What users are saying about
10 Ratings
10 Ratings
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Score 9 out of 100
3 Ratings
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Score 4 out of 100

Likelihood to Recommend

Discord

Discord is great for communication in the office. With everyone working remotely, it can be hard to lean over to tell someone about something you've been working on. We can use discord channels to communicate with a whole team or direct messaging to communicate with someone specifically on a particular issue. I have been using Discord for many years and have found it a valuable tool in all things communication-based.
Kyle Panackia | TrustRadius Reviewer

Project Insight

My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
Clay Horste | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discord
8.2
Project Insight
4.3
Task Management
Discord
9.5
Project Insight
6.0
Scheduling
Discord
9.5
Project Insight
2.0
Workflow Automation
Discord
5.0
Project Insight
8.0
Mobile Access
Discord
10.0
Project Insight
Search
Discord
8.0
Project Insight
Visual planning tools
Discord
7.0
Project Insight
Resource Management
Discord
Project Insight
3.0
Gantt Charts
Discord
Project Insight
7.0
Team Collaboration
Discord
Project Insight
4.0
Support for Agile Methodology
Discord
Project Insight
3.0
Support for Waterfall Methodology
Discord
Project Insight
4.0
Document Management
Discord
Project Insight
1.0
Email integration
Discord
Project Insight
7.0
Timesheet Tracking
Discord
Project Insight
2.0
Change request and Case Management
Discord
Project Insight
5.0

Communication

Discord
6.6
Project Insight
Chat
Discord
10.0
Project Insight
Notifications
Discord
8.7
Project Insight
Discussions
Discord
10.0
Project Insight
Surveys
Discord
5.0
Project Insight
Internal knowledgebase
Discord
7.5
Project Insight
Integrates with GoToMeeting
Discord
4.0
Project Insight
Integrates with Gmail and Google Hangouts
Discord
4.0
Project Insight
Integrates with Outlook
Discord
4.0
Project Insight

File Sharing & Management

Discord
9.4
Project Insight
Versioning
Discord
9.3
Project Insight
Video files
Discord
10.0
Project Insight
Audio files
Discord
9.3
Project Insight
Document collaboration
Discord
10.0
Project Insight
Access control
Discord
9.5
Project Insight
Advanced security features
Discord
8.5
Project Insight
Integrates with Google Drive
Discord
10.0
Project Insight
Device sync
Discord
8.5
Project Insight

Professional Services Automation

Discord
Project Insight
5.0
Project & financial reporting
Discord
Project Insight
5.0
Integration with accounting software
Discord
Project Insight
5.0

Pros

Discord

  • Organizes groups of people
  • Promoting ideas and strategies
  • Growing a brand
Alex Pegg | TrustRadius Reviewer

Project Insight

  • History tracking for any changes made to data.
  • Tracks all milestones and retains records for lifetime of account.
  • Easy extracting for reporting purposes.
Christy Reichenberger | TrustRadius Reviewer

Cons

Discord

  • Random call quality drops
  • Access to more emotes without paying
  • More color schemes
Josh Kim | TrustRadius Reviewer

Project Insight

  • Not a good fit for all types of projects
  • Very Complex
Clay Horste | TrustRadius Reviewer

Support Rating

Discord

Discord 9.3
Based on 3 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

Project Insight

Project Insight 4.0
Based on 1 answer
I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
Clay Horste | TrustRadius Reviewer

Alternatives Considered

Discord

Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing things right when it comes to a chat system.
Josh Kim | TrustRadius Reviewer

Project Insight

  • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
  • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
  • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
Clay Horste | TrustRadius Reviewer

Return on Investment

Discord

  • It's a free service as a user so it's a great return on investment!
Alex Pegg | TrustRadius Reviewer

Project Insight

  • Reduction in costs on materials (i.e. - paper documentation)
  • Improved efficiency given that our field members need to report back on an hourly basis
  • Web based platform allows anyone access to the same information
Christy Reichenberger | TrustRadius Reviewer

Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Project Insight

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Discord
9.7
Project Insight
4.0

Support Rating

Discord
9.3
Project Insight
4.0

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