Discourse vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discourse
Score 7.1 out of 10
N/A
Discourse is a community management and moderation product.
$20
per month
SmartSuite
Score 10.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
DiscourseSmartSuite
Editions & Modules
Starter
$20
per month unlimited members and 2 staff
Pro
$100
per month unlimited members and 5 staff
Business
$500
per month unlimited members and 15 staff
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
DiscourseSmartSuite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DiscourseSmartSuite
Features
DiscourseSmartSuite
Project Management
Comparison of Project Management features of Product A and Product B
Discourse
-
Ratings
SmartSuite
9.1
18 Ratings
16% above category average
Task Management00 Ratings9.218 Ratings
Resource Management00 Ratings9.117 Ratings
Gantt Charts00 Ratings9.114 Ratings
Scheduling00 Ratings9.016 Ratings
Workflow Automation00 Ratings9.117 Ratings
Team Collaboration00 Ratings9.218 Ratings
Support for Agile Methodology00 Ratings9.118 Ratings
Document Management00 Ratings9.117 Ratings
Email integration00 Ratings9.117 Ratings
Mobile Access00 Ratings9.017 Ratings
Timesheet Tracking00 Ratings9.214 Ratings
Change request and Case Management00 Ratings9.016 Ratings
Budget and Expense Management00 Ratings9.215 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Discourse
-
Ratings
SmartSuite
9.2
15 Ratings
17% above category average
Quotes/estimates00 Ratings9.214 Ratings
Project & financial reporting00 Ratings9.114 Ratings
Integration with accounting software00 Ratings9.29 Ratings
Best Alternatives
DiscourseSmartSuite
Small Businesses
PowerDMS by NEOGOV
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Score 7.0 out of 10
Stackby
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Score 8.9 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
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Score 7.0 out of 10
InEight
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Score 8.3 out of 10
Enterprises
Verint Community
Verint Community
Score 9.9 out of 10
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Score 8.3 out of 10
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User Ratings
DiscourseSmartSuite
Likelihood to Recommend
8.9
(3 ratings)
9.2
(18 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
DiscourseSmartSuite
Likelihood to Recommend
Civilized Discourse Construction Kit, Inc.
[Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
Read full review
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Pros
Civilized Discourse Construction Kit, Inc.
  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Read full review
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Civilized Discourse Construction Kit, Inc.
  • Some configuration UIs are difficult to follow
  • Not well-suited for managing workflows (grant management as an example)
  • Bulk operations across multiple threads either impossible or difficult to figure out
Read full review
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
Civilized Discourse Construction Kit, Inc.
No answers on this topic
SmartSuite
I have a great expereance
Read full review
Usability
Civilized Discourse Construction Kit, Inc.
No answers on this topic
SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
Read full review
Support Rating
Civilized Discourse Construction Kit, Inc.
No answers on this topic
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Implementation Rating
Civilized Discourse Construction Kit, Inc.
No answers on this topic
SmartSuite
That's easy. Just try
Read full review
Alternatives Considered
Civilized Discourse Construction Kit, Inc.
Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
Read full review
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
Read full review
Return on Investment
Civilized Discourse Construction Kit, Inc.
  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Read full review
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

SmartSuite Screenshots

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