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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digital River

    Score3 out of 10
    N/ADigital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A

    GoDaddy

    Score7 out of 10
    N/AGoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.

    $9.99

    per month

    Pricing
    Digital RiverGoDaddy
    Editions & Modules
    No answers on this topic
    Basic
    as low as $6.99
    per month with an annual term
    Basic
    as low as $10.49
    per month with an annual term
    Premium
    as low as $13.49
    per month with an annual term
    Commerce
    as low as $14.99
    per month with an annual term
    Offerings
    Pricing Offerings
    Digital RiverGoDaddy
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discounts available for annual subscription.
    More Pricing Information
    Community Pulse
    Digital RiverGoDaddy
    Considered Both Products
    Digital River
    No answer on this topic
    GoDaddy
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    76%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    75%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    76%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    20 Answers
    Features
    Digital RiverGoDaddy
    Online Storefront
    Comparison of Online Storefront features of Digital River and GoDaddy
    Feature
    Digital River
    5.6
    3 Ratings
    33% below category average
    GoDaddy
    -
    Ratings
    Product catalog & listings2.03 Ratings00 Ratings
    Product management2.03 Ratings00 Ratings
    Bulk product upload10.02 Ratings00 Ratings
    Branding5.03 Ratings00 Ratings
    Mobile storefront5.03 Ratings00 Ratings
    Product variations7.03 Ratings00 Ratings
    Website integration5.03 Ratings00 Ratings
    Visual customization5.03 Ratings00 Ratings
    CMS9.52 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Digital River and GoDaddy
    Feature
    Digital River
    7.4
    3 Ratings
    3% below category average
    GoDaddy
    -
    Ratings
    Abandoned cart recovery9.82 Ratings00 Ratings
    Checkout user experience5.03 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Digital River and GoDaddy
    Feature
    Digital River
    5.0
    3 Ratings
    50% below category average
    GoDaddy
    -
    Ratings
    eCommerce security5.03 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Digital River and GoDaddy
    Feature
    Digital River
    6.9
    3 Ratings
    11% below category average
    GoDaddy
    -
    Ratings
    Promotions & discounts9.82 Ratings00 Ratings
    Personalized recommendations6.02 Ratings00 Ratings
    SEO5.02 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Digital River and GoDaddy
    Feature
    Digital River
    8.2
    2 Ratings
    2% above category average
    GoDaddy
    -
    Ratings
    Multi-site management2.01 Ratings00 Ratings
    Order processing9.82 Ratings00 Ratings
    Inventory management10.01 Ratings00 Ratings
    Shipping10.01 Ratings00 Ratings
    Custom functionality9.32 Ratings00 Ratings
    Best Alternatives
    Digital RiverGoDaddy
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    WebWave
    Score9.5 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    10Web
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Digital RiverGoDaddy
    Likelihood to Recommend
    3.0
    (7 ratings)
    8.1
    (57 ratings)
    Likelihood to Renew
    8.3
    (4 ratings)
    5.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (8 ratings)
    User Testimonials
    Digital RiverGoDaddy
    Likelihood to Recommend
    Digital River
    Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
    Read full review
    GoDaddy
    Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
    Incentivized
    Read full review
    Pros
    Digital River
    • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
    • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
    • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
    Read full review
    GoDaddy
    • Registering a domain - I've found their site to be the easiest to navigate
    • Website builder - their website builder is user friendly
    • Email hosting - easy to set up and use, wether in an email app or online email.
    • Wordpress hosting - I have multiple wordpress sites I use under one account
    • Their customer service is always very helpful and easy to contact.
    Incentivized
    Read full review
    Cons
    Digital River
    • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
    • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
    Incentivized
    Read full review
    GoDaddy
    • Support agents are woefully undertrained, even in knowledge of their own products.
    • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
    • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
    Incentivized
    Read full review
    Likelihood to Renew
    Digital River
    N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
    Read full review
    GoDaddy
    We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
    Incentivized
    Read full review
    Usability
    Digital River
    No answers on this topic
    GoDaddy
    Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
    Incentivized
    Read full review
    Support Rating
    Digital River
    No answers on this topic
    GoDaddy
    I think a lot of companies can learn from GoDaddy's support team. I have found:
    • Chat or phone support is almost always available.
    • Their agents are friendly and helpful.
    • Their agents seem to care and be knowledgeable about a wide range of issues.
    • I rarely have to escalate my problem to get the support that I need.
    • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
    Incentivized
    Read full review
    Alternatives Considered
    Digital River
    We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
    Read full review
    GoDaddy
    We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
    Incentivized
    Read full review
    Return on Investment
    Digital River
    • Definitely positive impact in local markets
    • Positive impact in email marketing
    • Some positive experience with tailoring it for our business objectives
    Incentivized
    Read full review
    GoDaddy
    • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
    • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
    Incentivized
    Read full review
    ScreenShots