DocuSign vs. Nitro Productivity Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Nitro Productivity Suite
Score 9.0 out of 10
N/A
Nitro Productivity Suite combines electronic signature and general PDF editing, from Nitro, Inc. It is built around capabilities such as getting approvals and esignatures in seconds and sharing and reviewing documents from anywhere.
$9.99
per month per user
Pricing
DocuSignNitro Productivity Suite
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Nitro Sign® Essentials
$9.99
per month billed annually per user
Nitro Sign® Advanced
$19.99
per month billed annually per user
Nitro Sign® Premium
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Offerings
Pricing Offerings
DocuSignNitro Productivity Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignNitro Productivity Suite
Considered Both Products
DocuSign
Chose DocuSign
I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with …
Nitro Productivity Suite

No answer on this topic

Top Pros
Top Cons
Best Alternatives
DocuSignNitro Productivity Suite
Small Businesses
PDFfiller
PDFfiller
Score 9.0 out of 10
PDFfiller
PDFfiller
Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Box
Box
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DocuSignNitro Productivity Suite
Likelihood to Recommend
5.5
(153 ratings)
7.7
(14 ratings)
Likelihood to Renew
7.0
(12 ratings)
-
(0 ratings)
Usability
7.1
(11 ratings)
8.0
(1 ratings)
Availability
10.0
(3 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
8.0
(1 ratings)
Support Rating
10.0
(46 ratings)
9.2
(3 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(5 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
DocuSignNitro Productivity Suite
Likelihood to Recommend
DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Nitro, Inc
Being a Nonprofit organization that produces a lot of publications on various projects, NPS allows us to create, edit and convert documents to suit the needs of our International Donor Partners and other stakeholders. In my own experience using this software, it is used less in our finance department since most of our documents originate from our accounting system and hence there is limited need for PDF management internally.
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Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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Nitro, Inc
  • Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
  • Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
  • Much easier to use than some other PDF viewing services
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Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
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Nitro, Inc
  • The font choices could be better and more robust.
  • Sometimes converting PDF documents to MS Word has formatting problems, like with some tables.
  • Converting MS Word to PDF can be slow sometimes, meaning it is faster to save the MS Word document as a PDF than selecting the file for conversion using the Nitro PDF convert option.
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Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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Nitro, Inc
No answers on this topic
Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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Nitro, Inc
It's quick and easy to use for all users.
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Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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Nitro, Inc
No answers on this topic
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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Nitro, Inc
It works as advertised.
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Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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Nitro, Inc
Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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Nitro, Inc
No answers on this topic
Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Nitro, Inc
No answers on this topic
Alternatives Considered
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
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Nitro, Inc
Every 1-2 years will do a check on current PDF options to include trialing the software. Have tried Foxit and several that seem to have failed in the marketplace. Over the last 4 years, I have always stuck with Nitro. Unfortunately, we still need to keep Adobe Acrobat (free version) installed to view a small percentage of some PDFs we receive.
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Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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Nitro, Inc
No answers on this topic
Return on Investment
DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
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Nitro, Inc
  • ROI was very quick as the license costs were so low. We purchased 8 licenses versus the initial 2 we were planning on for Adobe.
  • More people were able to use the product than we initially thought due to low purchase costs.
  • We haven't had any further costs to own the product after the initial purchase. We would need to purchase new licenses if we wanted to upgrade.
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ScreenShots

DocuSign Screenshots

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