What users are saying about
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Top Rated
1732 Ratings

Dropbox

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Top Rated
1732 Ratings
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Score 8.4 out of 100
11 Ratings
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Score 9 out of 100

Likelihood to Recommend

Dropbox

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time--we need to take turns editing and re-saving.
Claire Rivero | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox
8.8
OpenText Hightail
8.5
Versioning
Dropbox
8.7
OpenText Hightail
7.9
Video files
Dropbox
8.6
OpenText Hightail
9.3
Audio files
Dropbox
8.8
OpenText Hightail
9.3
Document collaboration
Dropbox
8.5
OpenText Hightail
9.7
Access control
Dropbox
8.9
OpenText Hightail
8.3
File search
Dropbox
8.7
OpenText Hightail
Device sync
Dropbox
9.2
OpenText Hightail
8.0
Advanced security features
Dropbox
OpenText Hightail
9.1
Integrates with Google Drive
Dropbox
OpenText Hightail
6.8

Cloud Storage Security & Administration

Dropbox
8.9
OpenText Hightail
User and role management
Dropbox
8.6
OpenText Hightail
File organization
Dropbox
9.0
OpenText Hightail
Device management
Dropbox
9.1
OpenText Hightail

Cloud Storage Platform

Dropbox
8.9
OpenText Hightail
Performance
Dropbox
9.0
OpenText Hightail
Reliability
Dropbox
8.9
OpenText Hightail
Storage Reports
Dropbox
8.7
OpenText Hightail

Project Management

Dropbox
OpenText Hightail
8.3
Task Management
Dropbox
OpenText Hightail
8.2
Scheduling
Dropbox
OpenText Hightail
7.6
Workflow Automation
Dropbox
OpenText Hightail
8.0
Mobile Access
Dropbox
OpenText Hightail
7.9
Search
Dropbox
OpenText Hightail
9.2
Visual planning tools
Dropbox
OpenText Hightail
8.9

Communication

Dropbox
OpenText Hightail
7.8
Notifications
Dropbox
OpenText Hightail
8.0
Discussions
Dropbox
OpenText Hightail
8.4
Integrates with Gmail and Google Hangouts
Dropbox
OpenText Hightail
7.0
Integrates with Outlook
Dropbox
OpenText Hightail
7.6

Pros

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

Dropbox

  • There are a couple of rare instances where there's a feature which myself and other Dropbox users want but Dropbox has deemed either not needed or not viable. In those cases, it appears there's little we can do to change Dropbox's mind about enabling/adding the feature.
  • Through their website, I don't believe there's an easy way to see which folders are taking up the most space on your account. There have been a couple instances in the past when I needed to know where the majority of my data was being used and it was frustrating to not have that information available.
Brandon Zell | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Likelihood to Renew

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Usability

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Performance

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Support Rating

Dropbox

Dropbox 7.5
Based on 32 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Implementation Rating

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

Dropbox

Dropbox is the most user-friendly when compared to similar software applications. It also seems to have the most functionality built into one program with the exception of maybe ShareFile, however, ShareFile comes at a much higher cost. I am skeptical of the security provided by the likes of Wetransfer. OpenDXM is probably the worst out of the bunch. It typically only works on Internet Explorer and requires a specific version of Java.
Jacob Jeffries | TrustRadius Reviewer

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Return on Investment

Dropbox

  • Before Dropbox, we were constantly emailing files back and forth to each other, and didn't have the ability to collaborate on a document without multiple versions floating around. Dropbox makes it easy to send a document, gather corrections, and finalize, which saves us time.
  • Dropbox is simple enough to use, but still with sufficient access control, that I can share specific folders with volunteers, board members, or other partners quickly and easily.
Emily Westergaard | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Editions & Modules

Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

Dropbox
8.7
OpenText Hightail
9.3

Likelihood to Renew

Dropbox
10.0
OpenText Hightail

Usability

Dropbox
8.5
OpenText Hightail

Reliability and Availability

Dropbox
9.0
OpenText Hightail

Performance

Dropbox
8.8
OpenText Hightail

Support Rating

Dropbox
7.5
OpenText Hightail

Online Training

Dropbox
9.0
OpenText Hightail

Implementation Rating

Dropbox
10.0
OpenText Hightail

Scalability

Dropbox
8.0
OpenText Hightail

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