Domo vs. Tableau Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domo
Score 8.6 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
Tableau Server
Score 8.2 out of 10
N/A
Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.
$12
Per User Per Month
Pricing
DomoTableau Server
Editions & Modules
No answers on this topic
Viewer
$12.00
Per User Per Month
Explorer
$35.00
Per User Per Month
Creator
$70.00
Per User Per Month
Offerings
Pricing Offerings
DomoTableau Server
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DomoTableau Server
Considered Both Products
Domo
Chose Domo
Domo seems for advanced, but more difficult to gain critical mass with.

Tableau seems to be a less expensive option that does much of the same reporting, but doesn't have the online presence / Social media feel that Domo has.
Chose Domo
Domo is more suited for creating visualizations for executives, and usually they tend to be high level data visualizations.
In this sense, it is not the most powerful tools for deep dive analysis, but it is intuitive and fast. Especially if your end users will access your …
Tableau Server
Chose Tableau Server
Seemed to be the industry standard with a lot of support. The problem is their own support suck so much that if you use them you can only pray nothing will ever go wrong.
Top Pros
Top Cons
Features
DomoTableau Server
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Domo
8.7
71 Ratings
6% above category average
Tableau Server
9.4
94 Ratings
14% above category average
Pixel Perfect reports8.549 Ratings9.129 Ratings
Customizable dashboards9.171 Ratings9.693 Ratings
Report Formatting Templates8.564 Ratings9.580 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Domo
8.8
70 Ratings
9% above category average
Tableau Server
9.0
94 Ratings
11% above category average
Drill-down analysis8.369 Ratings8.894 Ratings
Formatting capabilities8.368 Ratings8.692 Ratings
Integration with R or other statistical packages9.01 Ratings9.058 Ratings
Report sharing and collaboration9.370 Ratings9.688 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Domo
8.3
68 Ratings
0% below category average
Tableau Server
8.2
90 Ratings
2% below category average
Publish to Web9.353 Ratings9.784 Ratings
Publish to PDF8.355 Ratings9.583 Ratings
Report Versioning7.01 Ratings8.669 Ratings
Report Delivery Scheduling8.764 Ratings7.976 Ratings
Delivery to Remote Servers00 Ratings5.19 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Domo
8.2
69 Ratings
2% above category average
Tableau Server
8.6
89 Ratings
7% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.769 Ratings8.885 Ratings
Location Analytics / Geographic Visualization8.863 Ratings8.884 Ratings
Predictive Analytics7.01 Ratings8.163 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Domo
8.9
70 Ratings
4% above category average
Tableau Server
7.8
94 Ratings
9% below category average
Multi-User Support (named login)8.667 Ratings7.892 Ratings
Role-Based Security Model8.864 Ratings7.889 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.568 Ratings7.891 Ratings
Report-Level Access Control8.73 Ratings00 Ratings
Single Sign-On (SSO)10.01 Ratings7.861 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Domo
8.4
62 Ratings
6% above category average
Tableau Server
8.0
78 Ratings
1% above category average
Responsive Design for Web Access7.760 Ratings7.776 Ratings
Mobile Application8.051 Ratings7.660 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.059 Ratings8.467 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Domo
7.7
1 Ratings
2% below category average
Tableau Server
7.2
45 Ratings
9% below category average
REST API8.01 Ratings9.039 Ratings
Javascript API8.01 Ratings9.136 Ratings
iFrames8.01 Ratings9.139 Ratings
Java API8.01 Ratings5.57 Ratings
Themeable User Interface (UI)7.01 Ratings6.19 Ratings
Customizable Platform (Open Source)7.01 Ratings4.67 Ratings
Best Alternatives
DomoTableau Server
Small Businesses
SAP Crystal
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Score 9.0 out of 10
SAP Crystal
SAP Crystal
Score 9.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DomoTableau Server
Likelihood to Recommend
8.8
(74 ratings)
7.6
(110 ratings)
Likelihood to Renew
8.0
(2 ratings)
10.0
(20 ratings)
Usability
8.0
(35 ratings)
5.3
(16 ratings)
Availability
-
(0 ratings)
9.0
(9 ratings)
Performance
-
(0 ratings)
8.1
(8 ratings)
Support Rating
9.2
(14 ratings)
3.1
(18 ratings)
In-Person Training
-
(0 ratings)
8.0
(4 ratings)
Online Training
-
(0 ratings)
9.0
(9 ratings)
Implementation Rating
9.1
(21 ratings)
9.1
(13 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
7.5
(6 ratings)
-
(0 ratings)
User Testimonials
DomoTableau Server
Likelihood to Recommend
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review
Tableau
Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.
Read full review
Pros
Domo
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Read full review
Tableau
  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
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Cons
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Read full review
Tableau
  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
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Likelihood to Renew
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
Read full review
Tableau
It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Read full review
Usability
Domo
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
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Tableau
I think the use case we described earlier about a non-technical user that was copying/pasting data into Word during emergencies is our best reason. This person had little technical ability, and the Tableau mobile solution powered by Tableau server completely resolved the issues. She has since become one of the most vocal proponents of Tableau.
Read full review
Reliability and Availability
Domo
No answers on this topic
Tableau
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Read full review
Performance
Domo
No answers on this topic
Tableau
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Read full review
Support Rating
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
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Tableau
I think the folks that work in support are generally pretty good at what they do (when you get them on a WebEx). But the process of reporting issues to them and waiting for a response (via email only) is a hassle. I never understood why you can't just call them up and discuss the issues with them. It would take a handful of email exchanges before they would agree to a WebEx session. That was frustrating.
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In-Person Training
Domo
No answers on this topic
Tableau
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
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Online Training
Domo
No answers on this topic
Tableau
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
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Implementation Rating
Domo
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
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Tableau
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
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Alternatives Considered
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Read full review
Tableau
Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
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Return on Investment
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
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Tableau
  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
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ScreenShots

Domo Screenshots

Screenshot of Screenshot of

Tableau Server Screenshots

Screenshot of Tableau Server interface and administration view 1.Screenshot of Tableau Server interface and administration view 2.Screenshot of Tableau Server permissions view.Screenshot of Tableau Services Manager (TSM) view 1.Screenshot of Tableau Services Manager (TSM) view 2.