Document Locator vs. Laserfiche

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Document Locator
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Document Locator is an enterprise content management system that allows users to capture, manage, share, and secure information within the organization. This includes electronic documents, images, email messages, and other computer files, as well as scanned paper documents. Virtually any Windows-based file format, electronic file, or converted paper document can be managed within the system. The solution integrates with Windows, Office, Adobe, and AutoCAD applications.N/A
Laserfiche
Score 8.5 out of 10
N/A
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…
$540
per year per user
Pricing
Document LocatorLaserfiche
Editions & Modules
No answers on this topic
Starter
$540
per year per user
Starter
$600
per year per user
Professional
$710
per year per user (starts at 10 users)
Professional
$830
per year per user (starting at 5 users)
Business
$830
per year per user (starts at 25 users)
Business
$950
per year per user (starting at 25 users)
Enterprise
Custom
Offerings
Pricing Offerings
Document LocatorLaserfiche
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Document LocatorLaserfiche
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Document LocatorLaserfiche
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Document Locator
-
Ratings
Laserfiche
8.1
23 Ratings
2% below category average
Content capture & imaging00 Ratings8.023 Ratings
File sync, storage & archiving00 Ratings7.023 Ratings
Document management00 Ratings8.223 Ratings
Records management00 Ratings8.022 Ratings
Content search & retrieval00 Ratings8.522 Ratings
Enterprise content collaboration00 Ratings8.118 Ratings
Content publishing & creation00 Ratings8.214 Ratings
Security, risk management & information governance00 Ratings8.321 Ratings
Contract lifecycle management00 Ratings8.617 Ratings
Automated workflows00 Ratings8.914 Ratings
Mobile support00 Ratings7.99 Ratings
Integration00 Ratings7.315 Ratings
Best Alternatives
Document LocatorLaserfiche
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.7 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 6.0 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Document LocatorLaserfiche
Likelihood to Recommend
-
(0 ratings)
7.4
(46 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(16 ratings)
Usability
-
(0 ratings)
8.0
(7 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.4
(9 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Document LocatorLaserfiche
Likelihood to Recommend
ColumbiaSoft
No answers on this topic
Laserfiche
Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
Read full review
Pros
ColumbiaSoft
No answers on this topic
Laserfiche
  • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
  • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
  • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
Read full review
Cons
ColumbiaSoft
No answers on this topic
Laserfiche
  • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
  • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
Read full review
Likelihood to Renew
ColumbiaSoft
No answers on this topic
Laserfiche
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Read full review
Usability
ColumbiaSoft
No answers on this topic
Laserfiche
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Read full review
Reliability and Availability
ColumbiaSoft
No answers on this topic
Laserfiche
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Read full review
Performance
ColumbiaSoft
No answers on this topic
Laserfiche
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Read full review
Support Rating
ColumbiaSoft
No answers on this topic
Laserfiche
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Read full review
Online Training
ColumbiaSoft
No answers on this topic
Laserfiche
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
Read full review
Alternatives Considered
ColumbiaSoft
No answers on this topic
Laserfiche
The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
Read full review
Return on Investment
ColumbiaSoft
No answers on this topic
Laserfiche
  • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
  • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
  • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
Read full review
ScreenShots

Document Locator Screenshots

Screenshot of Document Locator by ColumbiaSoft is built into Microsoft Windows Explorer, making it particularly easy to use.

Laserfiche Screenshots

Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository