TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DigitalOcean

    Score8.5 out of 10
    N/ADigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “droplets” feature.

    $5

    Starting Price Per Month

    SolarWinds Serv-U

    Score9 out of 10
    N/ASolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted…N/A
    Pricing
    DigitalOceanSolarWinds Serv-U
    Editions & Modules
    1GB-16GB
    $5.00
    Starting Price Per Month
    8GB-160GB
    $60.00
    Starting Price Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    DigitalOceanSolarWinds Serv-U
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DigitalOceanSolarWinds Serv-U
    Considered Both Products
    DigitalOcean
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    DigitalOceanSolarWinds Serv-U
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of DigitalOcean and SolarWinds Serv-U
    Feature
    DigitalOcean
    9.2
    36 Ratings
    11% above category average
    SolarWinds Serv-U
    -
    Ratings
    Service-level Agreement (SLA) uptime9.931 Ratings00 Ratings
    Dynamic scaling9.932 Ratings00 Ratings
    Elastic load balancing9.723 Ratings00 Ratings
    Pre-configured templates10.029 Ratings00 Ratings
    Monitoring tools9.035 Ratings00 Ratings
    Pre-defined machine images9.733 Ratings00 Ratings
    Operating system support9.033 Ratings00 Ratings
    Security controls8.632 Ratings00 Ratings
    Automation6.55 Ratings00 Ratings
    Best Alternatives
    DigitalOceanSolarWinds Serv-U
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    FileZilla
    Score9.2 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    FileZilla
    Score9.2 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DigitalOceanSolarWinds Serv-U
    Likelihood to Recommend
    8.9
    (36 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (10 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (9 ratings)
    7.4
    (6 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DigitalOceanSolarWinds Serv-U
    Likelihood to Recommend
    DigitalOcean
    DigitalOcean is perfect for hosting client websites, running marketing tools, and managing media storage with Spaces and CDN. The use of Droplets to quickly launch landing pages or WordPress sites for campaigns is a Godsend. It’s great for fast, cheap, and scalable solutions. But for complex microservices or projects needing strict compliance (like HIPAA), DigitalOcean may not always be the best fit, but that depends heavily on your project.
    Incentivized
    Read full review
    SolarWinds
    For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
    Read full review
    Pros
    DigitalOcean
    • DigitalOcean provides some of the best cost-to-value services available
    • The DigitalOcean cloud console is very intuitive and easy to navigate
    • DigitalOcean has great support for Docker and other dev ops tools like Terraform.
    • DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling
    • DigitalOcean has a great developer community and numerous support docs/tutorials
    Incentivized
    Read full review
    SolarWinds
    • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
    • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
    • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
    Read full review
    Cons
    DigitalOcean
    • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
    • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
    • There are no regions available on South America.
    • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
    Incentivized
    Read full review
    SolarWinds
    • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
    • Active Directory integration is either absent or not straightforward.
    • Settings and configuration aren't always intuitive.
    Read full review
    Likelihood to Renew
    DigitalOcean
    I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Usability
    DigitalOcean
    I honestly can't think of an easier way to set up and maintain your own server. Being able to set up a server in minutes and have fully control is awesome. The UX is incredibly intuitive for first-time users as well so there's no reason to be intimidated when it comes to giving DigitalOcean a shot.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Reliability and Availability
    DigitalOcean
    Have not found a single second of down time myself. Superior availability.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Performance
    DigitalOcean
    Very quick response and high performance, you have to fine tune configurations on your machines though.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Support Rating
    DigitalOcean
    They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
    Incentivized
    Read full review
    SolarWinds
    Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
    Incentivized
    Read full review
    Alternatives Considered
    DigitalOcean
    DigitalOcean is an inexpensive product as compared to other products available in the market. The UI is easy and the beginner can also understand the UI with the step by step guide. It provides a lot of custom features and the user needs to pay only for what they are using. Amazon has a complex UI and is on the expensive side. DigitalOcean is simple to use and is easily manageable and the servers can easily be set up without additional cost and such.
    Incentivized
    Read full review
    SolarWinds
    Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
    Read full review
    Scalability
    DigitalOcean
    Great scalability, you can start with small plans and move up to premium features at a very good price.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    DigitalOcean
    • Positive - Elastic computer instances make it possible to pay for only for what you need.
    • Positive - Competitive pricing - some of the products that DigitalOcean offers are much cheaper than those offered by competitors.
    • Negative - Having to go to other cloud computing platforms for more specific, advanced services like Computer Vision optimized services, GPU cloud compute instances, etc...
    Incentivized
    Read full review
    SolarWinds
    • I have been using it for over 10 years so the ROI was there for sure.
    • It is not a constant attention needing program.
    • Set up and it does its job.
    Read full review
    ScreenShots

    SolarWinds Serv-U Screenshots

    Screenshot of Easily manage file transfer settings and permissionsScreenshot of Enhance security and control over file transfers in and outside your organization with Serv-U MFTScreenshot of Send large files easily from the Web Client