What users are saying about
10 Ratings
3 Ratings
10 Ratings
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Score 9 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Likelihood to Recommend

Discord

Discord is great for communication in the office. With everyone working remotely, it can be hard to lean over to tell someone about something you've been working on. We can use discord channels to communicate with a whole team or direct messaging to communicate with someone specifically on a particular issue. I have been using Discord for many years and have found it a valuable tool in all things communication-based.
Kyle Panackia | TrustRadius Reviewer

Statuspage

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance.StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discord
8.2
Statuspage
9.5
Task Management
Discord
9.5
Statuspage
9.0
Scheduling
Discord
9.5
Statuspage
10.0
Workflow Automation
Discord
5.0
Statuspage
10.0
Mobile Access
Discord
10.0
Statuspage
10.0
Search
Discord
8.0
Statuspage
9.0
Visual planning tools
Discord
7.0
Statuspage
9.0

Communication

Discord
6.6
Statuspage
8.0
Chat
Discord
10.0
Statuspage
10.0
Notifications
Discord
8.7
Statuspage
10.0
Discussions
Discord
10.0
Statuspage
2.0
Surveys
Discord
5.0
Statuspage
Internal knowledgebase
Discord
7.5
Statuspage
9.0
Integrates with GoToMeeting
Discord
4.0
Statuspage
Integrates with Gmail and Google Hangouts
Discord
4.0
Statuspage
9.0
Integrates with Outlook
Discord
4.0
Statuspage

File Sharing & Management

Discord
9.4
Statuspage
10.0
Versioning
Discord
9.3
Statuspage
Video files
Discord
10.0
Statuspage
Audio files
Discord
9.3
Statuspage
Document collaboration
Discord
10.0
Statuspage
Access control
Discord
9.5
Statuspage
10.0
Advanced security features
Discord
8.5
Statuspage
10.0
Integrates with Google Drive
Discord
10.0
Statuspage
Device sync
Discord
8.5
Statuspage

Pros

Discord

  • Organizes groups of people
  • Promoting ideas and strategies
  • Growing a brand
Alex Pegg | TrustRadius Reviewer

Statuspage

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Anonymous | TrustRadius Reviewer

Cons

Discord

  • Random call quality drops
  • Access to more emotes without paying
  • More color schemes
Josh Kim | TrustRadius Reviewer

Statuspage

  • StatusPage is nice because it keeps a rolling update on the previous statuses, but when it displays in Hipchat it just shows the last update.
Anonymous | TrustRadius Reviewer

Support Rating

Discord

Discord 9.3
Based on 3 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

Statuspage

Statuspage 10.0
Based on 1 answer
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Discord

Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing things right when it comes to a chat system.
Josh Kim | TrustRadius Reviewer

Statuspage

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc.I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Anonymous | TrustRadius Reviewer

Return on Investment

Discord

  • It's a free service as a user so it's a great return on investment!
Alex Pegg | TrustRadius Reviewer

Statuspage

  • We were able to quickly train our entire support team to use this tool in less than 30 minutes, both to schedule maintenance and publish unexpected downtime. The product is so user friendly that it takes very little training to use proficiently.
  • Ease of integrations with existing services and software like Twitter and Slack allow us to reach further with our notification without creating new intake channels for stakeholders.
Anonymous | TrustRadius Reviewer

Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Statuspage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Discord
9.7
Statuspage
10.0

Support Rating

Discord
9.3
Statuspage
10.0

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