TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Telnyx

    Score5 out of 10
    N/AOffering a communications platform that provides global carrier-grade services, Telnyx in Chicago maintains an international, private IP network and grants its customers control over their communications through its portal and RESTful API. Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage…

    $2

    per month

    Pricing
    Dropbox BusinessTelnyx
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Identity Services & Data
    $0.0015
    per LRN lookup
    Voice API
    $0.002
    per minute
    SMS API
    $0.0025
    per send (free to receive)
    Elastic SIP Trunking
    $0.0035 ($0.005)
    origination (termination) per minute
    Fax
    $0.0070
    per page
    Verify API
    $0.04
    per API call
    Wireless
    $2.00
    per month
    Networking
    $100.00
    per month (starting price)
    Offerings
    Pricing Offerings
    Dropbox BusinessTelnyx
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Telnyx offers additional discounts as customers scale.
    More Pricing Information
    Community Pulse
    Dropbox BusinessTelnyx
    Considered Both Products
    Dropbox
    No answer on this topic
    Telnyx
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    Dropbox BusinessTelnyx
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Telnyx
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Telnyx
    -
    Ratings
    Versioning9.096 Ratings00 Ratings
    Video files9.0107 Ratings00 Ratings
    Audio files9.1100 Ratings00 Ratings
    Document collaboration9.0113 Ratings00 Ratings
    Access control9.1120 Ratings00 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Telnyx
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    Telnyx
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Telnyx
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Telnyx
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Best Alternatives
    Dropbox BusinessTelnyx
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessTelnyx
    Likelihood to Recommend
    8.6
    (123 ratings)
    5.0
    (8 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (19 ratings)
    5.0
    (1 ratings)
    Availability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (27 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessTelnyx
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Telnyx
    Telnyx is well suited for general phone number provisioning as they have a large pool to choose from. There is certainly room to grow with fax troubleshooting.
    Incentivized
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Telnyx
    • Price Matters for the flourishing organization like us. Telnyx [is] affordable to us.
    • Telnyx is very generous in terms of providing regular updates through webinar , free credits, real time support . One most important is that they are not in hurry of closing the account because of minus balance.
    • Telnyx Portal is pretty easy to navigate and manage the customized settings.
    • Among other giant SIP providers I found Telnyx with very modern and humble customer approach.
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Telnyx
    • Number testing: Currently I need to call our fax numbers manually to confirm fax tones. It would be useful to test numbers in bulk from the portal.
    • Troubleshooting: Currently, samples are needed for each fax transmission when there are issues. And those samples need to be within 24-48 hours. It would be useful if Telnyx could do a health check out proactively to gather information on high failure counts prior to customer reports.
    • Transparency with system issues: We've run into scenarios where we wanted information on system-wide fax failures, but when the issues were resolved we didn't get root cause analysis.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Telnyx
    No answers on this topic
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Telnyx
    They utilize a private IP network back end that makes SIP configuration for inter-carrier operation difficult because they assume that projecting their private network outside is ok.
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Telnyx
    No answers on this topic
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Telnyx
    No answers on this topic
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Telnyx
    They are providing services using a Freeswitch system behind a NAT router and they expect carriers to deal with their NAT network. Their support team does not seem to understand that problems caused by exposing a NAT switch to the Internet at large.
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Telnyx
    No answers on this topic
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Telnyx
    Easy of use and better prices. Outstanding customer service. Variety of services in telecommunication needs. Easy use of interface even for not experienced users. Migration of SIP numbers is easier. Reporting is very easy to use and customizable for our specific needs, so we can keep track of costs in an easy way
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Telnyx
    No answers on this topic
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Telnyx
    • Due to easy SIP truncation the cost of customer approach has become very convenient internationally. We got a so much scaling to play on large customer base. And large base makes sense of large positive ROI.
    Read full review
    ScreenShots