

Return on Investment

Digital River Global Commerce

  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
Madina Mukhamedova | TrustRadius Reviewer

Ecwid

  • Ecwid has positively impacted our ROI because it provides a very secure platform which allows us to easily certify our PCI Compliance requirements as they are a Tier 1 PCI Certified company so we can be confident they have the right security systems in place which is important to our customers.
Miles Szkoda | TrustRadius Reviewer

Screenshots

Pricing Details

Digital River Global Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Digital River Global Commerce Editions & Modules

Additional Pricing Details

Ecwid

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Ecwid Editions & Modules

Edition
Free$0
Venture$15
Business$35
Unlimited$99
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Digital River Global Commerce
    8.9
    Ecwid
    4.4

    Likelihood to Renew

    Digital River Global Commerce
    8.6
    Ecwid

    Usability

    Digital River Global Commerce
    8.0
    Ecwid

    Add comparison