Likelihood to Recommend Most cases in particular where D&B has been beneficial to our company is to see that a company has been involved in legal suits with other companies doing the same type of work as us. The visibility of seeing this allows us to see that a particular company has a history of bad faith in this industry with similar contractors, which we can then investigate further if necessary or make a choice to avoid doing business with them. Using D&B to qualify our vendors is appropriate in every case
Read full review This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
Read full review Pros Good analysis. Good data, as well as a lot of details statistics and scores, help to review and assess a customer's current situation and status. Company Linkage so that you can determine if the company is owned by another company or parent company. Read full review Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past. Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training. Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort. Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document. Read full review Cons organization of pdf of reports; it seems to be a little complex and hard to read with s much data and charts/colors included easier access via links to the definitions of the various metrics DNB uses. For example, what exactly is the Paydex and how do I use it/think about it Read full review The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users. Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents. It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages. Read full review Likelihood to Renew Currently all of the Credit Managers use the report daily when review, setting up or investigating new or potential customers. They also use the repot when review current customer's to determine credit worthiness in the event there is a potential for bad debt, bankruptcy or an increase in growth with our company.
Read full review I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
Julie Rosenburg Special Projects Administrator /Accounting and Accreditation
Read full review Usability I would you rate the D&B Finance Analytics's overall usability a 9 because it is super easy to use. The only reason for a 9 is there are a lot of features that I didn't realize were there and was not sure how to actually use them or what kind of information I could get
Read full review There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
Read full review Reliability and Availability FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED
Read full review Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Read full review Performance 5--PAGES TEND TO LOAD SLOWLY MORE OFTEN THAN NOT. IT IS A PROBLEM I NOTICE MORE OFTEN WHEN THERE ARE EXTREMELY LARGE CORPORATE LINKAGES
Read full review We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
Read full review Support Rating This is a great resource for us on the sales and accounting side of our company. The graphs and ratings based on Paydex, Failure Score, and Delinquency Score are so useful. This tool has endless ways to help a company be protected against things that can be damaging to their financial situation.
Read full review I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
Read full review In-Person Training In-person training works really well.
Read full review Online Training WATCHED VIDEO ON HOW TO USE
Read full review Online training works well and keeps from having to have classroom training
Read full review Implementation Rating Skipping question, I was not involved in implementation.
Read full review Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
Read full review Alternatives Considered I have been given multiple free trials to competitors trade credit reports and have found that none are as comprehensive as D&B. D&B secures that most trade data which is the backbone of commercial credit reports worth and internal scoring models. That said, D&B charges a substantial premium compared to competitors which makes switching a viable option if budget is an issue
Read full review PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
Emily Davies Professional Development and Training Manager for the Cornell Police
Read full review Scalability AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING
Read full review Because of features and functions.
Read full review Return on Investment More or less improved efficiency in our Bank's underwriting process, but new deals have been slow as the economy worsens We haven't been creating much new business due to the environment we are in and the position we are in as a regional bank It will continue to strengthen our credit risk assessments Read full review Created efficient processes for approving document revision Migrated what originally was a paper system to electronic Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated. Read full review ScreenShots D&B Finance Analytics Screenshots