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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    DiscordSAP Jam
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    No answers on this topic
    Offerings
    Pricing Offerings
    DiscordSAP Jam
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DiscordSAP Jam
    Considered Both Products
    Discord
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    DiscordSAP Jam
    Project Management
    Comparison of Project Management features of Discord and SAP Jam
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management1.710 Ratings7.92 Ratings
    Gantt Charts1.83 Ratings8.01 Ratings
    Scheduling4.79 Ratings9.01 Ratings
    Workflow Automation4.510 Ratings8.01 Ratings
    Mobile Access8.330 Ratings8.03 Ratings
    Search7.727 Ratings8.03 Ratings
    Visual planning tools1.76 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Discord and SAP Jam
    Feature
    Discord
    7.0
    32 Ratings
    13% below category average
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat9.432 Ratings7.02 Ratings
    Notifications7.331 Ratings9.23 Ratings
    Discussions8.732 Ratings9.23 Ratings
    Surveys7.422 Ratings6.53 Ratings
    Internal knowledgebase5.517 Ratings9.33 Ratings
    Integrates with GoToMeeting10.02 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings4.01 Ratings
    Integrates with Outlook4.01 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and SAP Jam
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning5.013 Ratings9.63 Ratings
    Video files6.529 Ratings7.33 Ratings
    Audio files6.829 Ratings7.53 Ratings
    Document collaboration6.116 Ratings6.02 Ratings
    Access control8.019 Ratings8.93 Ratings
    Advanced security features5.713 Ratings6.02 Ratings
    Integrates with Google Drive10.01 Ratings4.01 Ratings
    Device sync8.121 Ratings7.01 Ratings
    Best Alternatives
    DiscordSAP Jam
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordSAP Jam
    Likelihood to Recommend
    8.2
    (32 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.0
    (1 ratings)
    Usability
    8.4
    (11 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.2
    (3 ratings)
    2.0
    (1 ratings)
    User Testimonials
    DiscordSAP Jam
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
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    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots