TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonationMatch

    Score9.1 out of 10
    N/ADonationMatch is a turnkey social good platform streamlining how in-kind donations from companies to nonprofit fundraising events generate mutual benefit. For generous companies, the DonationMatch platform handles the most time-consuming but necessary tasks--vetting the exempt status of organizations, applicant verification, meeting criteria, creation and e-delivery of barcoded gift certificates, promotion reminding, and recordkeeping. The…

    $0

    Flipcause

    Score5.2 out of 10
    N/AFlipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.

    $125

    per month

    GoFundMe Pro

    Score6.9 out of 10
    N/AGoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.N/A
    Pricing
    DonationMatchFlipcauseGoFundMe Pro
    Editions & Modules
    Starter
    $0
    Champion
    $49
    per month
    Pro Event
    $129
    one-time fee
    Pro VIP
    $249
    per year
    Enterprise
    Custom Pricing
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DonationMatchFlipcauseGoFundMe Pro
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    DonationMatchFlipcauseGoFundMe Pro
    Considered Multiple Products
    DonationMatch Inc.
    No answer on this topic
    Flipcause
    No answer on this topic
    GoFundMe
    Chose GoFundMe Pro
    I like to give users the choice in which fundraising platform most resonates with them.
    Incentivized
    Chose GoFundMe Pro
    Classy has much more functionality and it is easier to set up the pages on the back end. They also make reporting much easier, and generally their tools are simpler to find and use. Their pages also look much more professional and we have more options in terms of customization …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    97%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    96%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    96%
    Implementation went as expected
    24 Answers
    Best Alternatives
    DonationMatchFlipcauseGoFundMe Pro
    Small Businesses
    No answers on this topic
    Bonterra Network for Good
    Score9.3 out of 10
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    GiveSmart by Momentive
    Score7.5 out of 10
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    Kindsight iWave
    Score8.4 out of 10
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DonationMatchFlipcauseGoFundMe Pro
    Likelihood to Recommend
    9.1
    (1 ratings)
    5.2
    (4 ratings)
    7.6
    (53 ratings)
    Usability
    -
    (0 ratings)
    6.1
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.9
    (3 ratings)
    User Testimonials
    DonationMatchFlipcauseGoFundMe Pro
    Likelihood to Recommend
    DonationMatch Inc.
    It is a great tool for connecting businesses with products or services to donate with interested persons, via non-profit fundraisers, which can be selected based on values and mission. It is also an affordable way to solicit donations for non-profit fundraising events.
    Read full review
    Flipcause
    If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds
    Read full review
    GoFundMe
    Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
    Incentivized
    Read full review
    Pros
    DonationMatch Inc.
    • Expands audience awareness. Directly connects me with interested persons.
    • Grows email list through participation in my donated content.
    Read full review
    Flipcause
    • Flipcause has a great user interface for donors.
    • Flipcause sends customizable donation receipts.
    • Flipcause easily integrates with our website.
    • Flipcause has great customer service.
    Incentivized
    Read full review
    GoFundMe
    • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
    • It's easy to build a great looking fundraising page
    • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
    Incentivized
    Read full review
    Cons
    DonationMatch Inc.
    • Minor detail, but when you reply to messages the subject line turns blank, and I wish it would populate as re: original message subject.
    Read full review
    Flipcause
    • You have to contact them multiple times to get them to give you your money.
    • It generally takes at least a month to get funds from them to you.
    • They take a really long time to respond to support emails, if they respond at all.
    Read full review
    GoFundMe
    • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
    • Slow to roll out some donor payment options like Venmo.
    • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
    Incentivized
    Read full review
    Usability
    DonationMatch Inc.
    No answers on this topic
    Flipcause
    Website design is great and easy to use
    Read full review
    GoFundMe
    VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
    Incentivized
    Read full review
    Support Rating
    DonationMatch Inc.
    No answers on this topic
    Flipcause
    Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
    Incentivized
    Read full review
    GoFundMe
    Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
    Incentivized
    Read full review
    Alternatives Considered
    DonationMatch Inc.
    I've never used anything like this before. I used to do it all one non-profit at a time!
    Read full review
    Flipcause
    We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
    Incentivized
    Read full review
    GoFundMe
    I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
    Read full review
    Return on Investment
    DonationMatch Inc.
    No answers on this topic
    Flipcause
    • Diminished trust from employees because of payroll delays.
    • Unable to plan ahead because we have no idea when we will get our funds.
    • Excessive time spent chasing funds, rather than fulfilling our mission.
    • Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.
    Read full review
    GoFundMe
    • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
    Incentivized
    Read full review
    ScreenShots

    GoFundMe Pro Screenshots

    Screenshot of the Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Studio: Users can create conversion-optimized campaigns through stories that inspire support.Screenshot of Live Events: Power events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of an Embedded Donation Form: Maximizes conversion and revenue on websites.Screenshot of Peer-to-Peer: This mobilizes supporters and gives them the tools to fundraise for a cause on their own.