Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Digital River
Score 3.0 out of 10
N/A
Digital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A
SubscriptionFlow
Score 8.0 out of 10
N/A
SubscriptionFlow—a recurring billing and payment collection softwareN/A
WooCommerce Subscriptions
Score 8.6 out of 10
N/A
WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
Pricing
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Features
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Digital River
5.6
3 Ratings
33% below category average
SubscriptionFlow
-
Ratings
WooCommerce Subscriptions
-
Ratings
Product catalog & listings2.03 Ratings00 Ratings00 Ratings
Product management2.03 Ratings00 Ratings00 Ratings
Bulk product upload10.02 Ratings00 Ratings00 Ratings
Branding5.03 Ratings00 Ratings00 Ratings
Mobile storefront5.03 Ratings00 Ratings00 Ratings
Product variations7.03 Ratings00 Ratings00 Ratings
Website integration5.03 Ratings00 Ratings00 Ratings
Visual customization5.03 Ratings00 Ratings00 Ratings
CMS9.52 Ratings00 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Digital River
7.4
3 Ratings
3% below category average
SubscriptionFlow
-
Ratings
WooCommerce Subscriptions
-
Ratings
Abandoned cart recovery9.82 Ratings00 Ratings00 Ratings
Checkout user experience5.03 Ratings00 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Digital River
5.0
3 Ratings
50% below category average
SubscriptionFlow
-
Ratings
WooCommerce Subscriptions
-
Ratings
eCommerce security5.03 Ratings00 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Digital River
6.9
3 Ratings
11% below category average
SubscriptionFlow
-
Ratings
WooCommerce Subscriptions
-
Ratings
Promotions & discounts9.82 Ratings00 Ratings00 Ratings
Personalized recommendations6.02 Ratings00 Ratings00 Ratings
SEO5.02 Ratings00 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Digital River
8.2
2 Ratings
2% above category average
SubscriptionFlow
-
Ratings
WooCommerce Subscriptions
-
Ratings
Multi-site management2.01 Ratings00 Ratings00 Ratings
Order processing9.82 Ratings00 Ratings00 Ratings
Inventory management10.01 Ratings00 Ratings00 Ratings
Shipping10.01 Ratings00 Ratings00 Ratings
Custom functionality9.32 Ratings00 Ratings00 Ratings
Best Alternatives
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.6 out of 10
2Checkout from Verifone
2Checkout from Verifone
Score 8.6 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Agentforce Revenue Management
Agentforce Revenue Management
Score 8.7 out of 10
Agentforce Revenue Management
Agentforce Revenue Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Likelihood to Recommend
3.0
(7 ratings)
-
(0 ratings)
8.6
(8 ratings)
Likelihood to Renew
8.3
(4 ratings)
-
(0 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
8.4
(4 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Digital RiverSubscriptionFlowWooCommerce Subscriptions
Likelihood to Recommend
Digital River
Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
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SubscriptionFlow
No answers on this topic
Automattic
WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
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Pros
Digital River
  • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
  • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
  • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
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SubscriptionFlow
No answers on this topic
Automattic
  • Recurring payments
  • Dunning / retrying of payments if it fails the first time
  • Automatically removing access if payments fail
  • Keeping records of who is on which subscription
  • Users can manage their own subscription
Read full review
Cons
Digital River
  • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
  • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
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SubscriptionFlow
No answers on this topic
Automattic
  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
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Likelihood to Renew
Digital River
N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
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SubscriptionFlow
No answers on this topic
Automattic
We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
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Usability
Digital River
No answers on this topic
SubscriptionFlow
No answers on this topic
Automattic
I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
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Support Rating
Digital River
No answers on this topic
SubscriptionFlow
No answers on this topic
Automattic
The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
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Implementation Rating
Digital River
No answers on this topic
SubscriptionFlow
No answers on this topic
Automattic
It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
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Alternatives Considered
Digital River
We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
Read full review
SubscriptionFlow
No answers on this topic
Automattic
We liked that WooCommerce Subscriptions was easier to implement, use, and (slightly) modify over Shopify's subscription model. We can implement and grow Wordpress and WooCommerce (with subscriptions) on our micro-sites fairly quickly and without much long term hassle. The UI is pretty easy to navigate, and the code is a bit simpler than Shopify's (from what we reviewed).
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Return on Investment
Digital River
  • Definitely positive impact in local markets
  • Positive impact in email marketing
  • Some positive experience with tailoring it for our business objectives
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SubscriptionFlow
No answers on this topic
Automattic
  • Increased recurring monthly/yearly revenue
  • Decreased time spent managing billing and subscriptions manually
  • Eliminated manual onboarding time, creating accounts by hand, etc.
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ScreenShots