Dropbox vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.3 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
DropboxHubSpot CRM
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
DropboxHubSpot CRM
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxHubSpot CRM
Considered Both Products
Dropbox
Chose Dropbox
Ease of use is the main reason. The other competition requires a masters in computer science to use and understand.
Chose Dropbox
I think Dropbox is better if people don't have a google account.
Chose Dropbox
Dropbox allows us to send investors a complete file without having them access our personal records, which is invaluable
Chose Dropbox
The app is much more user friendly, looks better, easier to use and save items. Easier to find documents.
Chose Dropbox
Apple isn't inclusive of all devices or optimal for file sharing and collaborative work. Their storage is great but only holds files. Google Drive is the best for collaborative work, but Clients don't always accept it. Issues about IT permissions, maximum storage, security …
Chose Dropbox
To be honest, we haven't used any competitive tools that even come close to comparing to Dropbox. I know we've tried a bunch of stuff in the past, but nothing even comes to mind as a fair comparison. Dropbox is so very clearly best in class. There is absolutely nothing else in …
Chose Dropbox
It is like the premium version of Google Drive. There are a lot more features and it can make things much more simple. The only issues are usually cost related but if you are willing to pay a little more it is worth having to redo all of your work later on.
Chose Dropbox
file organization and sharing is easier. I love being able to send a link.
HubSpot CRM
Chose HubSpot CRM
For me, this is very simple.
Hubspot out performs both of the previously used platforms.
Chose HubSpot CRM
HubSpot CRM is more intuitive and easier to use than all the other CRMs I have used. The ability to super charge it with marketing makes it a hands down no competition winner. The fact that it can grow with the business is also a no brainer. I highly recommend HubSpot CRM.
Chose HubSpot CRM
Ease of search on resources and their abundance has helped with smoother adoption of the Hubspot CRM. In the right plan, the features are far more integrated and light weight to setup and execute. When choosing a CRM product is it important to choose one which has the vision to …
Chose HubSpot CRM
I am just a team member so I did not make the decision to purchase HubSpot. I think HubSpot can do a lot that Salesforce cannot (or Salesforce requires a larger fee for). I think Salesforce has a better customer service response, however, HubSpot to me has fewer technical …
Chose HubSpot CRM
Zoho CRM is a platform that makes HubSpot CRM very good competition, since this platform offers an open service where you can have a general use of all Zoho functions. Every time Zoho CRM is used, however, I prefer to use HubSpot CRM, since it is a platform that offers much …
Chose HubSpot CRM
A free version of HubSpot CRM is available which is the biggest advantage for small institutions and start-ups
Features
DropboxHubSpot CRM
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
1302 Ratings
7% below category average
HubSpot CRM
-
Ratings
Versioning7.91080 Ratings00 Ratings
Video files7.61061 Ratings00 Ratings
Audio files7.8959 Ratings00 Ratings
Document collaboration7.21133 Ratings00 Ratings
Access control8.11202 Ratings00 Ratings
File search7.91248 Ratings00 Ratings
Device sync8.21201 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.0
1234 Ratings
8% below category average
HubSpot CRM
-
Ratings
User and role management7.91100 Ratings00 Ratings
File organization8.21215 Ratings00 Ratings
Device management7.91082 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.0
1224 Ratings
7% below category average
HubSpot CRM
-
Ratings
Performance8.11213 Ratings00 Ratings
Reliability8.41220 Ratings00 Ratings
Storage Reports7.6928 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
8.1
1641 Ratings
4% above category average
Customer data management / contact management00 Ratings8.91580 Ratings
Workflow management00 Ratings8.41548 Ratings
Territory management00 Ratings4.9184 Ratings
Opportunity management00 Ratings8.61484 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.61597 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings8.31086 Ratings
Interaction tracking00 Ratings8.91543 Ratings
Channel / partner relationship management00 Ratings8.2186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
7.9
1101 Ratings
3% above category average
Case management00 Ratings8.41023 Ratings
Call center management00 Ratings7.5881 Ratings
Help desk management00 Ratings7.9942 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
8.7
1450 Ratings
12% above category average
Lead management00 Ratings8.81370 Ratings
Email marketing00 Ratings8.61381 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
8.2
1500 Ratings
7% above category average
Task management00 Ratings8.41435 Ratings
Billing and invoicing management00 Ratings7.8753 Ratings
Reporting00 Ratings8.51330 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
8.2
1467 Ratings
8% above category average
Forecasting00 Ratings8.11156 Ratings
Pipeline visualization00 Ratings8.51394 Ratings
Customizable reports00 Ratings8.21353 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
7.9
1401 Ratings
3% above category average
Custom fields00 Ratings8.51372 Ratings
Custom objects00 Ratings8.41196 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings8.4979 Ratings
Security
Comparison of Security features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
9.0
1360 Ratings
7% above category average
Single sign-on capability00 Ratings9.01220 Ratings
Role-based user permissions00 Ratings9.01297 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
7.8
932 Ratings
5% above category average
Social data00 Ratings7.6914 Ratings
Social engagement00 Ratings8.0902 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
8.3
1044 Ratings
11% above category average
Marketing automation00 Ratings8.41037 Ratings
Compensation management00 Ratings8.2682 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dropbox
-
Ratings
HubSpot CRM
8.2
1233 Ratings
9% above category average
Mobile access00 Ratings8.21233 Ratings
Best Alternatives
DropboxHubSpot CRM
Small Businesses
SugarSync
SugarSync
Score 4.5 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxHubSpot CRM
Likelihood to Recommend
8.3
(1192 ratings)
8.2
(1639 ratings)
Likelihood to Renew
7.5
(38 ratings)
9.5
(30 ratings)
Usability
8.1
(348 ratings)
7.9
(1487 ratings)
Availability
7.3
(3 ratings)
8.2
(1 ratings)
Performance
6.2
(8 ratings)
6.4
(1 ratings)
Support Rating
7.5
(35 ratings)
6.4
(24 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
7.7
(9 ratings)
Configurability
6.4
(1 ratings)
4.5
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.5
(1 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
6.9
(4 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
DropboxHubSpot CRM
Likelihood to Recommend
Dropbox
It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
Read full review
HubSpot
Most of our clients are either government institutions or Education sector clients, such as universities, colleges, Coaching Institutes, and Competitive boards. We store their data in a single place. That means we can keep our one client's data in one place without any confusion. Our data is always clear and understandable while it is in HubSpot CRM.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
HubSpot
  • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
  • Task management is simple but effective.
  • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
  • Gmail integration is quite smooth along with email tracking.
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
HubSpot
  • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
  • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
  • I would like to see more native options for automation.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
HubSpot
It's designed to get started quickly. The basic level of features and functions is elementary to use. It's highly adaptable to your organization's needs and how you want to utilize the CRM. It can be easily accessed via the web and mobile, and has been seamlessly integrated into other tools we use outside of Hubspot.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
HubSpot
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
HubSpot
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Alternatives Considered
Dropbox
For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
Read full review
HubSpot
Comparing all the CRMs, HubSpot has excellent third-party integration tools that can get you integrated with any native app within seconds and let you sync all the data instantly. The deal pipeline is well synchronized to help you prioritize deals and send contracts to win the deal and bring in business. I didn't find this in any other CRMs, and it's a very important factor for any startup to thrive.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
HubSpot
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
HubSpot
  • Tough to measure specifically, but time gained by having contacts available at-a-glance
  • Approximately 12% increase in Sales team following up on quotes, leading to a 4-7% increase in positive outcomes from conversations with customers (negotiations whereas they may have been lost previously with no post-quote contact)
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.