DocuWare vs. Glean

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 7.8 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Glean
Score 8.4 out of 10
N/A
Glean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.
$12
per month
Pricing
DocuWareGlean
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Glean for Individuals - Monthly
$12
per month
Glean for Individuals - 1 Year
$129
one-time fee
Glean for Individuals - 2 Year
$245
one-time fee
Glean for Individuals - 3 Year
$348
one-time fee
Glean for Individuals - 4 Year
$439
one-time fee
Offerings
Pricing Offerings
DocuWareGlean
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuWareGlean
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All AlternativesView all alternativesView all alternatives
User Ratings
DocuWareGlean
Likelihood to Recommend
9.0
(6 ratings)
8.1
(7 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
7.8
(4 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
DocuWareGlean
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Glean Technologies, Inc.
When I am interviewing candidates and they start asking specific questions that I dont know the answer to, I use Glean chat to quickly find answers. It helps save time because I can really quickly find the answers to anything. I think if leaders care about their employers, they would get Glean!
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Pros
DocuWare
  • OCR is very good
  • Support
  • Ease of use
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Glean Technologies, Inc.
  • Single search capability across all systems
  • High accuracy of search results
  • Saves you time in day to day work
  • Offers customization with the homepage and go links
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Glean Technologies, Inc.
  • The AI Chat can definitely improve. I will ask it questions about our sales process and it should be referencing documents that I know are in our company Glean, but it will give me the wrong answer.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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Glean Technologies, Inc.
No answers on this topic
Usability
DocuWare
Fairly intuitive for average users.
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Glean Technologies, Inc.
I give it a 5 because of the chat not giving accurate answers and also sometimes I will search for documents that I know used to be in Guru before we had it but now it is no longer in Glean
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Glean Technologies, Inc.
No answers on this topic
Alternatives Considered
DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
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Glean Technologies, Inc.
Personally I am not from the evaluation team but I feel ChatGPT , Gemini are good as well.
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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Glean Technologies, Inc.
  • Quickly able to find answers for customers allowing me to be more proactive with them
  • allows me to quickly access info for all follow up emails for customers
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ScreenShots