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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    Diligent BoardsZimbra
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent BoardsZimbra
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.—
    More Pricing Information
    Community Pulse
    Diligent BoardsZimbra
    Considered Both Products
    Diligent Corporation
    No answer on this topic
    Synacor
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    108 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    83 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    110 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    73 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    79 Answers
    No answers on this topic
    Features
    Diligent BoardsZimbra
    Project Management
    Comparison of Project Management features of Diligent Boards and Zimbra by Synacor
    Feature
    Diligent Boards
    -
    Ratings
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Task Management00 Ratings9.86 Ratings
    Gantt Charts00 Ratings8.13 Ratings
    Scheduling00 Ratings9.85 Ratings
    Workflow Automation00 Ratings7.23 Ratings
    Mobile Access00 Ratings9.76 Ratings
    Search00 Ratings9.86 Ratings
    Visual planning tools00 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Diligent Boards and Zimbra by Synacor
    Feature
    Diligent Boards
    -
    Ratings
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Chat00 Ratings7.07 Ratings
    Notifications00 Ratings5.18 Ratings
    Discussions00 Ratings2.07 Ratings
    Surveys00 Ratings7.72 Ratings
    Internal knowledgebase00 Ratings7.73 Ratings
    Integrates with GoToMeeting00 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Diligent Boards and Zimbra by Synacor
    Feature
    Diligent Boards
    -
    Ratings
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Versioning00 Ratings5.19 Ratings
    Video files00 Ratings1.29 Ratings
    Audio files00 Ratings1.29 Ratings
    Document collaboration00 Ratings5.19 Ratings
    Access control00 Ratings8.75 Ratings
    Advanced security features00 Ratings9.76 Ratings
    Integrates with Google Drive00 Ratings6.62 Ratings
    Device sync00 Ratings6.64 Ratings
    Best Alternatives
    Diligent BoardsZimbra
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Diligent BoardsZimbra
    Likelihood to Recommend
    8.6
    (112 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    8.8
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (42 ratings)
    7.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (78 ratings)
    -
    (0 ratings)
    Online Training
    9.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (6 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Diligent BoardsZimbra
    Likelihood to Recommend
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
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    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
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    Pros
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
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    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
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    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
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    Likelihood to Renew
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
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    Synacor
    No answers on this topic
    Usability
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
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    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
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    Reliability and Availability
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
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    Synacor
    No answers on this topic
    Performance
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Synacor
    No answers on this topic
    Support Rating
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
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    Synacor
    No answers on this topic
    Online Training
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
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    Synacor
    No answers on this topic
    Implementation Rating
    Diligent Corporation
    easy implementation process
    Incentivized
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    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
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    Alternatives Considered
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
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    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Contract Terms and Pricing Model
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
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    Synacor
    No answers on this topic
    Scalability
    Diligent Corporation
    It is really worth it.
    Read full review
    Synacor
    No answers on this topic
    Professional Services
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Synacor
    No answers on this topic
    Return on Investment
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
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    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
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    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot