Dropbox vs. OpenText Documentum vs. Smart Transfer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
OpenText Documentum
Score 9.0 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Smart Transfer
Score 0.0 out of 10
N/A
Smart Transfer is a cross-platform content transfer app that allows its users to transfer multiple content types & files from one platform to another. Share picture, contacts, videos, apps, files and documents at any time.N/A
Pricing
DropboxOpenText DocumentumSmart Transfer
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DropboxOpenText DocumentumSmart Transfer
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxOpenText DocumentumSmart Transfer
Considered Multiple Products
Dropbox
Chose Dropbox
Dropbox provided good value for reasonable capability
OpenText Documentum

No answer on this topic

Smart Transfer

No answer on this topic

Features
DropboxOpenText DocumentumSmart Transfer
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.0
1336 Ratings
4% below category average
OpenText Documentum
-
Ratings
Smart Transfer
-
Ratings
Versioning8.11110 Ratings00 Ratings00 Ratings
Video files7.91092 Ratings00 Ratings00 Ratings
Audio files8.2988 Ratings00 Ratings00 Ratings
Document collaboration7.81162 Ratings00 Ratings00 Ratings
Access control8.41234 Ratings00 Ratings00 Ratings
File search7.61280 Ratings00 Ratings00 Ratings
Device sync8.31230 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.5
1265 Ratings
1% below category average
OpenText Documentum
-
Ratings
Smart Transfer
-
Ratings
User and role management8.41130 Ratings00 Ratings00 Ratings
File organization8.41246 Ratings00 Ratings00 Ratings
Device management8.61110 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
1255 Ratings
4% below category average
OpenText Documentum
-
Ratings
Smart Transfer
-
Ratings
Performance7.81244 Ratings00 Ratings00 Ratings
Reliability8.91251 Ratings00 Ratings00 Ratings
Storage Reports8.3954 Ratings00 Ratings00 Ratings
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Dropbox
-
Ratings
OpenText Documentum
9.2
7 Ratings
13% above category average
Smart Transfer
-
Ratings
Content capture & imaging00 Ratings10.07 Ratings00 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings00 Ratings
Document management00 Ratings9.07 Ratings00 Ratings
Records management00 Ratings9.07 Ratings00 Ratings
Content search & retrieval00 Ratings9.07 Ratings00 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings00 Ratings
Content publishing & creation00 Ratings9.07 Ratings00 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings00 Ratings
Contract lifecycle management00 Ratings9.07 Ratings00 Ratings
Automated workflows00 Ratings9.03 Ratings00 Ratings
Artificial intelligence00 Ratings9.03 Ratings00 Ratings
Mobile support00 Ratings9.03 Ratings00 Ratings
Integration00 Ratings10.03 Ratings00 Ratings
Best Alternatives
DropboxOpenText DocumentumSmart Transfer
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxOpenText DocumentumSmart Transfer
Likelihood to Recommend
8.6
(1348 ratings)
9.0
(10 ratings)
-
(0 ratings)
Likelihood to Renew
8.1
(41 ratings)
8.0
(4 ratings)
-
(0 ratings)
Usability
8.1
(496 ratings)
-
(0 ratings)
-
(0 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
6.0
(8 ratings)
9.0
(1 ratings)
-
(0 ratings)
Support Rating
6.6
(38 ratings)
7.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
9.0
(1 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
DropboxOpenText DocumentumSmart Transfer
Likelihood to Recommend
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Read full review
Aomata LLC
No answers on this topic
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
Read full review
Aomata LLC
No answers on this topic
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Read full review
Aomata LLC
No answers on this topic
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review
Aomata LLC
No answers on this topic
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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OpenText
Support is better than with ECM, but could use some improvement.
Read full review
Aomata LLC
No answers on this topic
In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
Read full review
Aomata LLC
No answers on this topic
Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
OpenText
No answers on this topic
Aomata LLC
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
Read full review
Aomata LLC
No answers on this topic
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.