What users are saying about
Top Rated
442 Ratings
Top Rated
442 Ratings
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Score 8.8 out of 100
30 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

DocuSign

Where several of our companies facilities are located, we are very remote on military bases. So, using regular postal service to get our paperwork out wasn't a good option and was very time-consuming. It also wasn't very secure or a 'sure thing' that the paperwork would get to where it needed to go. So, DocuSign is a HUGE timesaver and money saver. Our parents can't come to our site, so we needed an efficient way to get our paperwork signed within our legal timeframe without being near the recipients. DocuSign fit the bill, and we love it!
Michele Roy | TrustRadius Reviewer

Nitro Productivity Suite

Nitro Productivity Suite is well suited for PDF viewing and editing and conversion of PDF documents to MS Word. It is also good for e-signatures and PDF post-processing, like page numbering, combining PDF documents, and inserting header and footer information on documents.Nitro is not perfect and can have issues converting complex items into MS Word, particularly with some tables and special formatted forms. It also doesn't have all the fonts and document editing features that MS Word has.
Austin Lin | TrustRadius Reviewer

Pros

DocuSign

  • DocuSign makes it easy to set up a document for signing. You upload the document, enter recipient email addresses, identify the signing fields, and send.
  • DocuSign works on any computing device: Tablet, phone, PC, laptop, Mac--anything with a web browser and an email account.
  • DocuSign allows you to use a pre-drawn signature or to create one--even if you're a first time user.
Kenneth Hess | TrustRadius Reviewer

Nitro Productivity Suite

  • Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
  • Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
  • Much easier to use than some other PDF viewing services
Ariel Dunay | TrustRadius Reviewer

Cons

DocuSign

  • DocuSign's overall UI is a bit clunky and not amazingly well designed. I'd love it if they gave it a thoughtful design (although just reskinning it wouldn't really be much better).
  • We've been underwhelmed at times by their Microsoft word direct import. I always convert to PDF before uploading documents at this point.
  • The email subjects the generate are just downright wretched. It would be better to *make* the user fill out a subject line than the ones that they autofill and then happily send out to recipients.
Ben Lachman | TrustRadius Reviewer

Nitro Productivity Suite

  • The version we have which is a little older had features in odd places such as adding pages to a PDF was kind of buried.
  • Product seems to run a little slow in a Citrix environment. I believe it would run better on a dedicated PC.
  • I'd like for them to try and mimic Adobe more as that seems to be laid out a little better for end user features.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DocuSign

DocuSign 10.0
Based on 12 answers
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Tony Woods, PHR, CIPD | TrustRadius Reviewer

Nitro Productivity Suite

No score
No answers yet
No answers on this topic

Usability

DocuSign

DocuSign 8.9
Based on 10 answers
I think it is pretty easy to use from an end-user perspective. When I receive a document I need to sign, I know straight from the beginning which area I need to sign. There is the possibility of designing a signature automatically for you which is pretty convenient and accelerates the process.
Renaud Renvoye | TrustRadius Reviewer

Nitro Productivity Suite

Nitro Productivity Suite 8.0
Based on 1 answer
It's quick and easy to use for all users.
Anonymous | TrustRadius Reviewer

Performance

DocuSign

DocuSign 9.0
Based on 1 answer
No answer on this topic is available.

Nitro Productivity Suite

Nitro Productivity Suite 8.0
Based on 1 answer
It works as advertised.
Anonymous | TrustRadius Reviewer

Support Rating

DocuSign

DocuSign 8.9
Based on 98 answers
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
Erik Sheafer | TrustRadius Reviewer

Nitro Productivity Suite

Nitro Productivity Suite 9.8
Based on 5 answers
Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
Austin Lin | TrustRadius Reviewer

Implementation Rating

DocuSign

DocuSign 9.5
Based on 10 answers
Maybe conduct a survey or review a year's worth of contracts and documents to better target everyone who will need access
Ann M. Frank | TrustRadius Reviewer

Nitro Productivity Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

DocuSign

I think DocuSign is still the leader in this industry as pronounced by their superior customer service and quick development response time to changes in the industry. For simple users, DocuSign is user friendly and easy to navigate while adding significant benefit to small to large scale corporate, legal and professional departments.
Olivia Crellin | TrustRadius Reviewer

Nitro Productivity Suite

Nitro Productivity Suite allows a user to accomplish all of the things you would want to do to a document that Adobe does not. Much easier to find the operation you are looking for in Nitro Productivity Suite compared to Adobe
Matthew McGinnis | TrustRadius Reviewer

Return on Investment

DocuSign

  • In real estate we all ways say time kills deals so if we can get a document out the door, have it reviewed and signed by multiple parties simultaneously, it helps us ensure deals are completed quickly.
  • More than half our deals are executed electronically which saves time in the car, paper and hassle.
Amanda Kraft | TrustRadius Reviewer

Nitro Productivity Suite

  • Being able to publish beautiful PDF eBooks has given my freelance automotive writing business the edge needed to stand out from the competition.
  • Currently, Nitro is a one-time-purchase software package, better for my business needs than subscription models offered by the competition.
Benjamin E. Jerew | TrustRadius Reviewer

Screenshots

Nitro Productivity Suite

Pricing Details

DocuSign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nitro Productivity Suite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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