TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign CLM

    Score8.9 out of 10
    N/ADocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.

    $15

    per month

    JAGGAER

    Score7 out of 10
    N/AJAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
    Pricing
    DocuSign CLMJAGGAER
    Editions & Modules
    Personal
    $15
    per month
    Real Estate Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per user/per month
    Standard
    $40
    per user/per month
    Business Pro
    $60
    per user/per month
    Starter
    $75
    per month
    Intermediate
    $450
    per month
    Advanced Solutions
    Contact sales team
    Real Estate Plus, Broker Edition
    Contact sales team
    Sandbox Account
    Free
    Enterprise Offerings
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSign CLMJAGGAER
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSign CLMJAGGAER
    Considered Both Products
    DocuSign
    No answer on this topic
    JAGGAER
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    29 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    25 Answers
    No answers on this topic
    Features
    DocuSign CLMJAGGAER
    Contract Authoring
    Comparison of Contract Authoring features of DocuSign CLM and JAGGAER
    Feature
    DocuSign CLM
    7.4
    5 Ratings
    10% below category average
    JAGGAER
    -
    Ratings
    Contract creation7.65 Ratings00 Ratings
    Contract templates6.65 Ratings00 Ratings
    Clause library/saved fields7.64 Ratings00 Ratings
    Guided logic7.75 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of DocuSign CLM and JAGGAER
    Feature
    DocuSign CLM
    8.5
    6 Ratings
    3% above category average
    JAGGAER
    -
    Ratings
    Contract sharing9.15 Ratings00 Ratings
    Contract editing7.15 Ratings00 Ratings
    Collaborating on contracts8.65 Ratings00 Ratings
    MS Word plug-in8.93 Ratings00 Ratings
    Approval process9.26 Ratings00 Ratings
    Interdepartmental workflows8.26 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of DocuSign CLM and JAGGAER
    Feature
    DocuSign CLM
    7.7
    6 Ratings
    8% below category average
    JAGGAER
    -
    Ratings
    Contract database7.35 Ratings00 Ratings
    Contract search7.65 Ratings00 Ratings
    Contract milestone reminders & alerts7.45 Ratings00 Ratings
    Custom contract reports7.45 Ratings00 Ratings
    Tracking contract status8.06 Ratings00 Ratings
    Compliance check8.34 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of DocuSign CLM and JAGGAER
    Feature
    DocuSign CLM
    8.3
    7 Ratings
    0% below category average
    JAGGAER
    -
    Ratings
    Contract Storage7.85 Ratings00 Ratings
    Advanced Search and Filtering7.35 Ratings00 Ratings
    Customizable Contract Templates7.15 Ratings00 Ratings
    Workflow Acceleration8.14 Ratings00 Ratings
    E-Signatures10.07 Ratings00 Ratings
    Reminders and Alerts9.56 Ratings00 Ratings
    Analytics and Reporting7.94 Ratings00 Ratings
    Integration with other Systems8.55 Ratings00 Ratings
    Best Alternatives
    DocuSign CLMJAGGAER
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    GEP Quantum Intelligence
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSign CLMJAGGAER
    Likelihood to Recommend
    9.0
    (42 ratings)
    9.0
    (35 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    7.4
    (17 ratings)
    Usability
    8.7
    (5 ratings)
    8.2
    (5 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    8.9
    (3 ratings)
    Support Rating
    5.0
    (2 ratings)
    8.2
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSign CLMJAGGAER
    Likelihood to Recommend
    DocuSign
    DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
    Incentivized
    Read full review
    JAGGAER
    As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
    Incentivized
    Read full review
    Pros
    DocuSign
    • It helps businesses create,automate,manage and store contracts and documents.
    • AI features available for faster review and pulling out key terms
    • Users enjoy fast,effortless document signing and tracking.
    • DocuSign provides training sessions to help a team get started which helped a lot.
    Incentivized
    Read full review
    JAGGAER
    • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
    • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
    • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Increase sending limit for initial plans
    • Faster return for client service requests
    • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
    Incentivized
    Read full review
    JAGGAER
    • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
    • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
    Read full review
    Likelihood to Renew
    DocuSign
    Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients
    Incentivized
    Read full review
    JAGGAER
    Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
    Read full review
    Usability
    DocuSign
    I give this rating based on usability and its uses ,as we found it very easy to use and effortless for document signing and tracking,making edits simple.It helps businesses create,automate,manage and store contracts and documents all at one place.It also provides secure storage for signed documents to store.Although there are few disadvantages like higher price,advanced features taking time to learn,fewer template tools than rivals ,repeated sign ins requirement , I would still give rating 9 for its sheer usage and time saving features all at one place making life easier.
    Incentivized
    Read full review
    JAGGAER
    There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
    Read full review
    Reliability and Availability
    DocuSign
    Its a rare occurrence that this even happens
    Incentivized
    Read full review
    JAGGAER
    They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
    Read full review
    Performance
    DocuSign
    Easy to use for various documents. Easy for clients as well
    Incentivized
    Read full review
    JAGGAER
    Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
    Read full review
    Support Rating
    DocuSign
    Honestly, personally, I have only had one issue and it had nothing to do with the product but with the login
    Incentivized
    Read full review
    JAGGAER
    They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
    Incentivized
    Read full review
    Online Training
    DocuSign
    No answers on this topic
    JAGGAER
    SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
    Read full review
    Implementation Rating
    DocuSign
    No answers on this topic
    JAGGAER
    We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
    Incentivized
    Read full review
    Alternatives Considered
    DocuSign
    DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
    Incentivized
    Read full review
    JAGGAER
    Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
    Incentivized
    Read full review
    Scalability
    DocuSign
    Reliable for the most part, there are issues here and there but minor
    Incentivized
    Read full review
    JAGGAER
    Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
    Read full review
    Professional Services
    DocuSign
    Service is easy and professional
    Incentivized
    Read full review
    JAGGAER
    No answers on this topic
    Return on Investment
    DocuSign
    • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
    • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
    • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
    Incentivized
    Read full review
    JAGGAER
    • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
    • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
    Incentivized
    Read full review
    ScreenShots