Dropbox vs. Tungsten PaperPort

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.4 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Tungsten PaperPort
Score 8.9 out of 10
N/A
Tungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.
$99
one-time fee per license
Pricing
DropboxTungsten PaperPort
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
PaperPort Standard
$99
one-time fee per license
PaperPort Professional
$199
one-time fee per license
Offerings
Pricing Offerings
DropboxTungsten PaperPort
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPerpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
More Pricing Information
Community Pulse
DropboxTungsten PaperPort
Features
DropboxTungsten PaperPort
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
1316 Ratings
7% below category average
Tungsten PaperPort
-
Ratings
Versioning7.91091 Ratings00 Ratings
Video files7.61073 Ratings00 Ratings
Audio files7.8971 Ratings00 Ratings
Document collaboration7.21145 Ratings00 Ratings
Access control8.21215 Ratings00 Ratings
File search8.01261 Ratings00 Ratings
Device sync8.31213 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.1
1246 Ratings
6% below category average
Tungsten PaperPort
-
Ratings
User and role management8.01111 Ratings00 Ratings
File organization8.21227 Ratings00 Ratings
Device management7.91092 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.1
1236 Ratings
6% below category average
Tungsten PaperPort
-
Ratings
Performance8.11225 Ratings00 Ratings
Reliability8.51232 Ratings00 Ratings
Storage Reports7.6937 Ratings00 Ratings
Best Alternatives
DropboxTungsten PaperPort
Small Businesses
SugarSync
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Score 4.4 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Tungsten Capture
Tungsten Capture
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxTungsten PaperPort
Likelihood to Recommend
8.4
(1192 ratings)
8.0
(10 ratings)
Likelihood to Renew
7.5
(38 ratings)
9.0
(1 ratings)
Usability
8.1
(348 ratings)
10.0
(1 ratings)
Availability
7.0
(3 ratings)
-
(0 ratings)
Performance
6.1
(8 ratings)
-
(0 ratings)
Support Rating
8.1
(35 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
6.7
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxTungsten PaperPort
Likelihood to Recommend
Dropbox
It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
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Tungsten Automation (formerly Kofax)
Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
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Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Tungsten Automation (formerly Kofax)
  • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
  • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
  • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
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Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
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Tungsten Automation (formerly Kofax)
  • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
  • When you combine two PDFs, it should retain the title of the one that's on top.
  • The send to bar should be easier to change.
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Tungsten Automation (formerly Kofax)
PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
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Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Tungsten Automation (formerly Kofax)
For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Tungsten Automation (formerly Kofax)
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
Dropbox
For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
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Tungsten Automation (formerly Kofax)
I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
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Scalability
Dropbox
bc i think box.com is better and more affordable
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Tungsten Automation (formerly Kofax)
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Tungsten Automation (formerly Kofax)
  • Simple focus on organization of files
  • Efficient later, when searching for files
  • Convenient throughout the office, as we're all accessing a shared data store
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.