Diligent Boards vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Diligent Boards
Score 9.3 out of 10
N/A
Diligent’s Board & Leadership Collaboration solution is built to provide organizations everything they need to drive digitization and operational excellence for board, committee, and executive meetings. Directors and executives can leverage real-time communication, secure collaboration, governance approval workflows and intelligence to power smart decisions. More broadly, Diligent solutions aim to provide a growth trajectory on the path to good governance and bundle capabilities that support…N/A
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Diligent BoardsThomson Reuters HighQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Diligent BoardsHighQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.—
More Pricing Information
Community Pulse
Diligent BoardsThomson Reuters HighQ
Top Pros
Top Cons
Features
Diligent BoardsThomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Diligent Boards
-
Ratings
Thomson Reuters HighQ
8.2
2 Ratings
5% above category average
Task Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Mobile Access00 Ratings9.32 Ratings
Search00 Ratings9.62 Ratings
Visual planning tools00 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Diligent Boards
-
Ratings
Thomson Reuters HighQ
8.6
2 Ratings
8% above category average
Chat00 Ratings9.01 Ratings
Notifications00 Ratings9.02 Ratings
Discussions00 Ratings9.01 Ratings
Surveys00 Ratings6.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Diligent Boards
-
Ratings
Thomson Reuters HighQ
9.4
2 Ratings
17% above category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings9.01 Ratings
Audio files00 Ratings9.01 Ratings
Document collaboration00 Ratings9.22 Ratings
Access control00 Ratings9.22 Ratings
Advanced security features00 Ratings10.02 Ratings
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Diligent BoardsThomson Reuters HighQ
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Score 9.8 out of 10
Enterprises

No answers on this topic

HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Diligent BoardsThomson Reuters HighQ
Likelihood to Recommend
9.3
(70 ratings)
9.2
(2 ratings)
Likelihood to Renew
9.5
(7 ratings)
-
(0 ratings)
Usability
8.7
(6 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(67 ratings)
10.0
(1 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(4 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Diligent BoardsThomson Reuters HighQ
Likelihood to Recommend
Diligent Corporation
Diligent is pricey, so it is suitable for large-size organizations with sufficient funding. Universities and colleges would be good clients. Diligent is not suitable for small organizations or not-for-profit organizations due to the pricing. There are other options to distribute and share documents, such as Google format, so I think pricing is the key to expand the market for Diligent.
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Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
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Pros
Diligent Corporation
  • Diligent Boards outlines each meeting and agenda really well making navigating a meeting easy to do.
  • Diligent Boards has a great Resource Center that allows the filing of materials that can be viewed by all users after Board and Committee meetings to easily access Policies, Charters, Appointments, etc.
  • Diligent Boards is so easy to use and intuitive for first time users.
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Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
Diligent Corporation
  • I am using one click, it would be nice to see what board members see
  • I mentioned before I would like to be able to sort documents by various parameters like importance, date, type
  • Talking to other assistance i find that everyone knows something different about quicker ways to load, maybe a weekly/monthly tip would be beneficial.
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Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Likelihood to Renew
Diligent Corporation
We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
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Thomson Reuters
No answers on this topic
Usability
Diligent Corporation
Because it is extremely user friendly and you don't have to be a technical genius to use the product
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Thomson Reuters
No answers on this topic
Reliability and Availability
Diligent Corporation
Great service!
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Thomson Reuters
No answers on this topic
Performance
Diligent Corporation
Quick service, specially on loading.
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Thomson Reuters
No answers on this topic
Support Rating
Diligent Corporation
As previously stated, I applaud how effective the customer service team was during the onboarding process. They communicated effectively and offered around-the-clock assistance. The training sessions are also useful and allow you to learn at your own pace. They are also willing to set up time to discuss any concerns.
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Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Online Training
Diligent Corporation
The training was executed through a Deligent meber.
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Thomson Reuters
No answers on this topic
Implementation Rating
Diligent Corporation
The training offerings are much better than they used to be 5 years ago. Kudos to that!
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Thomson Reuters
No answers on this topic
Alternatives Considered
Diligent Corporation
While they can be more expensive than other providers. Their product just stands head and tall above the rest. It would be hard to convince our board to move away from Diligent. They are also continuously updating, improving and offering new features and gives the customer opportunities to provide feedback.
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
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Scalability
Diligent Corporation
It is really worth it.
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Thomson Reuters
No answers on this topic
Return on Investment
Diligent Corporation
  • Ease of dissmeniation and administration of packages (errors can be easily corrected)
  • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
  • Keeping records of meetings, doing searches for information has become easier and less time consuming
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Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
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ScreenShots

Diligent Boards Screenshots

Screenshot of Preparation for board, committee and executive meetings, whether in person, virtual or a hybrid of the two.Screenshot of Collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.