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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    DocuSignKintone
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    DocuSignKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Features
    DocuSignKintone
    Sales Force Automation
    Comparison of Sales Force Automation features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management00 Ratings9.76 Ratings
    Workflow management00 Ratings9.29 Ratings
    Territory management00 Ratings8.54 Ratings
    Opportunity management00 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
    Contract management00 Ratings7.03 Ratings
    Quote & order management00 Ratings7.54 Ratings
    Channel / partner relationship management00 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management00 Ratings9.67 Ratings
    Help desk management00 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management00 Ratings9.06 Ratings
    Reporting00 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    8.1
    8 Ratings
    6% above category average
    Pipeline visualization00 Ratings8.34 Ratings
    Customizable reports00 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields00 Ratings9.211 Ratings
    Custom objects00 Ratings9.09 Ratings
    API for custom integration00 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation00 Ratings8.52 Ratings
    Platform
    Comparison of Platform features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access00 Ratings9.36 Ratings
    Security
    Comparison of Security features of DocuSign and Kintone
    Feature
    DocuSign
    -
    Ratings
    Kintone
    9.5
    10 Ratings
    12% above category average
    Role-based user permissions00 Ratings9.510 Ratings
    Best Alternatives
    DocuSignKintone
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignKintone
    Likelihood to Recommend
    9.0
    (161 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    10.0
    (8 ratings)
    Usability
    8.5
    (19 ratings)
    9.4
    (16 ratings)
    Availability
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (46 ratings)
    9.4
    (46 ratings)
    Online Training
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    DocuSignKintone
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
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    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
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    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
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    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
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    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
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    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
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    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
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    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
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    Kintone
    Never had an issue with this.
    Incentivized
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    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
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    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
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    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
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    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
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    Kintone
    The training was seamless and easy to follow
    Incentivized
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    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
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    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Contract Terms and Pricing Model
    DocuSign
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Professional Services
    DocuSign
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
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    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
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    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile