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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuWare

    Score7.7 out of 10
    N/ADocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

    $300

    per month

    FileZilla

    Score9.2 out of 10
    N/AFileZilla is a file transfer protocol (FTP) solution.N/A
    Pricing
    DocuWareFileZilla
    Editions & Modules
    Base
    $300
    per month
    Enterprise
    1,500
    per month
    Pro
    Contact sales team
    Large Enterpriser
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuWareFileZilla
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuWareFileZilla
    Considered Both Products
    DocuWare
    No answer on this topic
    FileZilla
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    18 Answers
    Best Alternatives
    DocuWareFileZilla
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuWareFileZilla
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.5
    (41 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    9.7
    (9 ratings)
    Support Rating
    9.0
    (2 ratings)
    9.4
    (16 ratings)
    User Testimonials
    DocuWareFileZilla
    Likelihood to Recommend
    DocuWare
    We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
    Incentivized
    Read full review
    FileZilla
    I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.
    Incentivized
    Read full review
    Pros
    DocuWare
    • OCR is very good
    • Support
    • Ease of use
    Incentivized
    Read full review
    FileZilla
    • Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
    • The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
    • We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
    • We are also evaluating whether their technical support is responsive.
    Read full review
    Cons
    DocuWare
    • No active directory integration, this doubles up user management.
    • No Outlook integration. Would be nice to be able to interact with Docuware from email.
    • No mobile application. We have many remote users that would benefit from this.
    Incentivized
    Read full review
    FileZilla
    • Some of it's user interface could be a bit better designed (at least updated) to more of a modern look, but it's not really that big of a deal.
    • Inside the software it shows you various windows all embedded in one box. Moving the sizes of those windows around is a bit weird, especially if you just want of the windows to go away.
    • From time to time it can hang due to a timeout with the server connection. In those instances, I wish FileZilla would give you a heads up as to why it locked.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuWare
    Docuware has become a vital part of our organization.
    Incentivized
    Read full review
    FileZilla
    Excellent software that does what it's meant to do, without complication.
    Incentivized
    Read full review
    Usability
    DocuWare
    Fairly intuitive for average users.
    Incentivized
    Read full review
    FileZilla
    FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without
    Incentivized
    Read full review
    Support Rating
    DocuWare
    We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
    Incentivized
    Read full review
    FileZilla
    I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.
    Incentivized
    Read full review
    Alternatives Considered
    DocuWare
    Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
    Incentivized
    Read full review
    FileZilla
    Both perform the job they are expected to do, and they are easy to use. The FileZilla software is a desktop-based app, so I can only access it on the device on which it was installed. Cisco Secure Email allows you to send emails as you would normally, but the email and attachments are secure.
    Incentivized
    Read full review
    Return on Investment
    DocuWare
    • Allowed us to do multiple hours less data entry per client/per week.
    • ROI very quickly.
    • Package is customizable so you can scale as needed.
    Incentivized
    Read full review
    FileZilla
    • The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
    • The return on investment is quick turnaround for updating files.
    Incentivized
    Read full review
    ScreenShots